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“A little gem!”

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Park Inn by Radisson Muscat
Ranked #8 of 50 Hotels in Muscat
Muscat, Oman
Level Contributor
166 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
“A little gem!”
4 of 5 bubbles Reviewed November 11, 2013

Went to the Sama Terrazo for a drink at the weekend and what a nice place it is. Rooftop terrace with pool and bar by day and bar and DJ by night. Plenty of seating and good service. If I could make one change it would be to the food menu, it seems it's the same as the pool bar menu during the day, people don't really want club sandwiches in the evening. A better selection of nibbles and finger foods would be an excellent addition, maybe some marinated olives instead of plane old nuts. The manager should pay a visit to Left Bank for foodie ideas. Overall a very nice place with a good view of muscat and now the weather is so perfect in the evening, it's worth a visit.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Mercia2110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIbyRD_Muscat, Rabih Zein ( General Manager ) at Park Inn by Radisson Muscat, responded to this review, November 11, 2013
Thank you for your wonderful feedback about our Sama Terrazza rooftop lounge (service and facilities) and for taking the time to write about your experience.

We appreciate your comments that give us a chance to improve and provide better service.

Please like us on facebook "Park Inn Muscat" to stay informed of our upcoming specials!

We would love to see in our home again in the near future. Please do contact us should you require further assistance in reservations in our restaurants, events, accommodation rooms or meeting rooms. email: gm.mctpd@rezidorparkinn.com

With Best Regards,

Mr. Rabih Zein
General Manager
Park Inn by Radisson Muscat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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548 reviews from our community

Traveler rating
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    97
    16
    7
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • Arabic first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Antwerp, Belgium
Level Contributor
147 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 bubbles Reviewed November 10, 2013

I was in Muscat for business and arrived very late and had to leave early morning, so there was not much time to enjoy the amenaties of the hotel. Staff at check-in was very friendly and guided to the grill restaurant for a late night meal. The room was quite spacious, and together with the bathroom gave a very neat and clean impression. Unfortunately I did not have time to enjoy the breakfast. It looked like a very popular hotel, also for tourists. A lot of languages could be heard in the lobby.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 72Chris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIbyRD_Muscat, Rabih Zein ( General Manager ) at Park Inn by Radisson Muscat, responded to this review, November 11, 2013
Thank you for your GREAT feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We appreciate your comments that give us a chance to improve and provide better service.

Please like us on facebook "Park Inn Muscat" to stay informed of our upcoming specials!

We would love to have you to stay in our home again in the near future. Please do contact us and will look after your reservation. email: gm.mctpd@rezidorparkinn.com

With Best Regards,

Mr. Rabih Zein
General Manager
Park Inn by Radisson Muscat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birkenhead, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed October 20, 2013

The staff were very friendly and helpful, which was much appreciated as I was in a wheelchair. The rooftop pool and bar area is pleasant but finding a sunbed and parasol could be difficult due to limited numbers. There is no garden and the location is not suitable for children to play.

Room Tip: I had a business room which was spacious. I do not know what other rooms are like.
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIbyRD_Muscat, Rabih Zein ( General Manager ) at Park Inn by Radisson Muscat, responded to this review, October 22, 2013
Thank you for your nice feedback about our service and for taking the time to write about your experience. We appreciate your comments that give us a chance to improve and provide better service.

Kindly note that we have another type of room which is the One bedroom suite that has a seating area and 2 bathrooms. Our RBG Restaurant offers table games located in the ground floor and available for rbg guests.

Please like us on facebook "Park Inn Muscat" to stay informed of our upcoming specials!

We would love to have you to stay in our home again in the near future. Please do contact us and will look after your reservation. email: gm.mctpd@rezidorparkinn.com

With Best Regards,

Mr. Rabih Zein
General Manager
Park Inn by Radisson Muscat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
114 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 bubbles Reviewed October 17, 2013

Receptionist during check in wasn't friendly and looked like she just woke up from sleep. Was told that there are additional charges for roll-away bed which was not mentioned during booking. Bel boy grudgingly came to help with luggage so I just told him off. Room was clean. Difficult to find parking due to high occupancy so had to park at a nearby sandy lot. Wanted to print-out documents but had to follow-up with receptionist few times to get it done. She was busy the first time and she said was going to check and call me back but never did. Had to send the file twice because she said didn't received them the first time and when she did do it, she didn't do it properly. During check-out, he was very slow with a customer and not acknowledging other waiting customers. I just asked if I can just drop-off my key and leave and he seemed upset with the question and told me I can go. Definitely not staying at this hotel chain again.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank H_Ahmad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIbyRD_Muscat, Rabih Zein ( General Manager ) at Park Inn by Radisson Muscat, responded to this review, October 19, 2013
Thank you for your feedback and for taking the time to write about your experience. We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service.

To discuss your concern further, please feel free to contact me
email: gm.mctpd@rezidorparkinn.com

Park Inn by Radisson Muscat would love to have you to stay in our home again in the near future.

With Best Regards,

Mr. Rabih Zein
General Manager
Park Inn by Radisson Muscat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
117 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 bubbles Reviewed October 16, 2013

Modern, fresh hotel in middle of Muscat at a decent price for the travelling businessman. Service isnt up there with the other hotels in town but what can you expect at this price. Breakfast is typical of this chain and not worth writing more about. Hotel taxi service is a lottery! Different prices to same places every day!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Derek G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIbyRD_Muscat, Rabih Zein ( General Manager ) at Park Inn by Radisson Muscat, responded to this review, October 18, 2013
Thank you for your feedback and for taking the time to write about your experience.
We appreciate your comments that give us a chance to improve and provide better service.

Park Inn by Radisson Muscat would love to have you to stay in our home again in the near future. Please like us on facebook "Park Inn Muscat" to stay informed of our upcoming specials.

Please do contact us and will look after your reservation.
email: gm.mctpd@rezidorparkinn.com

With Best Regards,

Mr. Rabih Zein
General Manager
Park Inn by Radisson Muscat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuwait City, Kuwait
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed October 9, 2013

It had nice staff a great Breakfast and dinner. The restaurant where you had dinner was called RBG grill but it was such a rip off and I mean in money it cost 35 pounds for a hamburger seriously. There's a spa on the second highest floor and at the top deck there's a great view of Muscat and there's a pool.

Room Tip: Rooms on the first floor are the quietest.
See more room tips
  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pearse H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIbyRD_Muscat, Rabih Zein ( General Manager ) at Park Inn by Radisson Muscat, responded to this review, October 9, 2013
Thank you for your nice feedback about our staff and facilities ; and for taking the time to write about your experience.

We appreciate your comment regarding our RBG restaurant. We regret to hear your dining experience did not meet your expectations. We would like to clarify that the RBG burger cost is around 16 pounds equivalent to 10 OMR/net (local currency) per person. It is made of fresh ingredients and chilled meat; served with chips and coleslaw.

We would love to have you to stay in our home again in the near future. Please do contact us and will look after your reservation. email: gm.mctpd@rezidorparkinn.com

With Best Regards,

Mr. Rabih Zein
General Manager
Park Inn by Radisson Muscat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed October 8, 2013

I stayed in Park Inn thinking that it is managed by Radisson but far away from Radisson service level. First of all reception staffs while check out they didn't treat me as a customer. They have treated me like as if I don't have any other option than staying Park Inn. I recommend Park Inn to train the front line staff for customer handling.

Room Tip: I don't recommend this hotel for anyone would like to stay in Muscat
See more room tips
  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NAVEENA G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIbyRD_Muscat, Rabih Zein ( General Manager ) at Park Inn by Radisson Muscat, responded to this review, October 8, 2013
Thank you for your feedback and for taking the time to write about your experience. We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service.

To discuss your concern further, please feel free to contact me
email: gm.mctpd@rezidorparkinn.com

Park Inn by Radisson Muscat would love to have you to stay in our home again in the near future.

With Best Regards,

Mr. Rabih Zein
General Manager
Park Inn by Radisson Muscat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Inn by Radisson Muscat

Property: Park Inn by Radisson Muscat
Address: Sultan Qaboos Street | PO Box 1635 PC 133, Muscat 133, Oman
Phone Number:
Location: Oman > Muscat Governorate > Muscat
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Muscat
#8 Luxury Hotel in Muscat
Price Range (Based on Average Rates): $
Hotel Class:4 star — Park Inn by Radisson Muscat 4*
Number of rooms: 175
Official Description (provided by the hotel):
Park Inn by Radisson Muscat hotel offers 175 bright and colorful guest rooms including 7 suites & handicapped rooms, rooftop swimming pool, fitness centre, meeting rooms, restaurants, bars and free high speed internet access throughout the hotel. The hotel is positioned near the commercial district and shopping areas, offering corporate and leisure travellers a convenient location. Situated nearby the main highway linking Muscat International Airport to Ruwi, the city's central business district, this hotel also boasts easy access to the Al Ghubra beach, local companies and attractions. Guests at this hotel in Muscat can enjoy a variety of restaurants and bars without leaving the property. * RBG Bar & Grill offers guests a tempting variety of international cuisine, local specialities and signature grill dishes.*The Palm Restaurant serves both international and arabic cuisine in a casual open-kitchen atmosphere. *Sama Terrazza boasts a rooftop bar with a wide selection of beverages, a tapas menu and spectacular views of the city, sea and mountains (closed during summer season ). ... more   less 
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Also Known As:
Park Inn Muscat Hotel Muscat

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