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“excellent holiday”
Review of Parc Hotel Gritti

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Parc Hotel Gritti
Ranked #24 of 43 Hotels in Bardolino
Blackpool, United Kingdom
Level 4 Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“excellent holiday”
Reviewed July 26, 2014

Just been to Lake Gada for first time,excellent.The hotel is in the process of upgrade a little bit of wear and tear.The first room was overlooked by trees,but they changed our room with no problem over looking courtyard.The food was of good quality with good selection,the desserts were excellent,take your expanding trousers with you.Staff were very helpfull.And excellent position for lake and surrounding areas.A nice touch tea and cake at 4pm.

Room Tip: need a room overlooking courtyard odd numbers.
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  • Stayed July 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank patricia2222_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParcHotelGritti1, Responsabile relazioni pubbliche at Parc Hotel Gritti, responded to this review, August 19, 2014
Dear Patricia,

thank you very much for your kind review. We're glad that you spent an excellent holiday at our hotel. We look forward to seeing you again next year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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720 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
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English first
Bury St. Edmunds, United Kingdom
Level 3 Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed July 25, 2014

Having visited the Gritti for over eight years, it is noticeable that the hotel is not as good as it used to be. Various parts of the communal areas need refurbishing and repainting. The room we had needed refurbishing and disposables such as tissues and bath gel were not replaced. However, bedding and towels were frequently replaced. There was a general lack of quality and variety of food in the dining room especially for the evening meal e.g. parma ham and melon and mussels which always used to be on offer was non existent during out 11 day stay this year. Also the choices of pasta were limited and few of the dining room staff were not as friendly as in the past.
Beware of the daily delivery of water to the room as it wasn't until we checked out that we discovered that there was a 2 euro charge for each bottle taken!
The Gritti is situated in an excellent location in Bardolino and the pool and sunbeds are of a very good standard.
With a little more investment the Gritti could be restored to the hotel it once was in the early 2000's. At this stage we're not sure if we will return to this hotel next year.

Room Tip: Ask for a recently refurbished room. Balcony not always worth the extra payment.
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  • Stayed July 2014, traveled with friends
    • Value
    • Service
Helpful?
2 Thank peter r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParcHotelGritti1, Responsabile relazioni pubbliche at Parc Hotel Gritti, responded to this review, August 19, 2014
Dear Peter,

thank you for your review. We are sorry for your experience of our hotel. We try to cater for a different clientele, as for food, with a wide selection of starters, vegetables and first / second course which vary every evening. As for the complimentary water we provide our guests, we would like to remind that it is completely free of charge. We will only charge guests who make use of the minibar. Obviously, we won't charge anyone for a service they didn't ask for.

Kind regards
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Cardiff, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 24, 2014

Probable the best 4 star hotel I have ever stayed at. We had an upgraded room on the third floor with balcony which overlooked tall trees, not a problem on the third floor but could be a problem on the lower floors. There is a good sized swimming pool with plenty of sunbeds all around, complete with parasol and small table. In the basement there is an indoor swimming pool and fitness centre. I found it extremely hot there but the facilities were fine.

The food is excellent with plenty of variety to suit most tastes and the restaurant staff are very pleasant and very efficient. Sadly the same cannot be said for the reception staff who seem to think that their duties do not include any interaction with guests. In fact I would say that guests are made to feel most unwelcome! Such a pity because everything is excellent. Try the afternoon tea and cake,very pleasant and free!

Room Tip: Choose a room facing the quadrant. There are no rooms with lake views.
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  • Stayed July 2014, traveled as a couple
    • Service
Helpful?
1 Thank Rightoldcodger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParcHotelGritti1, Responsabile relazioni pubbliche at Parc Hotel Gritti, responded to this review, August 19, 2014
Dear Rightoldcodger,

thank you for your review. It's great to read that ours was the best 4-star hotel you've ever stayed at. Sorry about your experience of our reception staff. We will take action so as to prevent this from happening again. We look forward to seeing you again soon.
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Hull, United Kingdom
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 20, 2014

The room was overlooking footpath with tall trees, which made the balcony and room very dark. Needed a light on even on very sunny days. Pool was great, plenty of sunbeds and seating areas. Reception staff not very friendly or helpful, we asked where we could go dancing and they said there wasnt anywhere and they said there was music on in the hotel. Music finished at 11pm and on the Friday and Saturday there was no music on when we stayed.

Room Tip: Get one overlooking the courtyard garden or lake if possible.
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  • Stayed July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Angela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParcHotelGritti1, Responsabile relazioni pubbliche at Parc Hotel Gritti, responded to this review, August 19, 2014
Dear Angela,

thank you very much for your review. Our hotel have a inner courtyard with trees and plants, a feature that many appreciate, but we understand that someone could not like it. As for the music, there's a club in Bardolino, but we would like to inform you that the new management is now organizing a programme of interesting events in the hotel, ranging from concerts to food events. If you happen to come back next year, give it a chance.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dartford, United Kingdom
Level 3 Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 20, 2014

We have just returned from this hotel having stayed there a number of times before. This trip was not as good as last time but speaking to the staff there has been a change in some of the managers / directors since our last visit.
Location of this hotel is superb, one of our party is disabled and this is fully accessible and ideally located to as it is situated on the lakeside, going out on to a pedestrianized promenade, also the whole town in fully accessible as on the flat and traffic free.
Rooms - the updated rooms are very nice and worth the extra money, we did not pay for (or get) a balcony this time and regretted not booking one. Some of the cleaning was a bit inconsistent this time which has not happened before. One day all our towels were removed from our room and on going to reception to tell them I felt I was being accused of stealing them! Also did not get the bottle of water every day and some people had fizzy wine when they arrived others did not.... we did not! We requested a late check out on the day we left but were told it was not possible as the hotel was full ( we were happy to pay for it)
Food - We only eat breakfast as in the past have found the dinners somewhat lacking and there are so many lovely restaurants we would rather eat in Bardolino. We prefer the smaller restaurant as one of our party is disabled but this closed half way through our stay due to the hotel not being busy.... which seemed odd given the comment about a late check out room. Afternoon tea is still free and served every afternoon but less cake choice this year.
Pool - Pool Area is very nice and kept clean, pool towels are a bonus but this year restricted to one per person whereas in the past you could have more.
Reception - like other guests I found the courtesy on reception somewhat lacking at time.
Overall a good holiday.... would we go back?? Probably because the location is the best in Bardolino, as long as it does not decline further.

Room Tip: Updated rooms worth the extra money and do book a balcony - request a room overlooking the court yar...
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  • Stayed July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Dud-and-Jacki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParcHotelGritti1, Responsabile relazioni pubbliche at Parc Hotel Gritti, responded to this review, August 13, 2014
Dear Dud-and-J,

thank you for your review. We're sorry that you didn't like our hotel as much as you used to. We will take your review into consideration to improve our service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hexham
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 18, 2014 via mobile

Unhelpful reception staff - a smile might be nice. Single rooms as usual were poor. No balcony, bathroom needs updating, not very clean. Worst part was the food. We had booked half-board but after first day couldn't face the food and the drab dining room and ate in Bardolino.

Stayed June 2014, traveled with friends
Helpful?
1 Thank sandra p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParcHotelGritti1, Responsabile relazioni pubbliche at Parc Hotel Gritti, responded to this review, August 4, 2014
Dear Sandra,

thank you for your review. We are sorry for your experience. We try hard to ensure a special stay for everyone, especially when it comes to food variety and selection. In order to further improve our service, we would be glad for you to privately elaborate on what you disliked about our cuisine, if you feel like doing it.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Bardolino hotels

Bournemouth, United Kingdom
Level 3 Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 9, 2014

We have just come back from a weeks stay. We found the hotel to be very clean and every member of staff we encountered was polite and helpful. We had hoped for a refurbished room but the room we had was very clean and sheets changed regularly and towels daily. Our balcony overlooked the garden which was pleasant. The only downside are the beds which are exceptionally hard and caused me to ache. The evening entertainment is something to be desired but as we were only b & b we found eating later in Bardolino to be the answer. We were glad we did not have evening meal as it smelt very stewy but the breakfast was excellent. On the whole the hotel is in a lovely position and the pool and sitting area are good.

Room Tip: Request a better room before you go and one overlooking the garden.
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  • Stayed July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Susie29o2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParcHotelGritti1, Responsabile relazioni pubbliche at Parc Hotel Gritti, responded to this review, July 12, 2014
Dear Susie,

thank you for your review. We're happy that you spent a nice holiday here. We look forward to seeing you again soon.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Parc Hotel Gritti

Property: Parc Hotel Gritti
Address: Via Gabriele D'Annunzio | Via Lungolago Cipriani, 1, 37011, Bardolino, Italy
Location: Italy > Veneto > Province of Verona > Bardolino
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotel in Bardolino
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Parc Hotel Gritti 4*
Number of rooms: 260
Official Description (provided by the hotel):
Excellent location and high quality services for this 4 star hotel, the perfect choice for a relaxing and exclusive holiday. Just few steps from Bardolino and lake front, Parc Hotel Gritti is very popular for its tranquil gardens and terraces, for its pleasant pool area and a nice wellness center with indoor pool, sauna and wellness treatments.260 cosy rooms with en-suite facilities, hairdryer, minibar, tea & coffee maker, telephone, sat.TV and safe. ... more   less 
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Also Known As:
Parc Hotel Bardolino
Parc Hotel Gritti Bardolino, Lake Garda, Italy

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