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“Outstanding Staff”
Review of Novotel Brescia 2

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Novotel Brescia 2
Ranked #1 of 31 Hotels in Brescia
Certificate of Excellence
Level 5 Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Outstanding Staff”
Reviewed December 5, 2012 via mobile

The hotel is a "normal" Novotel not far from the centre in a business areas. You will find all the elements you are expecting from a Novotel, but the staff was exceeding expectation.
All the personal is Friendly and professional, efficient and smiling, they make a good stay a great stay!!

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank A P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gsmn, General Manager at Novotel Brescia 2, responded to this review, December 6, 2012
Dear Guest,
thanks very much for you support, I really apreciate your review
I will share it with my team, they all will be happy because they really
work hard to meet the expectations of guests.
Hope to meet you during your next stay in Brescia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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654 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
High Point, North Carolina
Level 4 Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 6, 2012

Good business hotel. Large rooms with sofa. Very hard beds. Across the street from a restaurant and a large grocery store . Large walking area in the back for leisure or exercise.
Expensive but nice ladies store up the street. Can walk to a few other restaurants

Room Tip: back side away from road
See more room tips
  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank reeldiamnd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gsmn, General Manager at Novotel Brescia 2, responded to this review, November 19, 2012
Dear Guest,

Thanks for the time spent in wrinting your review and happy to know that you enjoy your stay.
We will be waiting for your next stay in Brescia.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antibes
Level 5 Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed October 23, 2012

The hotel was very hard to find in Brescia as the directions mentioned on the website and the rare signs on the road brought us to a wrong place. Finally we had to use our GPS to find it.
However, even if the hotel had not been renovated recently, it provided everything what is expected from a Novotel: nice employees, clean room, 1 king size + extra bed + baby bed.
The restaurant was also delicious. Thanks to the nice waiter who recommended nice pasta dishes.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Majemani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gsmn, General Manager at Novotel Brescia 2, responded to this review, October 30, 2012
Dear Guest,
thanks for your review, we really care about your opinion.
Me and my team are happy to know that you enjoyed your stay
and hope to have you once more guest at Novotel Brescia 2.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Osnabruck, Germany
Level 4 Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed September 3, 2012

Not a bad hotel, and "average" seems a bit mean, but it wasn't "very good" either. The room was ok, but the proximity of the bed to the wall made it inevitable for anyone getting out of it on that side in the dark to scrape their arm across the air conditioning box, leaving a nice big scratch on the arm, which promptly happened to me. The bathroom, I'm sorry to say, stank. It needs some serious cleaning, and it doesn't take a professional cleaner (which I'm certainly not!) to see that. The lobby and restaurant looked nice, as did the pool, but the restaurant, while the food was good, was seriously overpriced for the portions given. We had just come from Tuscany, where for half the price we received fuller bowls with fresher ingredients. The X box in the lobby shows that the hotel, while having good intentions, does need to get its priorities in the right order. On the other hand, the staff were competent, with many speaking German, English and French as well as Italian. It's not a bad hotel at all, but needs some serious investment in cleanliness to earn its four stars.

  • Stayed September 2012, traveled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andy-in-Osnabrueck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gsmn, Manager at Novotel Brescia 2, responded to this review, September 7, 2012
Dear Andy,

Thanks for your review.
I'm sorry for the problem reported. You should have told us immediately about it sometimes it's not a problem of cleaning and we could have changed the room immediately.

Hope we will have the opportunity to have you once more our guest.

Best Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 4 Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 22, 2012

This Novotel is situated in the commercial area 20minute walk from the city centre.
The accommodation is poor, the mattress is 3inches deep light switches spark and the basin was continually blocked. The staff were not helpful and breakfast was expensive . Would recommend you stay in city centre which is lovely as the walk to Novotel is not the safest at night.

Room Tip: Not overlooking air conditioning unit.!!
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  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 255100Michele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gsmn, Manager at Novotel Brescia 2, responded to this review, September 7, 2012
Dear Guest,

Thanks for the time spent in wrinting your review. I'm sorry if your stay was disappointing we always try to do our best but we also make mistake.
Our staff is distinguished by the kindness and availability as determined by our many guests.

Hope next time we will have the opportunity to redeem.
Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rieti, Italy
Level 5 Contributor
76 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
Reviewed August 17, 2012

Hotel located in the suburbs of Brescia, quite far from downtown if you want to walk. There is a worn out carpeting everywhere, not at all nice. Even if you want to assume it is very well cleaned, still the aspect is of a dusty place. Very basic furniture in the room, which even if large, is not comfortable as a sofa is located near the bed (in case they host three people, I suppose) so that the place left is minimal on the right and on the left of the bed (you must really pay attention when you get in or out the bed). Bath is small, with no windows and bathtub has a curtain to have a shower (assuming you are not too tall and you will be able to stay upright on the slippery floor of the tub) .Hard mattress, but here is a question of taste. Linen and general room cleaning was okay. Breakfast is reasonable if you get a special price (we paid only 1€ on top of the room rate), the first morning ,however, we had the bad surprise to get a wasp eating the ham and salami in the buffet. The waiter tried to kill her (crushing her on the dish on which she was eating…….) with no success. The result of the story was that we skipped breakfast that morning. The restaurant was extremely disappointing: low quality and outrageous prices ! Despite they try to give a touch of class showing a case where there are samples of the ‘special’ pasta they serve, I tried (as a test) a simple penne with tomato and basil and a fruit salad for my wife (13.0€ and 8.5€ respectively) .The pasta was tepid and hard (not ‘al dente’ just hard) and sauce was a not very well melted tomato and oil. The fruit salad was basically a slice of water melon in two pieces, a melon cut in small parts and a slice of pineapple , all the stuff was acerbic with no taste. Of course we stopped there (we had a look also of the wine list, we did not taste any ,but prices were absolutely not acceptable: glass starting from 5.5€ and bottle in the 25€ + range).Same story with bar ,expensive like a 5 stars hotel in Paris:7.0€ for a small portion of ‘special’ chocolate ice cream ,which had only one thing special: the price !
The good part of the hotel is a swimming pool, small but clean and very well managed by a nice boy: Marco if I remember well, handling it very very professionally!

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SignCliente
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gsmn, General Manager at Novotel Brescia 2, responded to this review, September 7, 2012
Dear Guest,

Thanks for you time in wrinting your review. I'm sorry if your stay was disappointing. I can assure you that we hardly try to do our best but sometime we make mistakes.
As we have a very nice terrace near the swimming pool, in summer we serve Breakfast and of course sometimes insects come inside the dining room.
I hope you will give us another change and stay again in Novotel Bresia 2.
Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ghent, Belgium
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 12, 2012

Our stay was good value for money! Very good breakfast voor a very low price (promotion for adults; free for children)! No problem to check in early! Very good solution for one night stay on our travel to Italy;

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DeSmetghent_Belgium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gsmn, Manager at Novotel Brescia 2, responded to this review, September 7, 2012
Dear Guest,

Thanks for taking your time to write your review it's important for us that we care so much.

Hope to see you soon in Novotel Brescia 2
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Brescia 2

Property: Novotel Brescia 2
Address: Via Pietro Nenni 22, 25124 Brescia, Italy
Phone Number:
Location: Italy > Lombardy > Province of Brescia > Brescia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Brescia
#3 Family Hotel in Brescia
#7 Romantic Hotel in Brescia
#8 Business Hotel in Brescia
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Brescia 2 4*
Number of rooms: 120
Official Description (provided by the hotel):
The Novotel Brescia 2 hotel is a fully renovated 4-star hotel in the heart of the city's financial district. Perfect for business trips, with excellent links to the city center and the train station, it is conveniently located 547 yards (500 m) from the metro and close to the highway and Bergamo Orio al Serio, Verona and Brescia Montichiari airports. It is also the perfect base to discover the beautiful nearby lakes of Garda and Iseo or the rolling hills of Franciacorta. It's a lot better at Novotel! ... more   less 
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Also Known As:
Novotel Brescia
Accor Brescia 2
Brescia Novotel

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