We have just returned from a three night stay at this hotel as part of a Saga trip. PLEASE PLEASE tell me why Saga are continuing to use this hotel. The amenities are good but the location is dreadful, its like being a prisoner in an empty hotel. The staff are SO SO surly it is untrue. Everything was an effort and trying to get a drink say at 4:40pm in the afternoon was impossible. The bar was closed. There was no-one in the hotel except our party and for one night another party.
Please take my advice and DO NOT book into this hotel. Read the reviews and see how the management reply and say they are dealing with the deficiencies, then note the dates of the reply !!!!!!.
They have been dealing with these prolems for over 2 years, and they STILL HAVE NOT SORTED IT.
SAGA, wake up and dump this hotel.
- Official Description (provided by the hotel):
- The Plaza Caserta is a four-star superior hotel conveniently situated for Naples and Caserta city centre.Comfortably appointed rooms, top-flight services and warm welcome await those who travel for business or pleasure.The hotel is a modern building set around a plaza covered by a 4700-square-metre futuristic glass dome. The hotel rooms, restaurants, bars, conference centre and foyer all look out onto the plaza.Thus the Plaza Caserta is the focal point of an area of over 40 hectares created from the major conversion of an industrial estate, which includes both a new business and residential park. ... more less
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- Also Known As:
- Crowne Plaza Caserta