I'm fully Italian and sadly aware that our hotels standards often don't live up to common expectations. Having said so, this hotel still was the worst experience I've ever had in my life! All the time I kept asking myself how it's even legally possible for them to be a 4 stars hotel. I didn't make a fuss when we first arrived and nobody helped us carrying our baggage to the third floor (no elevator!), or when discovered that our superior room was a small (almost claustrophobic) garret with ugly furniture possibly from the 50’s. But two things made me furious: first, my boyfriend went to the bathroom (about 1 square meter size) and had to find out that the toilet was all dirty and the seat encrusted with biological residue (if you know what I mean!); second, I sat on the bed to get some rest and after 10 seconds it literally collapsed and broke (and just in case you’re wondering , I weigh 52 Kg = 110 pounds). On our way out to the beach we asked for a change of room, but we were told they had no other available rooms. Then I asked to at least clean the toilet! And of course nobody did it. After all, the concierge staff looked completely helpless. I won’t bother to describe in depth every other awful detail, I think those two I wrote about pretty much say it all. My obvious final suggestion: keep yourselves very far away from this hotel!
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- Also Known As:
- Hotel Al Saraceno