The hotel manager cancelled a 6 pm appointment for a massage at 5:30 pm without any comprehensible reason and was EXTREMELY rude . This hotel charges a lot of money for bad service. The only good part is the restaurant and the location. This is not at all 4 star quality.
- Official Description (provided by the hotel):
- The Croce Bianca Leisure & Spa is a four-star-hotel with tradition, situated in the region of the Trentino-South Tyrol, in the renowned resort of Canazei in the heart of the Dolomites and declared “World Heritage Site”. An authentic natural paradise for exciting white weeks in the Dolomiti Superski and Giro dei 4 Passi (Four-Passes-Tour) district or for relaxing summers dedicated to walking tours and wellness. Hotel with Wellness Centre in the Trentino region. WiFi gratis! The Cuisine of the Croce Bianca Leisure & Spa in Canazei is famous to thepoint of being cited in the renowned Michelin guide right from the foundation year (1958), in the Gambero Rosso, the Veronelli and Panorama. The Croce Bianca Leisure & Spa Hotel, the wellness hotel, spoils the palate of its Guests every day with the gourmet half-pension à la carte and a rich Vitality Breakfast. Today regional specialties of the Trentino, tomorrow refined international culinary delights. Best cuisine by cooks with experienced professionalism.The Acqua Relax Vivènes is our oasis for relax and wellness for body and Mind, reserved exclusively to the Guests of the Hotel Croce Bianca, the wellness hotel in the Trentino. Let yourselves be lulled by a fantastic cloud of steam and perfumes giving your body pleasant sensations of harmony, regeneration and wellness. ... more less