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“nice hotel”

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Aqualux Hotel Spa & Suite Bardolino
Ranked #4 of 43 Hotels in Bardolino
Certificate of Excellence
Reviewed November 3, 2013

We are staying here just now [last of 10 day stay]. Excellent room, suite really which is beautifully kept by the cleaners. Love the spa, fabulous pools. Great breakfast with good choice. Dinner in the halfboard restaurant is a little hit or miss at times. However, starters buffet, pasta course and puddings are excellent. Very good service but often overwhelmed at the front desk. Need more staff I think. A small thing but I have loved having the British tv channels. Great idea and ideal on a rainy day. Very helpful at the spa and easy to get to from our aqua room.

Someone said in a previous report that the children get in the way of a relaxing spa experience. The poster had a good point, not the place if you don't like children. I don't mind but have not gone to the pool at times when very noisy.
All in all we have enjoyed the experience and hope to come again.

Stayed: October 2013, traveled as a couple
Thank Tessie028
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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179 - 185 of 1,135 reviews

Reviewed October 18, 2013

We spent 2 weeks here in September, we went with Thomson holidays. The staff at reception were lovely and we were given a chilled prosseco on arrival. We arrived at 11am and as expected room wasn't ready however sitting at the pool bar waiting was no hardship. We were given an upgrade to a 2 room suite which was beautiful which a huge round bed, 2 bathrooms, 2 balconies, 2 plasma tv's, gorgeous room. Breakfast had usual choices and was plentiful. Dinner was very nice the choices were never repeated in 2 weeks, salad bar starter, pasta 1st course, main was chicken, steak, fish (including monkfish and seabass) and sweet buffet which was very nice. Serving staff were very friendly and very efficient. Choice of meals much better than the restaurants in Bardolino which are all very similar. The pool areas were beautiful, inside and out, ventured into the spa area which was obviously new and serene however be warned some of our European male friends feel the need to be naked without even a towel!!! Bardolino itself is beautiful and you can walk to Garda one way about 4km and the other way to Latsize about 4km, both beautiful scenic walks along the lake front with no traffic and plenty refreshments stops. Steph the crystal rep was excellent and her knowledge of the area was very helpful, they also arranged a free walkabout bardolino which included tastes of pizza, spritz, limcillo and a large ice cream. All in all a beautiful hotel close to all amenities and we would definitely recommend and return to.

  • Stayed: September 2013, traveled as a couple
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2  Thank sue1sue1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2013

This is the second time we have stayed at this hotel. It's a lovely hotel and great location for a little stroll into Bardolino town. The first time we visited this hotel it had just opened and had a few teething problems with the food. The food was ok but not great but we gave it the benefit of the doubt and went back for a second time, unfortunately the food had not improved at all and was actually quite poor. It's the only time I've been on holiday and lost weight. It's such a shame because the staff are lovely (especially Antonio) and its a lovely hotel.

  • Stayed: September 2013, traveled with friends
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3  Thank Anne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direzione_albergo, Direttore at Aqualux Hotel Spa & Suite Bardolino, responded to this reviewResponded November 26, 2013

Dear Ann,
We are extremely appreciative of your returns and we thank you very much for that.

We have noted your suggestions for improvement of our restaurant although many of our clients are very satisfied with it, but I do understand that this kind of cuisine can’t please everyone.
Thank you again for sharing here your experience and for the appreciation of the employees friendly professional behavior
Yours sincerely
Francesco Cirillo – General Manager

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Reviewed October 10, 2013

We booked this hotel as we thought it would be somewhere special to stay on our honeymoon. We arrived quite late in the day so our first experience was breakfast the next day. There was a great variety of food to choose from, the highlight for me was the freshly squeezed orange which was available, although the machine broke down every day. The room was standard for this rating of hotel and considering the hotel knew well in advance it was our honeymoon, we were disappointed that we were given a room overlooking the car park and waste lorries.

The pool area was very nice and having the thalassotherapy pool was a bonus, there should be more warning information by the whirlpool though as I was hurt when I used it. Having the unheated infinity pool was great to cool down when it got too hot and was usually empty as families tended to opt for the other pool.

There was a nice touch every evening with a maid closing the curtains and leaving a chocolate on the pillow.

The hotel was in easy walking distance of Bardolino which then gave you access to the ferry to visit other towns on the lake. We walked to Garda town and then the other way down the promenade to Cisano. We also caught the ferry to Sirmione which is a beautiful town.

Overall we were pleased with the hotel.

  • Stayed: August 2013, traveled as a couple
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1  Thank Jenni_H1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direzione_albergo, Direttore at Aqualux Hotel Spa & Suite Bardolino, responded to this reviewResponded November 26, 2013

Dear Jenni,
We would like to express to you our appreciation for choosing the Aqualux Hotel for your honeymoon.
I am sincerely sorry that you have had a few dissatisfying happenings during your stay, although I might say that at the end was generally positive. I remain at your entire disposal shall you revisit Bardolino again.

We are looking forward to welcoming you once again in the future.
Kind regards,
Francesco Cirillo – General Manager

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Reviewed October 7, 2013

Where to start? I was looking for a more authentic hotel in Italy than Aqualux but I finally decided on it because of the good ratings. I am soooo glad I did! Great location in Bardolino, a little bit away from the water but still just 5 minutes walking from the center. Very modern inside and outside. Receptionists had perfect english and were very knowledgeable, nice and courties. It is a big hotel with more than one elevators and stairs, so you need to make sure you pay attention when getting to your room. The room was fantastic, with balcony looking over the beautiful garden and pool area. Nice bathroom as well - still don't get why hotel bathrooms have bidets?. Parking garage is under ground conveniently. Breakfast was awesome as well, from eggs made for you to fresh orange juice squeezed right in front of you. They even had a juicer with all kinds of veggies if thats what we wanted. Our friend said that the coffee was not good but they had an expresso machine.... The hotel also has a few restaurants and bars, there is a gym and 2 outside pools as well. I am affraid I left something out since we had such great experience there so now its your turn to go and check it out for yourself!

Room Tip: Get a room inside, looking out to the gardens!
See more room tips
  • Stayed: September 2013, traveled with friends
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Thank evaregina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direzione_albergo, Direttore at Aqualux Hotel Spa & Suite Bardolino, responded to this reviewResponded November 26, 2013

Dear Evaregina,
We are glad to know that you spent a brilliant holiday with us and that you have loved the Aqualux Hotel Spa services and Employees’ assistance.
We value your support towards the property which is spot on and are grateful for the details shared with the reading audience.

We wish to have the pleasure of your presence once again in the near future
Yours sincerely
Francesco Cirillo – General Manager.

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Reviewed October 6, 2013

We stayed here for five nights in mid September as part of our honeymoon in Italy and cannot fault anything. The rooms, service, pool area and general ambience was first class.

The complimentary room upgrade was a great way to start our honeymoon!

Bardolino itself is a really nice village on the lake with lots of decent restaurants and ice cream shops and has great transport links to the rest of the lake. The walk from the hotel to the village is a leisurely 10 minute stroll and the local winery is a vigorous 30 minute walk uphill (but well worth it!).

We have no hesitation in recommending the hotel for anyone who wants an amazing hotel in a fabulous location.

Stayed: September 2013, traveled as a couple
1  Thank polopower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direzione_albergo, Direttore at Aqualux Hotel Spa & Suite Bardolino, responded to this reviewResponded November 26, 2013

Dear Sir,
We would like to express to you our appreciation for choosing the Aqualux Hotel for your Italian honeymoon.

We are glad to know that you spent a great holiday with us and that you have loved Bardolino,
We are pleased that you have enjoyed most areas to satisfaction leading to your superb recommendation.
We are looking forward to welcoming you once again in the future.

Kind regards,
Francesco Cirillo – General Manager

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Reviewed October 5, 2013

Stayed here a week for a works conference. Good sized rooms, large beds very comfortable. Staff very helpful and friendly even when checking in a large group. Conference facilities are in basement, so no views of pools and gardens. Great food. Fruit in room was also a lovely touch.

  • Stayed: October 2013, traveled on business
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1  Thank Caroleannes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direzione_albergo, Direttore at Aqualux Hotel Spa & Suite Bardolino, responded to this reviewResponded November 26, 2013

Dear Carol,
We appreciate that you took the time to return your comments after your working stay at the Aqualux Hotel for which we are very grateful.
We certainly hope to have the privilege of your presence in the future maybe for a pleasant holiday!,
With our best regards
Francesco Cirillo – General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aqualux Hotel Spa & Suite Bardolino

Address: Via Europa Unita 24/B, 37011, Bardolino, Italy (Formerly Aqualux Suite Hotel)
Phone Number:
Location: Italy > Veneto > Province of Verona > Bardolino
Amenities:
Business Center with Internet Access Spa Airport Transportation
Hotel Style:
#3 Spa Hotel in Bardolino
#4 Luxury Hotel in Bardolino
#9 Family Hotel in Bardolino
#13 Romantic Hotel in Bardolino
Price Range: $163 - $493 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aqualux Hotel Spa & Suite Bardolino 4*
Number of rooms: 125
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Also Known As:
Aqualux Hotel Spa & Suite Bardolino Lake Garda, Italy

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