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“Cold without heating”

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Agriturismo La Selva
Ranked #43 of 89 Specialty Lodging in Arezzo
Reviewed June 9, 2009

We stayed here with a group of friends in April. The weather turned very cold and wet. The group decided not to turn on the heating as it was an unknown extra expense. Rumours of high charges for heating influenced this decision. The room we had was very cold and damp without any heating. The sun came out on the day we left and we were able to appreciate that we would have enjoyed our stay much more if the weather had been kind to us. We used the services of the local cook one evening and the meal was excellent. Quite a large quantity of food, prepared from fresh produce. We ate at the local restaurant on two occasions. One of these nights was dreadful, with some ordered meals not even turning up. The other night was much better. Not everyone of our group had a car, so we had to travel with others to shop for food. This property is in farmland and public transport cannot be used to access it.

  • Stayed: April 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Aussietriptraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherry M, Owner at Agriturismo La Selva, responded to this reviewResponded November 23, 2012

Apologies, we did not know how to respond to you until now.
So sorry you did not enjoy your stay as much as you could have and were unlucky with the weather. April is a tricky month sometimes. All our agents as well as our website mention heating as an extra. However, we are sensitive to this problem and have since changed the heating system from very expensive diesel to wood/pellet heating for Terrazza and Libreria. As we have so many acres of oak woods we now give heating free of charge for Terrazza and Libreria as well as wood for the fireplaces. That's nice for all - even ourselves in the main villa La Selva! Nowadays our visitors are much more followed up with on grounds personel. Since your stay we also have renovated and made the Villa Terrazza more comfortable all round, added more outdoor furniture and extras.

Sorry you had a bad experience with a restaurant but unfortunately that is out of our control since we are not restaurant owners. Glad you enjoyed the inhouse cook. :-)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (9)
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7 - 9 of 9 reviews

Reviewed September 10, 2017
Google Translation

Stayed: August 2017, traveled with family
Thank jozy k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2016
Google Translation

  • Stayed: July 2016, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Gerald W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Agriturismo La Selva

Address: Via Montebenichi, 35 | Via Montebenichi, 35, Bucine, 52021, Arezzo, Italy
Location: Italy > Tuscany > Province of Arezzo > Arezzo
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #43 of 89 Specialty Lodging in Arezzo
Price Range: $181 - $219 (Based on Average Rates for a Standard Room)
Number of rooms: 19
Official Description (provided by the hotel):
In the Chianti hills, on Senesi soil there is a magnificent natural scenario, home to the La Selva property. La Selva, which was a Medici (of Florentine royalty) Castle sieged in the 15th century by Senesi and French troops, today an ideal place to spend a vacation in harmony with nature. ... more   less 
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