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677 - 682 of 2,349 reviews
Reviewed January 22, 2020 via mobile

The welcoming stuff and the luxury of the hotel will definitely make me revisit the hotel.
The location of the hotel near by the airport by 20 minutes and near to the best malls in Muscat.
Furthermore the breakfast is very delicious

Date of stay: January 2020
Trip type: Traveled on business
Thank Sara-Alkhelaifi83
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
AnnaMarieDowling, General Manager at InterContinental Muscat, an IHG Hotel, responded to this reviewResponded February 24, 2020

Dear Sara-Alkhelaifi83,

Thank you for taking the time to share your feedback with us.

We are delighted to hear that you had a lovely stay with us during your visit to Oman.

Hospitality is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service.

Your comments has been shared to the team to whom it will serve as a great source of inspiration. We would like to welcome you back here at the InterContinental Muscat.

In the meantime, safe travels.

Kind regards,
Anna-Marie Dowling
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 21, 2020 via mobile

The hotel was extremely good. The staff were helpful and so kind. I was given a room with sea view. The breakfast was so good with a variety of choices. There is also a great cafe in the hotel loopy with good price.

Date of stay: January 2020
Trip type: Traveled with family
Thank Badar1990
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
AnnaMarieDowling, General Manager at InterContinental Muscat, an IHG Hotel, responded to this reviewResponded February 24, 2020

Dear Badar1990,

Thank you for taking the time to share your feedback with us.

We are delighted to hear that you had a lovely stay with us during your visit to Oman.

Hospitality is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service.

Your comments has been shared to the team to whom it will serve as a great source of inspiration. We would like to welcome you back here at the InterContinental Muscat.

In the meantime, safe travels.

Kind regards,
Anna-Marie Dowling
Area General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 21, 2020

The hotel has been renovated. The room that I stayed in had a stunning view of the beach. The staff were extremely polite, responsive and helpful. I will definitely stay here again. The eggs Benedict with two sides is a must have at the coffee shop - Treat.

Date of stay: January 2020
Trip type: Traveled on business
Thank aligodrejpatel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
AnnaMarieDowling, General Manager at InterContinental Muscat, an IHG Hotel, responded to this reviewResponded February 24, 2020

Dear aligodrejpatel,

Thank you for taking the time to share your feedback with us.

We are delighted to hear that you had a lovely stay with us during your visit to Oman.

Hospitality is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service.

Your comments has been shared to the team to whom it will serve as a great source of inspiration. We would like to welcome you back here at the InterContinental Muscat.

In the meantime, safe travels.

Kind regards,
Anna-Marie Dowling
Area General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 19, 2020

My business require that I travel 2-3 times a month, each trip stay for 2-3 nights in a hotel, I can honestly say that the experience with this hotel from the warm welcome of the receptionists, to the cleanliness of the room to the tasty food and desert in the restaurant are unmatched!

Add to this the great location, open & closed swimming pools, all i can say ... this is an experience that I'll always remember!

Room tip: take the sea view room
Date of stay: January 2020
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
Thank Dr_Sherif_Ibrahim
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
AnnaMarieDowling, General Manager at InterContinental Muscat, an IHG Hotel, responded to this reviewResponded February 24, 2020

Dear Dr_Sherif_Ibrahim,

Thank you for taking the time to share your feedback with us.

We are delighted to hear that you had a lovely stay with us during your visit to Oman.

Hospitality is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service.

Your comments has been shared to the team to whom it will serve as a great source of inspiration. We would like to welcome you back here at the InterContinental Muscat.

In the meantime, safe travels.

Kind regards,
Anna-Marie Dowling
Area General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 16, 2020

I am staying here currently . The hotel does not advertise that they are doing a major renovation on the hotel with drilling and banging from 8.30am until 5.30 pm every day . I would not of booked here if I had known . Obviously trying to compete with the W next door , looks very nice . I’d stay there if I was you

Date of stay: January 2020
Trip type: Traveled as a couple
4  Thank casares17
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
IHGService, General Manager at InterContinental Muscat, an IHG Hotel, responded to this reviewResponded January 30, 2020

Hello casares17,

It's great to hear from you.

We are committed to providing luxury travel experiences to our guests and we appreciate that you shared your thoughts about your stay at our property. Particularly concerns you raised about the noise brought about by the renovations happening at the property and the service provided in response to these concerns. We will communicate further with Hotel Management and discuss with them the finer points of your feedback. This will truly help us consistently deliver services that will make your stay memorable and how luxury travel should be.

Again, thank you for sharing your experience with us. I hope you will give us another chance to show you that your unsatisfactory stay was an exception. In addition to this, we have sent you a Private Message for further details. We look forward to hosting you again soon.

Hector P
Case Manager
IHGService

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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