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“Hits all the marks, but misses a little”

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Goldene Krone Vital Hotel
Ranked #12 of 34 Hotels in Bressanone
Certificate of Excellence
Santa Cruz, California
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Hits all the marks, but misses a little”
Reviewed July 28, 2014

The location of this hotel could not be more perfect. right in the heart of charming old town Brixen. Easy walk to all of the local sights, shops and restaurants.

The room we had on the 4th floor was very large, with a lovely balcony. Very modern with nice touches such as bedside lamps and charging areas. We were near the sauna area which was very nice. We used the showers, steam room and sauna a few times and the space was relaxing and pleasant and we had it to ourselves as it did not seem to get used much. The only complaint about the room was that the wifi reception was spotty and unreliable.

The breakfast buffet was nice and the breakfast room and outdoor terrace were comfortable and relaxing place for breakfast. The bar area was small, but cozy and always well attended by a bartender.

There was storage for the bicycles and a place to work on your bikes as well as a bike wash which was very helpful. However, I guess we thought, as a bike hotel, there would be a little more help/info when it came to the advertised bike tours. I asked abut available tours via email, but was told we would be told everything we needed when we arrived. When we arrived, I tried to find information about the tours, but there was very little. Just a handwritten sign up sheet at the front desk in German with what looked like distance/meters but no description of difficulty/location/etc. I wanted to know more about what the sign up sheet was for, but the staff at the desk didn't really know anything more about it. I found some books and photos in binders in the bars, but really could not make sense of what was in the binders and what was on the sign up sheet. Also, all of the material was in German/Italian and my German is conversational only. I did find a sheet provided by the hotel that showed the time and tours that would take place each day. The sheet noted that tours started at 10:00am and info on tours was available at 9:45 so we decided to just sign up and go for it.

We decided to come down early the next morning to see if we could find the tour leader and learn more so headed down at 9:00. We found the lobby full of cyclists already dressed and the tour ready to depart. Confused I asked at the desk and was told the tour left at 9:00, which was written on the sign up sheet but we did not see that and had relied on hotel literature. I was disappointed to not make the tour and apologized and let the front desk know we would not be able to make it (as it would take us at least 20 minutes to pack and get our bikes ready). The woman at the front desk was very upset and yelled at my husband and I in front of everyone in the lobby about how we could not sign up for a tour and then not go. I tried to explain that we followed the time in their literature and could not get any other information the night before, but she was pretty obstinate and really had no sympathy at all for our situation. She was quite loud and rude to us. I felt berated and at this point, I was frustrated and didn't know what she wanted from us, so told her to just charge us. (They did not)

It was unfortunate, but her treatment of us soured us on the hotel. We had come all the way from California and specifically chose this hotel because we heard it catered to mountain bikers, only to have our first morning there start in such a dreadful fashion and to be treated so poorly.

We did eventually get on a tour a few days later and thankfully the tour guides, Brixen Bike, saved the trip for us. They were awesome. Wolfi especially made the trip special. We did two tours with them all departing from the hotel and ending at the hotel with beer and cake. I wish we had made the tour on the first day as well as the time with them was the highlight of our trip to Brixen. So, while the hotel staff did not help us much with understanding the tours, they did pick an excellent group of people to work with.

Thankfully, the rest of the staff at the hotel were very kind and helpful and the rest of our stay there was very pleasant.

  • Stayed July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank SabineD123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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200 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
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Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Melbourne, Australia
Level Contributor
331 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed October 24, 2013

I use this hotel when Im in Brixen, and it is great, all the staff are perfect and the breakfast is just right. Rooms are well appointed with a modern look with a local twist, plus a little bit qwerky.

Room Tip: Back of the hotel have great balconies overlooking the nunnery.
See more room tips
  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matt A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
51 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 28, 2013

as a frequent visitor to Bressanone, I was curious to check in this nice looking hotel I had only seen from the outside. I must say my overall experience was a bit disappointing. The hotel is OK, but you can find much more for the same price in Bressanone. The hotel is quite anonymous, as well as the service. The room was OK, with a nice balcony. The breakfast does not compare well with the other 4 stars in bressanone.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eurialus c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bratislava, Slovakia
2 reviews
Reviewed May 15, 2013

Family running hotel in central Brixen is nice place for shorter or longer stay. We spend 4 nights with breakfast and Brixen card.
Rooms are clean and big enough with good looking furniture and balcony. Small, private spa on the roof is perfect place for couples to spend time together.
Brixen card is very usefull for variety of activities incl. town aquapark, public transport and even passenger ropeway.
Breakfast is very rich and with selection of local breads and cheeses.
A small complaint for pay internet (I think nowadays it should be free)
Definitely worth to spend your time.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank saintcroix23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 11, 2012

The place was comfortable enough. It was warm and the service was good. The food was expensive and didn't cater well for vegetarians who don't eat fish. There was a sauna etc available upstairs but the steam room didn't work. There were no changing facilities upstairs so unless you packed a dressing gown, you had to walk upstairs and around the hotel in your towel to get there.

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bubbles09c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
304 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
Reviewed September 22, 2012

This hotel is part of the Bikehotels Sud Tirol group. http://www.bikehotels.it/en/accommodations.html. Its pretty nice and I wondered why they would put up with this dirty crowd! Then I learned that the owner of the hotel is an avid rider and offers many guided mountain bike rides through his hotel and this program. Being Sud Tirol, its pretty affordable, the food was great, the bathroom had one of the large tub showers which are cool. They also have a huge bike storage room and laundry. This was the first european hotel that also offered BACON AND EGGS!!! For breakfast, along with the usual bread, cheese, fruit, cereal, yogurt etc.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sharonbader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westport, ct, usa
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed November 3, 2011

We started the Alta Via 2 from Bressanone and kicked off the first night at the Goldene Krone. The staff was wonderful, as was the food. We had demi-board, as we were tired, and the fare was great. there are, however many restaurants to chose from in Bressanone, so next time we will be more adventurous. The room was very spacious and modern, looking out on the side street. And the hotel is right in town.

  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank staratio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Goldene Krone Vital Hotel

Property: Goldene Krone Vital Hotel
Address: Via Fienili 4, 39042, Bressanone, Italy
Location: Italy > Trentino-Alto Adige > Province of South Tyrol > Bressanone
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Wheelchair access
Hotel Style:
#3 Ski-In / Ski-Out Hotel in Bressanone
#5 Spa Hotel in Bressanone
#8 Luxury Hotel in Bressanone
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Goldene Krone Vital Hotel 4*
Number of rooms: 50
Official Description (provided by the hotel):
Your hotel in Brixen South Tyrol holiday on the sunny side of the Alps... ... where the northern cold beauty and the southern elegance meets together. This wonderful mix symbolizes all the fascination of Bressanone and this region! Here, where the rivers Rienza and Isarco mixed their waters, also art, culture, language and way of life melts together... And in the middle of this mosaic of colours and tastes you find our Goldene Krone, in the center of the ancient down town! The Resch family and the whole staff of the Goldene Krone Hotel is looking foreward your holiday in Brixen South Tyrol ... more   less 
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Also Known As:
Vital Stadthotel Goldene Krone Bressanone

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