Booked room for 3, there was not enough towels and no soap nor shampoo. Evening desk service did not believe my room didn't even have soap dispenser. Offered to show him but he refused to go. He said its my fault that i told him at 9 pm and nothing he could do to get towels and soap. I was really upset when he yelled at me, only after i started to be rude finally got some soap and shampoo out of the service room. Breakfast buffet was ok, but waiters were in bad mood both mornings. Swimming pool was nice. No way it's a 4 star hotel!
- Official Description (provided by the hotel):
- An Oasis of Wellbeing in the heart of Abano Terme Hotel Helvetia is an elegant four-star hotel located in the heart of Abano Terme, at only 30 meters from the pedestrian zone, which welcomes and meets your needs to relax and feel good. Elegantly furnished rooms, equipped with every comfort, a creative cuisine consisting of colors, aromas and flavors from our land, fountains in the pools and light play in the gardens surrounding the hotel, and a health and beauty department with highly qualified staff. Immerse yourself in our thermal waters... and finally find well-being! ... more less
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- Also Known As:
- Terme Helvetia Hotel