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All reviews marriott hotel minute walk bergamo airport within walking distance large mall business traveler elite status train station car parking is city centre business trip nice size nice business hotel paid euros would stay again italian hotels comfortable beds
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Reviewed December 26, 2018

This is a well-managed AC hotel. As usual, I chose the hotel because of my loyalty to Marriot and I did not make a mistake. The staff is exceptionally friendly, the room clean and tidy. The staff uses the internal chat system and responds extremely quickly. My elite status was recognized, as well. The breakfast is in line with the standards, incomparably better than in some other AC hotels I've stayed in before. The location is excellent, within walking distance of the train station and city center. This hotel has my full recommendation.

Date of stay: December 2018
  • Trip type: Traveled solo
    • Value
    • Location
    • Service
Thank IvanDrazic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2018 via mobile

Modern, spacious and welcoming hotel. Good size car park starts the experience off well. Reception was airy and friendly staff sped the welcome process along quickly. Rooms were modern with great amenities in room and bathroom. Mini bar was well stocked and prices were ok for a hotel mini bar.
Used the restaurant just for breakfast but it was friendly, really great food choices and efficiently operated.
Would stay again.

Date of stay: November 2018
Trip type: Traveled on business
Thank titantraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2018

I spent here only one night on a business trip, and was satisfied by the staff, very kind and friendly, the room, large enough, with a good bed and a good bathroom, and the breakfast buffet (not as rich as in same level hotels outside Italy, but this is quite normal in the italian hotels). Location is not close to city center, for this you need either to use local transportation or the car. My room was on the city side, with a stunning view on the center and on the castle.

Room tip: Rooms on higher floors offer a great view on the city center and on the nice castle
Date of stay: October 2018
  • Trip type: Traveled on business
    • Value
    • Location
    • Service
Thank 858gianlucab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2018 via mobile

If you are looking for a modern good quality stop off at the side of the motorway near very little then this hotel is fine.

We had a fantastic check in from Ambra who was so friendly & helpful, thank you. Room was the standard AC hotel room which is ok. Room temp was a bit warm but we switched on the AC however later that night it was still sitting at 25C so I phoned reception to ask for help but it was engaged the whole time. We eventually just went to sleep feeling rather hot.

No local restaurants were within walking distance so we ate in the bar (restaurant closed Sunday) from the limited menu. It took 40minutes to be served even though there were only 2 other people in the place!!!! Think the bar man was taking orders, pouring drinks & cooking the food all on his own. He did one order at a time hence the delay :(( we then ordered 2 different glasses of wine & after another 10 min wait we were told that one of them wasn’t available. Poor. Food was ok. We ate quickly & went back to our room which was now hot.

On checking out in the morning I mentioned both the air con & food service issues & was told that they had just found out about the air con issue as people were checking out. Food service issue wasn’t acknowledged really. Disappointing response.

Whilst there we walked easily to the nearby shopping centre which doesn’t have much in it apart from a good supermarket selling very well priced wines.

Date of stay: September 2018
Trip type: Traveled as a couple
Thank McAnnie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirezioneACBRESCIA, General Manager at AC Hotel Brescia, responded to this reviewResponded September 10, 2018

Dear Guest,
Thank you for taking the time to tell us about your experience at AC Hotel Brescia. I am sorry that your experience did not meet all your expectations. At AC Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 28, 2018

We enjoyed our 4 nights here as a base for day trips. It's not an ideal location, but not bad either, being a 15 minute walk to the train or bus stations. Also, there is a city bus route 2 blocks away which we used quite a lot. The hotel itself is modern, spotless, and the most helpful, cheerful staff imaginable. The breakfast buffet was pretty good, about what we expected for a mid-level hotel. So the location is the only reason I'm not giving it 5 stars.

Room tip: The front side (east side) has views of the city from upper floors.
Date of stay: June 2018
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Bill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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