The advantage of this hotel is the location and nice surroundings close to the governmental and embassy area. The garden and pool area is an asset.
Shopping and cafés are just 100m away and a nice place to walk around from morning to evening. However outside the building is a grey, tall ,unpleasant concrete design from the 1970’ties and its very unlike the new beautiful white colored lower buildings typical for this area.
Inside its clear that the hotel has operated for 40 years without renovation and the rooms the same. However maintenance seems to be present but the rooms had a distinct bad smell that sticks to all clothes and bags for a long time after we returned home. For those clothes that are washed often it’s not that important but suits and bags etc needs to be dry cleaned to get that off smell out.
General service level is acceptable keeping in mind this is a 5 star hotel but the concierge service do have a potential for improvement, especially my wife got an unpleasant “introduction” to the way women should not be treated, the concierge letting all men (behind her in the cue) be served first before he sent her away telling her to read a brochure. We arrived directly from Dubai and a 10 days fantastic stay at Hilton Jumeirah and the service we got there are not comparable at all, way above the Interconti Muscat.
Next time in Muscat we will stay at Al Bhustan Palace like we have done earlier…
- Official Description (provided by the hotel):
- InterContinental Muscat is a 15-acre oasis in the heart of the city s premier residential, government and diplomatic quarter. The business and commercial district is close by, as are must-see sights including the Sultan Qaboos Grand Mosque, Bait Al Zubair Museum and Amouage Perfume Factory. For shoppers, the Muttrah Souk is the essence of Muscat. ... more less
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- Also Known As:
- Intercontinental Muscat