Summary: don’t expect the quality of the rooms to meet the standard of the fantastic pool or the food to meet the high quality of the staff. Nothing caused reason for complaint but felt they could push it a bit further to make it perfect....
Location & pool: Situated about a 15 minute drive from the coast up on the hills, there is a shuttle bus service but I would really recommend a car if you want to get out and about a bit more or just to the supermarket. The views, especially from the pool, are great looking down over Los Christianos and to sea. A lovely large pool and smaller kids pools both warm and plenty of loungers around – it didn’t seem to get busy but we were there before school holidays. Couldn’t fault the pool area at all, top notch. Walking around the only odd thing was green wheelie bins around the accommodation areas; surely a nice bin would be more in keeping with the vibe of the place!
Accommodation: arranged in two rows from the pool. We had a ground floor 2 bed on the block furthest away from the pool, generally it worked for us and no major complaints. My tip would be if you have younger children to go for one of these as it had a completely enclosed terraces allowing kids outside without any worries. Rooms on the pool front were open meaning kids could get out and into the pool – good for older ones, not great for toddlers! However, the second block backed onto the passing road which every hour or so had a fleet of quad bikes thundering up on the hill with tourists on board – a bit annoying. Kitchen did look like it had come from a discount warehouse and wasn’t in keeping with the rest of the accommodation, but fully equipped & functional. As we were shown around the staff member proudly pointed out the location of the ironing board – it would appear its designated home was propped up behind the draws in the bedroom – find a cupboard for it!! The air con unit failed to make a significant contribution versus the noise it made so spent most of our time there turned off, would not like to experience that in the middle of summer. The other issue I had was the technology in the room, just about got a WIFI signal – whilst they only claim to have WIFI by the pool it’s not hard nowadays to provide this as standard, also the twin deck cassette player and CRT portable TV in the bedroom could do with an update. However, overall there wasn’t anything which was missing, significantly unconformable or broken in the room.
Staff & Food: the staff were really good, always friendly and helpful. From greeting to departure had no issues whatsoever. The food side of things however did really disappoint – to be honest the lunchtime menu that was served was more in keeping with an ex-pat British boozer on the sea front. The evening meals were slightly better but really nothing to write home about, however it was handy and they did do take away if you wanted to eat in but just a shame they didn’t get this bit right. Didn’t try their flag ship restaurant which was 5 mins up the road but that did look good and seems to get great reviews.
We had a lovely holiday here – the surrounding area appears to have had significant investment in it and is a great location so some sun later in the year. I would return in the hope they continue to improve and take the resort from very good to great.
- Official Description (provided by the hotel):
- Regency Country Club is an exclusive hotel in Tenerife. The hotel enjoys a privileged location in the south of the island of Tenerife, Canary Islands, in the residential area of Chayofa(Arona). Regency Country Club is only 5 minutes away from Los Cristianos and the renowned Playa de las Vistas beach. ... more less
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- Also Known As:
- Regency Country Club Hotel Chayofa
- Regency Los Cristianos
- Regency Country Hotel
- Regency Country Club Tenerife, Canary Islands