We choose this hotel because of the good location recommended by others. It was a deent location if you were exploring muscat by car. However, the place is very dirty. The rooms were old and basic with dirt in every corner. The tv did not work but was fixed hours later. We soon found out that the toilet did not fill up itself after we flushed (or it took 8 hours) so we rang reception. After half a day someone did come up but said it just takes time to fill up, we told him we were filling the cistern up from glasses from the sink and the guy just shrugged! We complained again and asked if it couldnt be fixed could we change rooms. Nobody got back to us. Plus no hot water all 3 days. We asked at reception about things to do in muscat and what will be open, however the guy jst shrugged his shoulders (this was actually after we had woken him up from laying on the sofa asleep in reception!) we asked him for a map of the area.None available! Staff not helpful and breakfast basic, we went to a local cafe each morning for ours! This hotel is not interested in its customers and I feel bad for ever giving it my business.
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- Also Known As:
- Beach Hotel Muscat