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“Good hotel in a central location of city”

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City Seasons Hotel Muscat
Ranked #11 of 52 Hotels in Muscat
Certificate of Excellence
Muscat, Oman
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Good hotel in a central location of city”
Reviewed May 28, 2014

This hotel is very well located in the busiest part of muscat i.e. Al Khuwair. Very nice location , Nice food, Good rooms, Very good Ball room. By staying in this hotel you get an extra advantage that you don't have to go anywhere else for shopping as very good shopping outlets are nearby located. And you have lots of eating options available around.

Room Tip: Good Hotel
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jitender K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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501 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
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  • English first
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English first
Level Contributor
122 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed May 25, 2014

There is not too much of a price difference between the Shangri La and this place, however for a business hotel they need to get their stuff right. They upgraded me from a deluxe room to an apartment, very spacious no doubt. However realised that they don't make the sheets, and clean the apartment on a daily basis. Food portions are generous though if you order in, however choices are limited. Having said that the staff is very courteous, and any problem gets their immediate attention. Will give this place one more chance, and see what it feels like to be in a room than an apartment.

  • Stayed May 2014, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Krishnan Iyer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muscat, Oman
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 22, 2014

The hotel staff vacated my room in my absence assuring that all my belonging will be safe. when I returned my expensive camera was missing. I had left my camera in the digital safe locker in the room. Despite two staff from the hotel agreeing that the camera was present when they were shifting my belonging, the hotel management or the staff did not take responsibility and compensate. Instead the hotel is blaming that I forgot where I had kept the camera. After the incident the response from the hotel was pathetic. No body will answer or attend my needs. I had given up hope and had to vacate the hotel with disappointment and move to another hotel.
I definitely not recommend this hotel to anyone. The taps dont work, the drains wont work, clean the room alternate days and if you request to clean the room, the house keeping would agree and then not turn up. In other instance the safe box battery drained out and it had taken them 1 week to change them. Absolutely pathetic service. I dont know who has rated this hotel 4 star its not even worth a single star.

  • Stayed May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank santhosh m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 13, 2014

My wife and I visited Muscat with our granddaughter and stayed 2 nights at the City Seasons Hotel. The check in staff were extremely helpful and the formalities quick and efficient. It is more of a business type hotel, but it has a range of leisure facilities and suited our needs very well. We ate in the Lebanese restaurant which was superb, the lamb chops were served on a portable charcoal grill and were excellent, as was the rest of the meal. Breakfast in the main buffet restaurant was very good with an excellent selection of fresh fruit, hot and cold dishes. Accommodation was large clean and very comfortable.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RABedfordshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta
Level Contributor
71 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed May 9, 2014

Even i'm stay only 01 night, but this very good hotel, for business or leisure with your family. room is quite big, typical 04 star hotel in common.. Breakfast have many variety, the staff is very friendly.. they have good location with surrounding with many shop and in front of the hotel they have one Chinese restaurant.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bagus S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicosia, Cyprus
Level Contributor
78 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed May 8, 2014

Having used this hotel on multiple occasions since it first opened 3-4 years ago, my most recent visit was disappointing. Two things in particular created this impression: (1) the breakfast - hardly anything fresh or healthy in sight. Piles and piles of tinned (yes, tinned!) fruit, with barely anything fresh available, and certainly not an Omani banana to be had. I went next door to the supermarket and bought my own. Piles and piles of cakes and biscuits, white bread, greasy cooked food, and disgusting coffee. On top of that, so severely understaffed that the poor waiters could not possible deal with the packed restaurant. (2) The hotel added 2 Omani riyals (about 4 Euros) to my bill for getting me a taxi to the airport. The money is not an issue, but the 'commission' to call me a taxi is totally disgusting. For this reason alone I will not be returning to the hotel

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Peter L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 4, 2014

They have deducted an extra amount from my credit card without i know, and when i contacted them they said they will refund my amount and still nothing came in into my account, its been 2 months and they keep lying that they transferred the amount and when i ask they dont answer and when i requested a payment proof they dont answer.

The worst place ever

  • Stayed February 2014, traveled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mohammed K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about City Seasons Hotel Muscat

Property: City Seasons Hotel Muscat
Address: Al Sultan Qaboos Street, Muscat, Oman
Location: Oman > Muscat Governorate > Muscat
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 52 Hotels in Muscat
Price Range (Based on Average Rates): $
Hotel Class:4 star — City Seasons Hotel Muscat 4*
Number of rooms: 269
Official Description (provided by the hotel):
City Seasons Hotel Muscat redefines the business hotel category in Muscat, combining unparalleled luxury with contemporary elegance and efficiency. Located on Al Sultan Qaboos Street, City Seasons Hotel Muscat is situated in the heart of the City's Diplomatic area and commercial business district and is a growing landmark of the region's corporate achievement. City Seasons Muscat Hotel is situated 15 minutes drive away from Muscat International Airport, and is in the heart of the city ' s thriving business district. As well as being set in amongst the Diplomatic area of Muscat, the hotel has a number of shopping and leisure facilities. City Seasons Muscat offers three diverse restaurants that ensure local diners as well as in-house guests have a choice of options for lunch and dinner. ... more   less 
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