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The Chedi Muscat
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$285
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Reviewed February 23, 2020
Sublime elegance

This is, without doubt, the best hotel I've ever stayed at. Nothing was too much trouble for the staff, who were charming and seemed really to love being of service. The food was gorgeous (and plentiful!). It was an experience neither of us will forget in a long time. From check in to check out - perfect in every conceivable way.

Date of stay: February 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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Ask jcraiggordon about The Chedi Muscat
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GM Chedi Muscat, General Manager at The Chedi Muscat, responded to this reviewResponded February 23, 2020

Dear jcraiggordon,

Thank you so much for leaving us with an excellent review. We are thrilled that you loved your experience with us. The Chedi team will definitely be happy to read your kind compliments. We put guest's experience and satisfaction as our priority and your positive feedback reaffirms the hard work we put in everyday. we always aims to provide the highest quality of service to all our guests and to create with them a memorable Chedi experience. Once again, thank you for sharing your sublime moments and I hope to have the chance of welcoming you back again.

Kind regards,
Morton Johnston

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 21, 2020 via mobile
Fabulous week at The Chedhi

First trip to Oman and The Chedhi. Superb hotel with amazing helpful and pleasant staff. Wide ranging menu offering European, Asian, Arab and Indian cuisine all excellently prepared. Will definitely return and maybe add a couple of nights in the desert too. One minor niggle - not enough room to store clothes in our room selection. A great hotel experience

Date of stay: February 2020
Trip type: Traveled as a couple
Ask Mike C about The Chedi Muscat
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GM Chedi Muscat, General Manager at The Chedi Muscat, responded to this reviewResponded February 22, 2020

Dear Mike C,

Thank you for your fabulous review. It was an absolute pleasure to be a part of your recent stay in Muscat. We are delighted to read that you were impressed by your experience. From the exceptional service to the extensive cuisines offered in the outlets. Thank you for your honest feedback about the room. I would suggest a suite room on your future stay with a bigger space and closet. We look forward to welcoming you back with us and we will be more than happy to assist you on your desert night trip.

Kind regards,
Morton Johnston

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Reviewed February 19, 2020
Outstanding property

We stayed in the resort for 3 nights ; I have nothing to say except that I highly recommend it as it was great ;rooms contained all modern items ;decorations ,designs all are made with a great modern touch but with Oman cultural touch too

Date of stay: December 2019
  • Trip type: Traveled on business
    • Value
    • Rooms
    • Service
Ask benjamen m about The Chedi Muscat
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GM Chedi Muscat, General Manager at The Chedi Muscat, responded to this reviewResponded February 19, 2020

Dear BenZahava,

Thank you so much for leaving us with an outstanding review. I am glad that you enjoyed your stay with us. We take pride pride in giving outstanding service to all our guests and I am overjoyed to receive your compliments and appreciation.
I highly value your recommendations and I look forward to your next visit at The Chedi Muscat.

Kind regards,
Morton Johnston

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Reviewed February 16, 2020
Superb

Beautiful location and amazing resort with excellent pools but also a lovely beach, five star service all the way with attention given to the smallest of details. A number of restaurants serving different cuisine but all excellent, also a lavish breakfast. We stayed in the suite and it was just perfect.

Date of stay: February 2020
    • Sleep Quality
    • Cleanliness
    • Service
Ask H_M_P_888 about The Chedi Muscat
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Chedimuscat, General Manager at The Chedi Muscat, responded to this reviewResponded February 16, 2020

Dear H_M_P_888,

Thank you so much for leaving us with a superb review of your stay at The Chedi Muscat. I am very happy to learn that you enjoyed your experience with us. Indeed, The Chedi Muscat team always aims to provide the highest quality of service to all our guest from exceptional personalized assistance of our dedicated staff to the exceptional facilities offered.We truly put our guests experience and satisfaction as our priority and your review reaffirms the hard work we put in everyday.
Once again, thank you for your positive feedback, the Chedi team will definitely be happy to read your commendations.
It will be an honor to welcome you back again with us.

Kind regards,
Morton Johnston

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Reviewed February 15, 2020 via mobile
Really nice but....

We spent a week in the really nice and comfortable Club Suite.
The location is great, sercice impeccable, room comfortable.
Its not cheap but probably worth ot.
The 2 issues we dis encounter:
The beach pool area has limited benches if there are many guests and most guests leave there benches “reserved” whilst going for lunch, etc.
The staff doesn t feel empowered to deal with it.
Last dinner in the Restaurant was ok, weren t it that my steak( first meat that week) was seriously undercooked which difficult to see in the darkish (nove) environment.

Date of stay: February 2020
Trip type: Traveled as a couple
Ask DutchTravellerUk about The Chedi Muscat
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Chedimuscat, General Manager at The Chedi Muscat, responded to this reviewResponded February 15, 2020

Dear DutchTravellerUK,

Thank you for leaving us a review of your experience at The Chedi Muscat. I am glad that you appreciated our property from its great location to the impeccable service with its nice and comfortable rooms. Thank you for your honest feedback about the few issues.Being known for our great guest service it came as a surprise that the benches are on reserved and we would like to make things right. I will certainly have this check on daily basis.
My sincerest apology on your first dinner experience and by this we can be able to communicate to our culinary team to improve the quality of service. We value your opinion and we highly appreciate for bringing this to our attention.
Once again, thank you for sharing your moments with us and I look forward to your next visit.

Kind regards,
Morton Johnston

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