We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Shuwa Express,”
Review of Shuwa Express

Shuwa Express
Ranked #90 of 404 Restaurants in Muscat
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Lunch, Dinner, Delivery, Reservations, Seating, Takeout, Waitstaff, Wheelchair Accessible
Lahore
Level Contributor
158 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
“Shuwa Express,”
Reviewed May 27, 2014

For me it was one of the best roll up sandwiches that I have ever had. Shuwa is basically meat of all different sorts cooked on very slow heat; cooked in a pot; underground; with coals around it; I suppose :0-) But anyways, yummy; you get to choose on the bread, sauces and the kind of meat that you want in it. Yummmmmmmmmy.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank Mumtaz400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

33 reviews from our community

Visitor rating
    15
    16
    2
    0
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Arabic first
  • English first
  • Any
English first
Muscat, Oman
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Yummy!! The traditional taste comes in a modern dish”
Reviewed May 21, 2014

Very pleased. Absolutely the best traditional stylish burgers anyone could have! Amazing service and good price. I some how call it healthy bcoz it's all grilled :) #1 have to visit in Oman

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Noora23912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Follow up call - IMPRESSED”
Reviewed March 4, 2014

This review is in follow up to my review dated Jan 20th 2014 about service.

The owner himself followed up on my case more than 2 times and rectified the matter with valid explanation and much appreciated. I never had an issue regarding the food concept which I find very interesting and now I can say no issues with the service as well.

Thanks again Shuwa express.

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Faysal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Good food BUT terrible service”
Reviewed January 20, 2014

Interesting food concept, but was treated as a liar. Promised a feedback from Management but none till now.

To whom it may concern,

I would like to comment about the attitude of the person answering the phone, which I am assuming is the manager of the store.

I am a regular customer to Shuwa express (As walk in customer) and decided once to place an order for home delivery, which the gentleman confirmed if the order is below 5 sandwiches a transport charge will be charged at RO 1, fair enough till now.

My issue is that every time I called after the 1st time, I get quoted with a different delivery charge once at RO 1.5 another time at RO 1.2 and the worse came today, I was treated as a liar although indirectly by me confirming the delivery charge paid the 1st time RO 1.

This is a question of principal, you cannot call a customer a liar and you need to drastically improve on customer service and have a constant delivery charge not varying everytime.

Regards,

Faysal SAAB

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Faysal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muscat, Oman
Level Contributor
320 reviews
212 restaurant reviews
common_n_restaurant_reviews_1bd8 157 helpful votes
“Traditional Delecious Shuwa in a Modern concept”
Reviewed October 29, 2013

I admired the idea since I met the founders and we talked about it , I was very pleased to try their sandwiches made with Shuwa in a subway style where you choose the vegetables and the sauces. The quality of the sandwich was very good and the Shuwa spices were done right. I loved the Green Chilli paste they prepare and the Shuwa Express special sauce. I look forward to the Biryani option.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank FIbrahim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Shuwa Express also viewed

Ruwi, Muscat Governorate
Muscat, Muscat Governorate
 
Muscat, Muscat Governorate
 
Muscat, Muscat Governorate
Muscat, Muscat Governorate
 

Been to Shuwa Express? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing