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Fairfield Inn & Suites by Marriott Waco North
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Reviews (287)
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All reviewsfront deskbaylor universitystarbucks within walking distanceroom was cleanindoor poolcracker barrelfree hot breakfastthe breakfast areahave stayed here several timesa great stayone night stayoff the highwaybreakfast was excellentthe hotel staffking suiteshort driveair conditioner
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141 - 146 of 287 reviews
Reviewed May 11, 2014

Our stay at this hotel was wonderful. Excellent front of house staff. (reception desk) Megan, and Kayla, a Big Thank You to you both for making our stay so lovely, your kindness, politeness and helpfulness is a real credit to this hotel. Darlene and Teresa our Breakfast Servers were a real pleasure to meet. greeted us each morning of our stay with an enthusiastic Hello and How are you today. Some renovations were going on during our stay, but it did not impact too much on our visit, the pool was out of action for just a few days, but we were able to use the pool at the Hampton next door if we wanted to during the works. Our room was perfect, such a big bed, and so very comfy, Susana was our room maid during our stay, we always returned to a perfect room/bathroom. The bathroom was ideal for us, shower was a godsend for my health issues, it was so easy to step into it, no large sided tub to try to step over, low and very easy to get into. Laundry facilities were ideal, with free detergent etc available from reception. Excellent internet access, free usage of a pc, which was a real asset to us for the use of printing maps for directions etc. The only downside really was that we were not able to ring back home from our room, and this was not made clear in the guest information pack which was in the room, it does need updating so that guests know what is what and how to do what they need to do. Overall an excellent Hotel and i would recommend it to anyone looking for a great place to stay while visiting Waco etc. I would just offer one more tip, if you do need a wake up call, to catch a flight or meeting etc, double check that you will get it, because we did not. And this was not due to Megan or Kayla being responsible, it was someone else on duty. i do hope this will help someone x

Room Tip: The local road (interstate 35) is very close to this hotel, but it did not impact too much on our stay
  • Stayed: April 2014, traveled as a couple
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Thank snugglebunny14414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldWaco, General Manager at Fairfield Inn & Suites by Marriott Waco North, responded to this reviewResponded June 3, 2014

Thank you so much for taking the time to write a review about our hotel! We are pleased to hear that you enjoyed your stay and we are glad to know that there were people at the hotel that stood out to you! As a team, we strive to make everyone's stay as enjoyable as yours. We want you to know that your feedback is appreciated and I will make sure to show the team your comment. We appreciate you choosing our hotel and we hope that you stay with us again soon.

Again, thank you for your feedback!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 10, 2014

We arrived to learn the complete lobby was under construction with saws and screw guns still in use at 5:45 p.m. Disclosure at the time of booking would seem to be the minimum that should have been done.

I wish there was a way to post a video here. It really is pretty unbelievable.

Avoid.

  • Stayed: May 2014, traveled with family
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Thank robm329
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldWaco, General Manager at Fairfield Inn & Suites by Marriott Waco North, responded to this reviewResponded May 13, 2014

I would like to thank you for your feedback on your recent stay at our hotel. Many of our guests are excited about the renovations and update to our hotel to better their stay. We apologize that this was not the case during your stay. We hope that you will give us an opportunity to show off our newly renovated hotel in the near future.

Thank you again for your feedback and we hope to see you soon!

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Reviewed May 6, 2014

I have stayed at Marriots all over Texas. I was welcomed to Waco with smiles and just plain friendliness. Alexandria Castillo and Karli Flecher made me feel at home with thier charm and wit. You have a winning team at the Waco North Fairfield Marriott. Thank you for a great stay. My company will use this hotel every time we come to Waco thanks to your friendly staff. John Rotsch.

  • Stayed: May 2014
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Thank Johnrotsch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldWaco, Manager at Fairfield Inn & Suites by Marriott Waco North, responded to this reviewResponded May 9, 2014

Thank you for taking the time to write a review on your recent stay. We are delighted that your stay with the Fairfield Inn & Suites Waco North was enjoyable.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

- Alexandria Castillo

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Reviewed January 30, 2014

We were very pleased with our room at the Fairfield. The young lady at the check-in desk was very pleasant and friendly. The room was clean and the king bed very comfortable. The bathroom was quite large making it easy for us to get showered and ready to leave the next morning. They had a complete breakfast and a very friendly young lady to assist you. We would recommend this hotel.

Stayed: January 2014, traveled as a couple
Thank Connie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldWaco, Manager at Fairfield Inn & Suites by Marriott Waco North, responded to this reviewResponded February 4, 2014

Thank you for taking the time to write a review. We are happy to hear that you enjoyed your stay at our hotel. We appreciate your feedback as it allows us to know where we are and what improvements need to be made. We will begin our renovations soon, so please come back and take a look!

Thank you for choosing the Fairfield Inn and Suites Waco North and we hope you stay with us again soon!

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Reviewed January 29, 2014

Nice Fairfield. Staff is very friendly and accommodating. Breakfast was delicious and the hostess was friendly and helpful. She did a great job--even had breakfast out early. If you are a light sleeper maybe ask for a higher numbered room. We were in 201 and the road noise from the Interstate bothered me. Maybe a room at the other end of the hotel would be quieter away from the highway.

Room Tip: Ask for a high number room away from the Interstate highway.
  • Stayed: January 2014, traveled as a couple
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Thank KikiHouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldWaco, Manager at Fairfield Inn & Suites by Marriott Waco North, responded to this reviewResponded February 4, 2014

Thank you for taking the time to write a review. We are happy to hear that you enjoyed your stay at our hotel. We appreciate your feedback as it allows us to know where we are and what improvements need to be made. Our breakfast ambassador is a great asset to our team! Her biscuit and gravy are one of the guest favorites!

Thank you for choosing the Fairfield Inn and Suites Waco North and we hope you stay with us again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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