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“Could be a 4 but some niggling issues”

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City Seasons Hotel Muscat
Ranked #14 of 61 Hotels in Muscat
Certificate of Excellence
Reviewed March 22, 2014

I stayed here for 7 days on a business trip but did not get a choice as to accommodation because this is where the organisers had their conference. Not a bad hotel, sort of business 4*, and they upgraded me on arrival to the 6th floor which has some privileges, but I down rated it for some issues.

Positives included iron and ironing board so could press clotes after a long flight, despite the iron being not steam and not very good. Tea and coffee in the room with a small kettle, and there was a medium size supermarket next door where I could get water (the hotel only gives you 2 small bottles a day) and eg snack food. There is a department store above the supermarket and I got a new pair of Reeboks for not too bad a price. Staff were good and friendly, spoke excellent English, seemed to be mostly from the subcontinent as per normal Oman processes.

Excellent breakfast included with the room rate included smoked salmon and lots of fresh fruit plus the usual hot items and eggs to order. Coffee was less than ordinary however, and rated it as just coloured water; and miniscule glasses for the fruit juice was solved by using a coffee mug to get the OJ.

Negatives included unreliable hot water pressure in the morning, the shower ran hot and cold unexpectedly, In this day and age hotels can easily sort their hot water pressures out using pump pressure control.

Killer bed legs with brakes; the little lever sticks out and if you run your toe onto it it cut through the nail.

Sliding cupboard doors that can trap your fingers.

Even though not very old some of the room furniture is looking shabby, eg chips on the side of the coffee tables and general scruffy look to the carpets; or maybe that’s due to just the dowdy dusty yellow colour they choose.

Superthick doona (duvet) which in this climate is a curiosity. However, I stripped that off and just slept with the bed sheets and the air con on 24C. Otherwise you’ll have the a/c on 20 and have a freezing trip to the loo in the morning.

However, not bad and the price was OK with a discount and room upgrade. Recommended but look around, there may be better.

Room Tip: If you et an upgrade you don't get a choice - some road noise but not bad enough to worry too mu...
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  • Stayed: March 2014, traveled on business
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Thank DRMB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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319 - 325 of 538 reviews

Reviewed March 7, 2014

The facade is a bit grim, but the lobby is welcoming like everywhere. Rooms are standard-standard, nothing special. The Lebanese restaurant is OK, but we have had better Lebanese food. Unfortunately the coffeeshop does not serve any food outside at the other side of the hotel at the entrance of a Hypermarket, a good place to see the evening habits of mainly Indian inhabitants. The pool is smallish, the other facilities hardly used, at least not on a Saturday. The bar is really dull in spite of the good attentions of the Philippine waitresses.

  • Stayed: March 2014, traveled as a couple
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Thank PieterdeN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 21, 2014

Hotel is still new with a nice location. Close to Muscat Grand Mall (walking distance). Rooms are spacious and clean. Breakfast is acceptable. Internet is very slow. There's a supermarket in the same complex. Although the architecture is a bit odd, the interior decoration is warm.

Room Tip: Room with a King size bed overlooking the supermarket. There's lots of noise to the main entranc...
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  • Stayed: February 2014, traveled on business
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4  Thank ALAK29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2014

Like other of your contributors - this time round was in the hotel apartments. Extremely spacious - serviced 3 days a week - and, if your company negotiates a good deal - good value with a huge and very tasty breakfast selection. Another improvement - a new chef for the buffet lunch. This is still a pricey option - but enough quality food to keep most people going all day. The service at reception remains at high quality - as is the laundry in the hotel. I think this is a worthy top 4 star alternative to some of the more famous names in the city.

Room Tip: Ask to see your room before taking it
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  • Stayed: February 2014, traveled on business
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Thank deeveedubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 1, 2014

Very nice hotel. Everything is clean and beautiful. The rooms are very comfortables and pleasant. Food is delicious. And the staff that works there is very friendly and attentive, they do their job well, special Mrs. Lisamar Wilson, she will make your stay very pleasant. I´d like come back again! Recomended 100%!!! I

  • Stayed: January 2014, traveled on business
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2  Thank Vilma S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2014

Stayed there for more than a month. It has good spacious apartments with excellent service. Centrally located. Staff is very helpful. rooms are neatly maintained. Wifi is available at all the places. Nice option for breakfast. Recommended for business trips

  • Stayed: February 2013, traveled solo
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3  Thank saxenamohit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2013

Tour Choice Hotel for us for our 1st 2 Omani nights, and really it wasn't too bad. Not a Hotel we would want to spend a weeks holiday at, given it was surrounded by the Ministerial & Embassies. Given it was the local winter, we didn't see the pool as an option...but it was very nice.
We had a MONSTER room...at least 5.5m x 8.5m. Sparsely furnished, but comfy bed and pillows. TV was about 3m away from the bed end. Our view was over the mosque...and we had fresh air. The bathroom was as small as the room was large..I don't get that!! The in bath shower was hot, but water poured out the side of the swivel glass door and went everywhere.
Towels and santitary products were pretty good. The road noise is constant here, as it is set on a slip road next to a major 6 lane highway, where 120ph speeds are considered slow.
The food was very good, and we were nicely treated by a lovely waitperson from the Phillipines.Good choice of foods, fresh and tasty.
Probably more of a Business hotel...but a nice start to Oman.

Room Tip: If road noise bothers you, request a room furthest away.
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  • Stayed: December 2013, traveled as a couple
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1  Thank Gary D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about City Seasons Hotel Muscat

Address: Al Sultan Qaboos Street, Muscat, Oman
Location: Oman > Muscat Governorate > Muscat
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 61 Hotels in Muscat
Price Range: $98 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — City Seasons Hotel Muscat 4*
Number of rooms: 269
Official Description (provided by the hotel):
City Seasons Hotel Muscat redefines the business hotel category in Muscat, combining unparalleled luxury with contemporary elegance and efficiency. Located on Al Sultan Qaboos Street, City Seasons Hotel Muscat is situated in the heart of the City's Diplomatic area and commercial business district and is a growing landmark of the region's corporate achievement. City Seasons Muscat Hotel is situated 15 minutes drive away from Muscat International Airport, and is in the heart of the city ' s thriving business district. As well as being set in amongst the Diplomatic area of Muscat, the hotel has a number of shopping and leisure facilities. City Seasons Muscat offers three diverse restaurants that ensure local diners as well as in-house guests have a choice of options for lunch and dinner. ... more   less 
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