I had booked a superior room with balcony and made a foolish assumption I would have a view of the lake, not so...but Riccardo changed us to an Executive room with a fabulous view as soon as he could. The first room was very nice but the 2nd room had a fabulous view. This is a charming hotel and the staff are welcoming, warm, friendly and always happy to help with local information. It is small enough to feel that the staff are interested. Its a very nice 10 minute walk into the centre of Bardolino, but the hotel itself is in a nice quiet area. Buses stop within just a 4min walk also. We opted to have breakfast, which was definitely worth it, with plenty of choice and lots of it. We would definitely recommend the hotel, it was our first visit to the Lake and the hotel helped make it most enjoyable. Well done to Riccardo, his brothers and the whole team, who make it a hotel worth recommending.