When I arrived with a reservation for a nonsmoking room, I entered the room and realized it was a smoking room (smelly and there was an ashtray in the hotel). The hotel was very fast and friendly to offer me a nonsmoking room which was good. When I arrived to the second room, the internet was not working. I went to the reception regarding this problem and they quickly offered me another room with internet that worked perfectly.
As far as the rooms go, there is carpet, the pillows are small and uncomfortable and the TV was old fashioned (not a flat screen). The hotel is very quiet however and the restaurant is very good. In general, the staff were very friendly and efficient but their rooms could use some updating.
- Official Description (provided by the hotel):
- The Novotel Caserta Sud is a modern 4 star hotel with 126 rooms, strategically located within 2 km of the centre of Caserta, Caserta Palace and the main railway station. Situated 22 km from Naples airport, the hotel is easily accessible via the A1 highway (1 km). Ideal for business trips, it features a convention centre with 10 meeting rooms (240 guests), business corner and WiFi. Also offers rooms for 2 adults and 2 children, NovotelCafé restaurant (open 24 hours), outdoor pool, garden and parking. ... more less
- Reservation Options:
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- Also Known As:
- Novotel Capodrise
- Capodrise Novotel