We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hotels.com
Travelocity
Orbitz.com
eDreams
Booking.com
FindHotel
View all 10 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (156)
Filter reviews
156 results
Traveler rating
91
45
13
4
3
Traveler type
Time of year
LanguageAll languages
Traveler rating
91
45
13
4
3
See what travelers are saying:
Selected filters
Filter
Updating list...
1 - 6 of 156 reviews
Reviewed March 4, 2019 via mobile

Lovely location and all, but unbelievably rude man at reception.

Me and my friend were about to check out, I had to go outside for a phone call and my friend was inside getting our passports back and all in the meantime.
When I got back in, given that my friend was into another room to pay our bill, I simply asked the man at reception if he (MY FRIEND) had taken our luggage downstairs (because if not I would have gone upstairs to get them while he was paying). To my surprise this old man very annoyed replied that “ that was not his business as they aren’t our slaves “
Like... what? You’re at reception, I’m outside, 10 minutes earlier both me and my friend were both at reception to check out, I’m literally asking to empty our room earlier even tho it was 9 am and our check out was supposed to be at 12 - so if anything I was doing you a favor as I wasn’t in a rush at all.

Take my advice and make sure a client facing position - especially reception - is operated by someone who knows at least the basics..
I understand the old age and being young I’m not gonna get offended, I smiled when I asked him the question and i smiled again at his rude reply.
But it’s very likely that someone else in my position would have flipped because for your information it’s very offensive to accuse me of thinking someone is “ my slave “ because I asked if my luggage was still in my room..

On a brighter note, my check in experience was lovely and the lady who welcomed us was a sweetheart!

Date of stay: February 2019
Trip type: Traveled as a couple
Thank 11mariaemanuelas
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2012

I really enjoyed my week here, The skiing was perfect (for my average ability) The hotel is opposite the slopes so easy to pop back for lunch. Three course lunch and diner! Sometimes too much (not a bad thing!) and always very good. Family run, and very friendly, will go out of their way to help in anyway.

Date of stay: February 2012
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank Amy M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2021 via mobile
Google Translation

Date of stay: July 2021
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed February 14, 2021
Google Translation

Date of stay: February 2021
    • Location
    • Sleep Quality
    • Service
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2020 via mobile
Google Translation

Date of stay: August 2020
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Pietro Corvi, Proprietario at Hotel Ginepro, responded to this reviewResponded December 8, 2020
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews