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“Nice for a short stay”

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Waves International Hotel
Ranked #35 of 50 Hotels in Muscat
Adelaide, Australia
Level Contributor
419 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 297 helpful votes
“Nice for a short stay”
4 of 5 bubbles Reviewed January 28, 2013

We stayed here one night while on holiday and found it to be a nice hotel though lacking a bit of character. The rooms are quite modern and ours was clean with a big comfortable bed. There was some confusion about whether our booking included breakfast or not (so if you organise through a travel agent and pre-pay then double check before you go) and in the end we found out it DID include breakfast but by then we were already on our way out the door. We used their airport transfer service to the airport and found it to be reasonably priced (for Muscat) and quick. There aren't many restaurants or shops immediately next to the hotel but it's a short walk (5-10 mins) to the main street where there are a few restaurants, a McDonalds and a hypermarket.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank missyb_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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60 reviews from our community

Traveler rating
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    7
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
  • French first
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  • Japanese first
  • Any
English first
Al Ain, United Arab Emirates
Level Contributor
281 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
1 of 5 bubbles Reviewed November 4, 2012

This establishment must be scrapping the bottom of the barrel of hotels and certainly does not deserve the four stars it claims to have. Four star hotels have hair dryers, and nowadays, have irons and boards in all rooms as standard. Not Waves. You have to ask for them. Breakfast, I was told, starts at 06:30. Not it doesn't. It starts when the chef and his staff wake up and get the food into the restaurant. I was told to wait 10 minutes as the flurry of activity ensued when they realized they were late. At 6:50am when I left for an 8:00am appointment - Muscat traffic is horrendous so leaving at the last minute is not an option - the restaurant was still not open. I ate at my destination and brought back the receipt to be deducted from the hotel bill. The room smelled very strongly, though the floor was 'non-smoking'. Perhaps it permeates from the floor below. Or perhaps there is another reason: filth. When I complained about the appalling service, the "Supervisor"(an individual called Daniel) told me that my comments were "my opinion". A picture tells a thousand words, Mr Daniel. Your "team" are clearly not being checked because the level of slime found in the corners of the shower was highly visible. Thank you for providing the dental kit, the brush was used to do a spot of cleaning - the cleaning your staff "team" should be doing. Now we come to room service. Firstly, the number has changed. It is not the one found on the phone, but Mr Daniel's "team" hasn't got around the changing it. I don't know why. There were more individuals hanging around the reception desk looking terminally useless than plants used to hang in the Gardens of Babylon. I had to go down to reception when no fewer than four Room Service staff failed to recognize items of the "best chosen selection" on my menu book. One of the Hangers Around said he would make sure the order was relayed. Twenty minutes later I receive a call from Mr Daniel. It is 10:45pm - not exactly late in this part of the world and "we serve 24/7, sleeplessly waiting to serve you" - but certain dishes are not available. I inform him, when I can get a word in edgeways because he has the annoying habit of talking over his customers to ensure his view is stated but theirs it not heard, I am driving back to the UAE in the early hours of the morning and I want some sleep. Instead I am waiting an interminable time for countless useless staff to get a simple order together. When it arrives, I understand why it took so long. Carrots have been cut into flower shapes and the level of decoration far exceeds the quality of the food. Had I been able to drop one of the shrimps out the window from the 6th floor, it would have bounced. For a hotel in a city on an ocean full of shrimps, this is inexcusable. Things I have not asked for arrive. Parking: only small cars can access the basement parking. Anything larger than a SMART car and you won't get it down there. There is plenty of parking to the front, sides and back of the hotel and it is free. Would I stay here again? Only if I was a complete sucker for punishment. Waves is a very poor quality hotel that ought to be checked out by the health authorities and stripped of its stars. If those Hangers Around with their hands in the pockets were actually doing something, the place might improve. Muscat is full of excellent hotels. This is NOT one of them.

Room Tip: Do what you would in a far cheaper hotel in less salubrious parts of the world - check out the room...
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  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank MasafiOne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Muscat hotels

Dubai, United Arab Emirates
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed October 26, 2012

Stayed for one night on business, and was impressed with the quality of the modern room I stayed in. From the outside the hotel looks older in style, however rooms have been reonvated to new four star standards. Very comfortable bed, excellent shower and bathroom. Good speed WiFi access. The hotel offers a main restaurant, Omani restaurant, and a cafe with sheesha service and outside seating. Only had the chance to try our the main restaurant for breakfast, and this was of standard and quality expected with good variety. The location is very handy, near the airport, and within easy access to many key areas of Muscat. Service was friendly and helpful, the porter ran to get my room key when it was left at reception on checkin, and also staff contacted me the next day to inform I had left my passport at the hotel.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelerSPK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed September 10, 2012

Due to business reasons I have been travelling frequently to Muscat, staying at the Waves Intl.
Since beginning of the year, the service has declined both on arrival and during the stay.
Reception staff is poorly trained in handling a check in and not welcoming or hospitable. Did not greet on arrival, nor wish a good stay.
Breakfast has a very poor selection and is now the main point for not coming back.
Wifi now available in the rooms, very good.
Small cafe on the ground floor is very nice, staff are friendly and efficient.

Room Tip: Ask for non smoking room in advance.
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DucatiDre1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rijeka
Level Contributor
79 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed May 24, 2012

This hotel is friendly , with a very large room . Ideal for visiting Muscat. Nice tea room , decoration of the 60's with best chicha in town.
Only drawback is the breakfast : not suited for europeans, but arabs only, limited bread , hardly any fruits and the coffee is not good ! Need to be corrected.
Wifi worked fine and is free of charge even in the room .
No major complains , but would be advisable to train the receptionnists , they seems to be lost and cannot cope with tourists .....

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JackRijeka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Netherlands
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed April 24, 2012

We enjoyed our stay at the Waves hotel.

The rooms are new and comfortable. Internet is available in the rooms, but I could not connect to the wifi network, I needed a wire (which the hotel provided).

The breakfastbuffet is very good. We didn't have dinner in hotel.
Parking is available free of charge in front of the hotel, but it can be full when you arrive late in the evening because the nearby shops and restaurants are open.

I left one of my shirts in the hotelroom. The staff was very helpfull and sent it to my home adress.

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MaartenVWM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Al Khobar, Saudi Arabia
Level Contributor
121 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 bubbles Reviewed April 23, 2012

Was here on the 16th of April, 2012. Stop over at Muscat for 10 hours on Oman Air. Was put up by the airlines at this hotel. A new building with good rooms, well furnished double rooms, with a large bathroom. Very clean and well maintained. Got to stay here only a few hours, but really enjoyed the stay. Front desk and restuarant staff polite and helpful. A vast selection for lunch (Buffet), both Arabic and European menu to choose from. The Arabic pastries were delightful. Stayed at room 211, facing the next building. If it wasn't for this, everything else about my stay was good.

Room Tip: Book/ask for a room facing the main avenue. If not you will be left seeing the next building from yo...
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  • Stayed April 2012, traveled solo
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jayaprakash S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Waves International Hotel

Property: Waves International Hotel
Address: Dohat Al Adab Street, Al Khuwair | behind Al Zawawi Mosque, Muscat 113, Oman
Location: Oman > Muscat Governorate > Muscat
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Wheelchair access Airport Transportation
Hotel Style:
Ranked #35 of 50 Hotels in Muscat
Price Range (Based on Average Rates): $
Hotel Class:3 star — Waves International Hotel 3*
Number of rooms: 120
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