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“Not well located”

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Hotel Al Madinah Holiday
Ranked #10 of 27 Muscat B&B and Inns
Paris, France
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Not well located”
Reviewed May 25, 2013

The hotel is clean but very old furniture and it is located in industrial area
the view is very bad
The staff is nice and professional but the hotel is very very far from downtown (20kms)
if you dont have a car it will cost

Room Tip: AC was working but very old furnitures very old
See more room tips
  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 187147Jojojo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRODept, Guest Relations Manager at Hotel Al Madinah Holiday, responded to this review, August 20, 2013
Dear 187147 Jojojo,

Thank you for the review and the comments you shared about our staff. The location of our hotel may not be suitable for leisure seekers, but the value we provide for money is perceived very positively by many of our business travelers. We look forward to having you stay with us again.


Kind Regards,
Guest Relations Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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113 reviews from our community

Traveler rating
    17
    32
    32
    20
    12
See reviews for
12
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48
Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    2.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
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  • Any
English first
Toronto
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed May 23, 2013

Stayed here for a night and did not spend a lot of time in the Hotel. The food was OK but nothing spectacular. The hotel is older but kept up reasonably well,and it has a nice pool area so that is nice for people who want to chill around the pool.

The location is good for a quick turnaround if you need to be close to the airport, and although not a 5 star property - not a bad place to lay your head for the night.

On a very positive note - the staff was quite good.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brando M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRODept, Guest Relations Manager at Hotel Al Madinah Holiday, responded to this review, July 15, 2013
Dear Brando M,

Thank you for posting your comments. We are pleased to know your positive views about our staffs, swimming pool, and location. We look forward to welcoming you in the future once again.

Kind Regards,
Guest Relations Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
beirut
1 review
Reviewed May 9, 2013

we travel to Oman every year, yet this was our first stay at Al Madinah hotel. We were spoilt by the whole staff including the restaurant. Everybody was helpful and friendly, the pool is big and the gym is good. Everything was clean!!! We only slept, had breakfast and often dinner at the hotel, we were really pleased. The bathroom for disabeled is spacious with a shower to walk in-without steps.
Thank you very much,
Bye bye, au revoir, auf Wiedersehn.
Ingrid and George

Room Tip: Ask reception to fullfil your desires.
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ingrid b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRODept, Guest Relations Manager at Hotel Al Madinah Holiday, responded to this review, July 15, 2013
Dear ingrid b,

Thank you for your review and positive feedback. We are delighted indeed that you are happy with our facilities, dining, and service. Your feedback is encouraging as we strive to provide our guests a memorable guest experience. We look forward to welcoming you back in the near future.

Kind Regards,
Guest Relations Department
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 9, 2013

I stayed in this hotel for almost two months continously.It is a decent enough hotel, but not the greates by any stretch of imgination.People in the hotel are really friendly.The hotel has got amenities like Swimming pool, Gym, a tennis court ect, which are all good enough;but as said earlier,not the greatest.The main low point of this hotel is its location.It is located in the middle of an Industrial area, where you get absolutely nothing.So over all, a 6-6.5 out of 10!

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lijo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRODept, Guest Relations Manager at Hotel Al Madinah Holiday, responded to this review, July 15, 2013
Dear Lijo S,

Thank you for taking the time to share a review of your recent stay. Our hotel is located wherein it’s not suited for leisure seekers but more for business
purposes. However, we strive to create a comfortable, relaxed environment by focusing on the elements that matter most to guests. We look forward in
welcoming you back.

Kind Regards,
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kidderminster, England, United Kingdom
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed February 28, 2013

This is our second stay at the Al Madinah. Last year we stayed for 1 month and this year we stayed for just 11 days after touring around other areas of Oman. We also stayed at other hotels in this group including the Sur Beach Hotel and the Ras Al Hadd Hotel....both of which we can also highly recommend.
I must admit I was horrified at first sight of the area surrounding the Al Madinah....it is industrial and there are lorries and heavy plant parked all over. This has no bearing on the gem of a hotel that is the Al Madinah Holiday so please don't be put off.
The hotel itself is spotlessly clean and has good facilities.
The swimming pool is large, clean and usually very quiet so is a pleasure to be in and around. The gym is located near the pool and the staff (Moses and Pasha) are always on hand to offer help in anyway they can and always have a smile for you.
The gym is well equipped and also has a sauna. The toilets and changing rooms, again, are spottlessly clean.
In the room we received complimentary fruit and wine which is a very nice welcome. The beds and pillows are incredibly comfortable and there are a lot of tv channels available.
House keeping is as good as you will get in any good hotel and again the cleaning staff are friendly and efficient.
The bar is small but perfectly equipped and prices are very reasonable for this country. We spent many evenings in there where we chatted to other guests and local people. Drinks are always served with complimentary peanuts.
The duty manager Mr Weymes is the nicest man and this is reflected in all his staff. He will help with anything to make your stay as good as it can be.
I must also mention Mary who works in the retaurant and even remembered our prefered drinks from our stay last year!
So many small touches that make you feel welcome and want to return.
As with many hotels in Oman you will need a car to get around as things are so spread out here and even though this is an industrial area you are not that far away from the many atttractions of Muscat.
The Sultan Qaboos Grand Mosque is only 10 minutes drive away and the airport is about 15 minutes.
Mr Weymes arranged for us to stay in other Holiday Group Hotels as well so we could go to Sur to see where they make the Dhows, and Ras Al Hadd where we went turtle watching.
Last year when my parents came they were provided with a disabled persons room, a wheelchair and a disabled persons parking space.
If I was to have anything negative to say then it would be the lack of free wifi. Booking.com states that there is free wifi in all areas of the hotel when in fact, there is none at all. Wifi is available to buy but is a little pricey. Free wifi would be a huge plus!!
The buffet breakfast offers a good range of hot and cold food, fresh fruit, breads and even bacon! It caters for a variety of tastes and cultures so there is something for everyone! Chefs are there to cook your eggs to order and Sammy is sure to look after you!
Overall, the value for money is excellent and you could easily pay a lot more money to stay in a prettier area of Muscat and not get facilities or staff as good, so please consider this!
All in all I would not hestitate in recommending and returning to the Al Madinah Holiday Hotel.
Thank you to all the staff who made us welcome and added pleasure to our stay.
Mandy and Diane Bonner

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mandy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRODept, Guest Relations Manager at Hotel Al Madinah Holiday, responded to this review, March 30, 2013
Dear Mandy B,

We are truly delighted by your kind words and pleased to learn that our staffs, services, and facilities have made your stay enjoyable, and for recommending our hotel. We take pride in our staff’s service that goes the extra mile to make each guest’s stay pleasurable. Your kind note to our team is well appreciated.
Once again, thank you for staying with us and we look forward to welcome you back!

Kind Regards,
Guest Relations Department
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
75 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed February 26, 2013

Classic & traditional hotel found as a gem to most travelers. Hotel is solid everything you could need from a hotel is offered by the Holiday Inn in Muscat. Everything is average and thats the price point you pay for. Good bed, good bath & helpful staff. Price usually stays around $100USD, and thats good for what they offer, you can always spend $300+ and goto the Shangri-la or Hyatt -but the Holiday Inn is perfect for travelers or businesses on a budget who are looking for the basics to get through their day.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TattooedPassport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRODept, Guest Relations Manager at Hotel Al Madinah Holiday, responded to this review, March 30, 2013
Dear TattooedPassport,

Thank you for sharing your views with us. Hotel Al Madinah Holiday is now under the management of Holiday Hotels and Resorts group, and our goal to continually provide the best guest experience possible still remains. We hope of having the pleasure of serving you again.

Kind Regards,
Guest Relations Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, Massachusetts
Level Contributor
106 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed December 28, 2012

I went to Oman for some official work. I stayed in this hotel for 7 days. They welcomed us well. It is a four star hotel. Frankly speaking there are no nice views from the hotel. But if you're lucky to get a top floor room at the front side of the hotel, you can get a quite a good view of the city. It is particularly nice in the evenings after the city is lit up. The food was ok and the Western food that they provided was also quite enjoyable. There is a bottle of red wine in the room usually. As far as I know, all the rooms in this hotel are no smoking rooms. There are a couple of Asians working in this hotel as well. The staff was very friendly and they were willing to prepare Sri Lankan food for me :) As I was on a quite busy schedule, I did not have the time to enjoy the other amenities of this hotel. The lobby area is quite nice and I've captured a couple of pictures as well. If you're looking for scenic beauty, this might not be the best place to be. However, if you want to stay in the city and if you're on a tight schedule, this is definitely the place to be in.

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrsdanushkajayatunge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRODept, Guest Relations Manager at Hotel Al Madinah Holiday, responded to this review, January 28, 2013
Dear Mrsdanushkajayatunge,

We are glad that you have enjoyed your stay with us and we are waiting for your next visit and stay at Hotel Al Madinah Holiday.

Thank you for choosing Hotel Al Madinah Holiday and contributing with sharing your experience with other travelers.

Kind Regards,
Guest Relations Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Al Madinah Holiday

Property: Hotel Al Madinah Holiday
Address: PO Box 692, PC 130 Azaiba | Ghala, Muscat 60108, Oman
Location: Oman > Muscat Governorate > Muscat
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 27 B&Bs / Inns in Muscat
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Al Madinah Holiday 4*
Number of rooms: 107
Official Description (provided by the hotel):
The Holiday Inn Muscat-Al Madinah, Situated within the capital area of Muscat, Oman. Conveniently located midway in the Industrial Area between Muscat International Airport and the central business district.>Our friendly Can-Do service is not about reacting but anticipating our guest needs, an exclusive Pillow Menu of 5 choices that creates the ideal restful environment, the delicious Holiday Inn breakfast as well as a rewards programme, tailored to suit one person you!Holiday Inn Muscat-Al Madinah has 107 elegantly furnished air-conditioned bedrooms, including 6 business suitesAl Reem Coffee Shop, an extensive range of freshly prepared ingredients that allow you to choose your breakfast, lunch or dinner the way you like itFully licensed bars with live entertainment, ideal place to unwind or socialize in a relaxed ambiance and a friendly door policy with a relaxed dress code The Health Club at Holiday Inn Muscat-Al Madinah offers a wide selection of exercise machines and cardiovascular equipment, qualified personal trainers to make your workout enjoyable. Enjoy our WIFI Internet Access ... more   less 
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Also Known As:
Holiday Inn Muscat
Muscat Holiday Inn

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