We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
$181
$166
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Savings alert! 17% below average rates

The price you found is 17% lower than this hotel's average rate of $199/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

$156
$114
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$107
$91
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Savings alert! 18% below average rates

The price you found is 18% lower than this hotel's average rate of $111/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

$111
$88
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Savings alert! 13% below average rates

The price you found is 13% lower than this hotel's average rate of $101/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

$231
$223
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$163
Shangri-la.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Savings alert! 13% below average rates

The price you found is 13% lower than this hotel's average rate of $187/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

The Chedi Muscat – a GHM hotel(Muscat)
$498
$260
Priceline
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Savings alert! 13% below average rates

The price you found is 13% lower than this hotel's average rate of $298/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Best Western Premier Muscat(Muscat)(Great Value!)
$63
$24
Priceline
View Deal
  • Free Wifi
  • Free Parking
Savings alert! 31% below average rates

The price you found is 31% lower than this hotel's average rate of $35/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

$487
$257
Shangri-La.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Savings alert! 20% below average rates

The price you found is 20% lower than this hotel's average rate of $320/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Lana Villa(Muscat)
$121
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (2,164)
Filter reviews
2,164 results
Traveler rating
1,499
448
141
47
29
Traveler type
Time of year
LanguageAll languages
More languages
1,499
448
141
47
29
Show reviews that mention
All reviewsbeach pavilionchinese restaurantchina moodlagoon access roomsix sensespresidential suiteinfinity poolmountain viewmain poolbeautiful hotelpalm treesdirect accesstennis courtsmain restaurantcool boxseafoodsun loungers
Filter
Updating list...
1,470 - 1,475 of 2,164 reviews
Reviewed February 10, 2012

Nothing prepared me for how beautiful Muscat is as a city. Low-rise buildings, craggy mountains, forts, ports and sweeping beaches. The Al Bustan is an ideal place to base yourself if you are looking for a bit of luxury while exploring. The rooms are impeccable, with rain showers, heavenly beds and all the amenities you expect from Ritz Carlton. The food is very good and even inspired occasionally - and this is saying quite a lot for a hotel in this area of the world. The staff is attentive and responsive, and handled special requests graciously and promptly. The facilities are world class, and the beach is just beautiful. Highly recommend for a special treat.

  • Stayed: February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank NYTraveler75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2012

ROOMS: impeccable, such comfortable beds. Bathroom products leave something to be desired, though - especially given that this is a Ritz-Carlton.

GROUNDS AND BEACH: magnificent! The grounds are perfectly manicured,pools are exquisite, and the beach is the best one in Muscat - which, it appears, doesn't have such great sand beaches, but rather rocky ones. Try the hammocks, or the double beds with a canopy! The staff are extremely attentive. Loved the lunches at the Pavilion restaurant, sitting outside with your feet in the sand while you eat!
One complaint: the atmosphere can get a little ... contrived. Is it really necessary to have horses on the beach to light 5 little tiki-torches every night? The first time it was charming, but after awhile it felt a bit like the hotel is trying too hard to give an authentic experience, while the whole thing just felt "fake".

FOOD:
- BREAKFAST: nothing to complain about the breakfast buffet. It was a dream.
- CHINESE: the best Chinese I've ever had. Although, once again, the "tea pouring" thing felt contrived. How much is one expected to ooh and aah over a teapot with a very long spout?
- SEAFOOD RESTAURANT: felt empty at dinner, but great location. Had lunch there - go for the crab cakes!
- DINNER BUFFET: the choice was all right. Not anything to write home about. Go for the à la carte menu. Their Indian food was sublime!
- ARABIAN NIGHTS EXPERIENCE: I forget what it was called. The dinner in the tents thing. 3 words: DO NOT BOOK. It was a waste of an evening. Once again, very contrived. Fun for about half an hour. Eating in tents was nice. But the food wasn't very good. Moreover, the waiters didn't give you a minute to eat! They serve you one course, then before you've had a chance to try anything or to ask for seconds of what you did like, they're taking the plates away and serving the next course! What should have been a long, relaxed meal became a race. The servings of each dish was only about a spoonful, so since there was no chance to have seconds of what you liked, we left still hungry! Definitely not worth the price!

LOBBY: fantastic, cavernous. Around X-mas and New Year, there were choirs singing carols, pianists - and an absolutely fantastic harpist that we could have spent all night listening to!

SERVICE: excellent. Ask for it, and it's done. The minibus into town was a fantastic touch as well!

SPA & FITNESS: fantastic array of massages, etc. Fitness room was a little stuffy and smelly at times - but good machines, and fun TV's on them!

In sum, only complaints are: stop making the hotel into a theme park, and fix your Arabian Nights dinner!

Room Tip: Pick the rooms on the higher floors - the view is much better!
  • Stayed: January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank PinkLemons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 8, 2012

We last stayed at the Al Bustan in 1999, when it was managed by InterContinental and very good indeed. After reading comments in other reviews, and knowing that it is now managed by Ritz Carlton (Marriott), I was expecting to be a little disappointed. Far from it!
We spent 8 nights there in February 2012. Our Mountain View room had been well refurbished; was well-appointed with an excellent king-size bed; very efficient air con; great shower over the bath; two wardrobes with plenty of hanging space and several drawers; flat screen satellite TV; and a balcony with table and chairs and great views of the mountains behind the hotel.
Reviewers have said that it is expensive: well, so it is, but what do you expect from a 5-star hotel set in 200 acres of beautifully-manicured gardens; a very big infinity pool and four large lagoon pools; four tennis courts; children's play areas; and a very large, well-maintained sandy beach? The location is stunning - in a lovely, quiet bay surrounded by stark mountains. Expensive, but not outrageously so. There are plenty of good sun-loungers, well spread out and each pair with table and parasol. Guests are provided with a complimentary cool box with two bottles of water and cold towels; the room minibar with soft drinks is complimentary; and we were greeted with a fruit bowl and gifts of stuffed dates and Omani confectionary in the room. Contrary to other comments, you do not have to pay for Internet access. If you choose to use the fast broadband in the room, you will be charged. But there is free wi-fi in the lobby and other public areas.
The breakfast buffet has a very wide choice and can be enjoyed on the terrace, or inside and costs £25 pp. The main restaurant offers a buffet with a different theme each evening: Arabic, Far Eastern, Italian etc. With service charge and sales tax adding 17%, expect to pay £50 plus pp. The food is well-prepared with plenty of variety, however, and can be enjoyed outside under the stars, fanned by ocean breezes with flaming braziers and illuminated fountains. If you prefer to go a la carte, you will have to ask for the menu. A main course costs about one-third of the buffet, the food is good and the portions generous. There is also a Chinese restaurant and the Beach Pavilion, where we enjoyed dinner on the beach. We chose the fixed price, four course menu with a bottle of Australian Sauvignon Blanc. Cost? Two camels!
Lunch can be served at your lounger, but the choice is limited.
The staff everywhere were excellent, attentive and courteous.
In summary, if the hotel was very good in 1999, it is even better now! My only complaint is that the hotel's policy regarding Internet access is not made clear in their Directory of Services. In any case, a hotel of this standard should not charge for Internet use whether in the room or elsewhere.

  • Stayed: February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Mokey4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2012

Enjoyed a 5 night visit over the New Year. Booked a lagoon room facing the garden and ocean. Check in friendly and efficient. Room well appointed with a good size patio going onto a swimming pool. Breakfast excellent food service could be improved. Room service outstanding. Sea food restaurant on beach a real disappointment. Poor service together with a lack of choice on the menu. Standard of fish disappointing when compared to the excellent sea food buffet in the main hotel restaurant. Chinese restaurant better but hardly outstanding. Considering this is a Ritz Carlton establishment there is work to be done especially in the restaurants on service and selection of choice. However the team in the garden cant do enough for the guests. Excellent. Location superb for relaxation.

Room Tip: Lagoon rooms first floor
  • Stayed: January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank StanDee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 1, 2012

Oman is quite simply one of God's oil paintings. Rock desert shimmering in feint pink and greens. The drive from the airport through the perfect streets on perfect roads culminates at the 'ship' roundabout where looms the magnificent hotel. Set in it's own bay the hotel offers rooms and suites which are gorgeous. The top floor is inexcessible as they are often used for State visits. But all else is quiet and beautiful calm. Overlooking either the mountains or the hotels private beach and the glorious arabian gulf. Food is excellent, service wonderful with the ever present Omani grace and hospitality. Muscat is full of interest. The old Souk, parks, diving, desert trips...too much to write a short review on. 3 days seems like forever. A short distance from Dubai do it's easy to do over a weekend. Romantic, graceful perfection.

  • Stayed: October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Cheryl G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews