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“Great place let down by a few issues”
Review of Bianca Hotel

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Bianca Hotel
Ranked #1 of 5 Bardonecchia B&B and Inns
Cardiff, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great place let down by a few issues”
Reviewed April 17, 2013

I don't normally write reviews but feel that the ones for Casa Bianca give a slightly false impression. I would agree with most of the positives detailed in the other reviews. The food and accommodation is good overall and Graham and Kate provide a welcoming and relaxed environment. Unfortunately a few issues left a slightly sour taste - Breakfast is served 8-9am and they appear to be very strict on this, as when one couple arrived at 9.02 the cooked breakfast option was not offerred or available. Also although the english breakfast was freshly cooked to order, the chef was not willing or able to offer any variations, such as poached, boiled or scrambled eggs and the portion provided was effectively for a child, although you could have filled up on the part baked bread and conserves, provided there were some left. Afternoon tea was great but there were also a few issues with dinner, some evenings it was very good (duck) and some evenings it was quite poor (fish pie), but there was always more than enough wine to go round! Another problem concerned hot water. We had a room with a bath and its own boiler but if one of us had a bath (half full) the other couldn't have a hot shower until the next day. If showers were had the water was always going cold at the end of the second shower. Also I wouldn't recommend that you mop your bathroom floor with towels should the need arise as after one change of towels during the week we were not allowed to change towels again. I was certainly glad that I'd brought my own at this point but others in the Chalet were not so fortunate and had to use the dirty and wet towels that had been hung up to dry when the room was serviced. My final gripe concerns toilet roll... I don't consider myself to be an excessive user but on more than one occasion, I had to go and ask for more, which I felt was an unnecessary annoyance. We really enjoyed our trip to Bardy though and the instructor, Fulvio, was a legend. If you get the chance go for an evening meal at the top of the Mountain (Rachel and Aldos)... this is run as an excursion by the tour companies but if you book direct with them and catch the last drag lift up, it's cheaper and you can ski down the mountain in the moonlight afterwards with Rachel acting as guide and Aldo (and their crazy dog) following and lighting up the piste on the skidoo. unforgettable... the food was excellent as well. The best place for lunch appeared to the the restaurant opposite the chair lift from Campo Smith. To sum up the above, I would recommend Casa Bianca but wished it could have been a little better!

  • Stayed March 2013, traveled as a couple
    • Value
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Helpful?
3 Thank PistePete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pensione b, Owner at Bianca Hotel, responded to this review, April 20, 2013
Firstly we would like to say thank you for your review Piste Pete and the positive comments that you have made. We are sorry that you didn't enjoy your stay as much as most of our customers do. Secondly we would like to address some of the issues that you have raised.
We believe that our breakfast is very comprehensive as we offer a continental option (baguette, preserves, cereals, fresh fruit, yoghurt, fruit juices, tea/coffee) as well as a hot option of both porridge and cooked breakfast. The cooked breakfast consists of bacon, beans, tomato, fried bread and a choice of egg either fried, scrambled or boiled. We are sorry if you didn't understand that these options were available to you.
Breakfast is served between 8-9am as after this we start to clean the chalet. The couple that are mentioned arrived for breakfast after 9:10 when it had all been cleared away and therefore were offered tea/coffee as well as a continental breakfast. We advise all guests of meal times on the first night to avoid this situation, as we want all our guests to have full bellies for a day of skiing!
We try to cater for a variety of tastes, some nights it will be more homely food such as fish pie and others more refined food such as pan-fried duck breast. We do our best to provide a well-balanced diet, we are sorry if some of the meals were not to your taste.
As like most chalets we provide one set of linen and towels for our guests throughout the week but will offer one towel change upon request (which we did.) Any further towel changes are only subject to availability.
When we clean the rooms daily (apart from our day off) we try to make sure that there are at least two toilet rolls available in each bathroom. If this wasn't the case then we apologise for the inconvenience caused to you.
We are glad that you enjoyed Bardonecchia as a resort, we feel that it's a hidden gem! If you do want to come back in the future then we would be happy to have you stay at the Bianca.
Regards
Graeme and Kate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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80 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Abergavenny, United Kingdom
1 review
Reviewed April 8, 2013

Stayed at the Bianca Hotel for a big family ski holiday at the end of March and had a brilliant time (thanks Trish).Chalet was perfect for our large group (18 people) and Graham and Kate were the perfect hosts, creating a relaxed and happy atmosphere throughout our stay. It really is like staying at a good friend’s house – a friend who makes amazing food. We had cooked breakfast/cereal every morning, delicious cake after skiing and a 3 course evening meal that was simply out of this world - not to mention the copious amount of wine served with the meal – all delicious. The town itself is only a 5min walk away and although it’s only small, there are still a few bars to have a drink at night if you so desire (we so desired). The ski lifts are a 10min walk away or there are regular FREE buses if you prefer. Although there is ski storage at the chalet, I recommend hiring a locker at the ski hire shop (next to the lifts) which will save you the trouble of carrying your skis back and forth to the chalet. Going at the end of March we were worried that there wouldn’t be any snow, but we needn’t have worried, with 30cm of snow falling the day before we arrived. This led to perfect skiing conditions on the slopes that were more or less deserted – it was like having the whole resort to ourselves – brilliant. Once again, thanks to Peter for the great food and to Graham and Kate for being great hosts and making it the “Vacanza perfetta”.
Chalet Website : http://www.sempreski.com

  • Stayed March 2013, traveled with family
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Helpful?
Thank 547AndrewM547
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ewloe, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 30, 2013 via mobile

We had a week at this chalet through Neilson holidays at the beginning of March.

The chalet itself had everything we wanted, the rooms were basic but comfortable. The bathrooms were a quirky pod in the room, a little small but I believe that they are replacing some of these. The communal area is large, we spent some time relaxing here or chatting with the other guests.

The hosts were fantastic, really friendly and looked after us well with great food all week.

The resort itself is quiet, fairly small ski area so more ideally suited to beginners. The big bonus is that this resort is so quiet, we were on some runs with no other skiers. There are lots of mountain restaurants to stop for a break or lunch when needed. We also had a day in Montgenevre which was fantastic and well worth it.

Après ski is quiet, we recommend the lovely wine bar on the Main Street. Fantastic wine and free nibbles, we went every day once we had discovered it.

Stayed March 2013
Helpful?
Thank Carolyn3891
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ilkley, United Kingdom
Level Contributor
58 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed March 15, 2013

Graham and Kate run a warm, welcoming chalet with comfortable beds, a communal place for games, music, chat or if you really want, English TV! The food was excellent and the cakes when we came in from skiing fab....thanks Peter! I would select a room with a bath as they have proper bathrooms......some of the rooms have smaller compact units. It's so easy, ski room down stairs, a short walk to ski bus or 10 minute walk to Campo Smith.
Super resort for beginners and intermediates with lots of wide well groomed slopes. if you are looking for challenging black runs, this isn't your resort. Après is limited so best for families and groups.

  • Stayed March 2013, traveled with friends
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Helpful?
Thank Borrett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
152 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed February 24, 2013

Just back after a great week skiing in Bardonecchia. Casa Bianca is the only catered chalet in this resort. Booked through Neilson but next season the owners (Kate and Graeme) will be running this chalet independently http://www.sempreski.com/
Rooms warm and very clean. Good food though breakfast (cooked) could be more varied. Nice 3 course dinner 6 evenings per week with unlimited wine. Honesty bar at reasonable prices. Great location 5 minutes walk to the main lift at Campo Smith or a short (free every 15 minutes) bus ride. Town centre with good shopping and restaurants 2 minutes walk from the chalet.
The slopes at Bardo are almost deserted Monday to Friday. We were skiing long red and blue runs from top to bottom often without seeing another person. Great for confident intermediates. Weekends busier with locals from Turin but still no lift queues. Will definitely return.

  • Stayed February 2013, traveled as a couple
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Helpful?
1 Thank DavidSnellUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Wales
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed February 13, 2013

this was our first time in a catered chalet and we weren't really sure what to expect. We had a fab time. Kate, Graeme, Sophia and Pete were great hosts, giving advice on ski runs, first aid ice packs when needed and a fabulous atmosphere to stay in. Our room was large with an interconnecting door to the kids room. The location is superb with an easy walk to town and Campo Smith, or within a few minutes walk of the bus stop if you are feeling lazy or fancy skiing at Jaffrau (which is well worth a visit as the blue slopes are more gentle than those at Campo. I can see what some people have said about the food but then we are quite a fussy bunch when it comes to meat. The food was most certainly tasty, especially the starters, also amazing desserts and cakes. I would definitely recommend the Casa Bianca as we had a great time and met some lovely people. If you haven't stayed in a chalet before don't forget your slippers as you can't wear outdoor shoes inside (and I don't blame them either - just wished the kids listened as well to that rule at home as they did on holiday).

  • Stayed December 2012, traveled with family
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Helpful?
1 Thank Loueeze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
Reviewed February 12, 2013

We just had a great week out in the mountains in Bardonecchia, not only becuase of the great resort and the recently fell snow, but thanks to the great place where we stayed. Bianca is a good place to get back to after a full day of skiing. Kate, Graeme and Pete are great hosts getting a full breakfast before the ski (alternative of continental), having cake ready for tea, and making wonderful dinners (accomodating to any specialtopped up with desserts such as 'death by chocolate' or 'tiramisu'. The rooms are basic but clean and confortable with small bathrooms but the shower works amazingly. The location of the place is good, as you can walk to Campo Smith and warm up or take the bus. It was a lovely place to stay and we'll have to come back!

  • Stayed February 2013, traveled with friends
    • Value
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Helpful?
Thank VilliFogg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bianca Hotel

Property: Bianca Hotel
Address: Viale Bramafam 57, 10052 Bardonecchia, Italy
Location: Italy > Piedmont > Province of Turin > Bardonecchia
Amenities:
Bar / Lounge
Hotel Style:
Ranked #1 of 5 B&Bs / Inns in Bardonecchia
Price Range (Based on Average Rates): $
Hotel Class:1 star — Bianca Hotel 1*
Number of rooms: 246
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