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“Good Hotel but poor wifi so not ideal for business trips”

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City Seasons Hotel Muscat
Ranked #11 of 50 Hotels in Muscat
Dubai, Dubai, United Arab Emirates
Level Contributor
241 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Good Hotel but poor wifi so not ideal for business trips”
3 of 5 bubbles Reviewed June 2, 2014

The hotel facilities are okay plus the fact that it has a central location between airport and city is good. The hotel has good restaurants and even has TGIFridays restaurant and a supermarket beside it is really convenient. Unfortunately the free wifi available in the hotel is bad on both the 2 occassions I stayed in the hotel which does not make it a ideal hotel for business trips.The reception staff also can be more friendly since they were quite snobbish upon check in compared to the concierge.

  • Stayed May 2014, traveled on business
    • Value
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Helpful?
1 Thank Marvin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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482 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (91)
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English first
Muscat, Oman
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 31, 2014

City seasons Hotel Muscat is located at a very convenient place, close to all sorts of restaurants and other amenities. The staff is very friendly and cooperative. I am staying here for the last six months and never had any complaints.
If you have any plan to visit Muscat, you must try this...you would find it the best value for your money.

  • Stayed April 2014, traveled on business
    • Value
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Helpful?
1 Thank 780khan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ljubljana, Slovenia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 30, 2014

We have been on bussines trip to Muscat for the second time. The hotel is well lodaated and really nice, staff is very friendly and the rooms are (mostly) very spacious. The best thing is the chef (cook), who is the best in whole Oman!!! We enjoyed every meal there!

  • Stayed April 2014, traveled on business
    • Value
    • Location
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Helpful?
2 Thank SPO2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muscat, Oman
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed May 28, 2014

This hotel is very well located in the busiest part of muscat i.e. Al Khuwair. Very nice location , Nice food, Good rooms, Very good Ball room. By staying in this hotel you get an extra advantage that you don't have to go anywhere else for shopping as very good shopping outlets are nearby located. And you have lots of eating options available around.

Room Tip: Good Hotel
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jitender K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
122 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed May 25, 2014

There is not too much of a price difference between the Shangri La and this place, however for a business hotel they need to get their stuff right. They upgraded me from a deluxe room to an apartment, very spacious no doubt. However realised that they don't make the sheets, and clean the apartment on a daily basis. Food portions are generous though if you order in, however choices are limited. Having said that the staff is very courteous, and any problem gets their immediate attention. Will give this place one more chance, and see what it feels like to be in a room than an apartment.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Krishnan Iyer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muscat, Oman
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed May 22, 2014

The hotel staff vacated my room in my absence assuring that all my belonging will be safe. when I returned my expensive camera was missing. I had left my camera in the digital safe locker in the room. Despite two staff from the hotel agreeing that the camera was present when they were shifting my belonging, the hotel management or the staff did not take responsibility and compensate. Instead the hotel is blaming that I forgot where I had kept the camera. After the incident the response from the hotel was pathetic. No body will answer or attend my needs. I had given up hope and had to vacate the hotel with disappointment and move to another hotel.
I definitely not recommend this hotel to anyone. The taps dont work, the drains wont work, clean the room alternate days and if you request to clean the room, the house keeping would agree and then not turn up. In other instance the safe box battery drained out and it had taken them 1 week to change them. Absolutely pathetic service. I dont know who has rated this hotel 4 star its not even worth a single star.

  • Stayed May 2014, traveled solo
    • Value
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    • Service
Helpful?
4 Thank santhosh m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed May 13, 2014

My wife and I visited Muscat with our granddaughter and stayed 2 nights at the City Seasons Hotel. The check in staff were extremely helpful and the formalities quick and efficient. It is more of a business type hotel, but it has a range of leisure facilities and suited our needs very well. We ate in the Lebanese restaurant which was superb, the lamb chops were served on a portable charcoal grill and were excellent, as was the rest of the meal. Breakfast in the main buffet restaurant was very good with an excellent selection of fresh fruit, hot and cold dishes. Accommodation was large clean and very comfortable.

  • Stayed April 2014, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RABedfordshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about City Seasons Hotel Muscat

Property: City Seasons Hotel Muscat
Address: Al Sultan Qaboos Street, Muscat, Oman
Location: Oman > Muscat Governorate > Muscat
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 50 Hotels in Muscat
Price Range (Based on Average Rates): $$
Hotel Class:4 star — City Seasons Hotel Muscat 4*
Number of rooms: 269
Official Description (provided by the hotel):
City Seasons Hotel Muscat redefines the business hotel category in Muscat, combining unparalleled luxury with contemporary elegance and efficiency. Located on Al Sultan Qaboos Street, City Seasons Hotel Muscat is situated in the heart of the City's Diplomatic area and commercial business district and is a growing landmark of the region's corporate achievement. City Seasons Muscat Hotel is situated 15 minutes drive away from Muscat International Airport, and is in the heart of the city ' s thriving business district. As well as being set in amongst the Diplomatic area of Muscat, the hotel has a number of shopping and leisure facilities. City Seasons Muscat offers three diverse restaurants that ensure local diners as well as in-house guests have a choice of options for lunch and dinner. ... more   less 
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