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Park Inn by Radisson Muscat
Ranked #9 of 60 Hotels in Muscat
Reviewed July 3, 2013

I have stayed at this hotel several times. The rooms are good, only the rooms facing the inside foyer receive little no sunlight, so avoid those. The restaurant is above average but nothing special. I have had a major incident at this hotel where I showed up with a confirmed reservation and they informed me that they had no rooms and set me up in a another sub par hotel with no compensation. I was furious to say the least and the front staff where not emphatic, I actually instructed my staff that they are no longer allowed to stay or book into this hotel.

Regardless, I am staying again here because my client is also staying in the hotel, but I am sure I will not come back again unless they drop the price to below 75 RO.

Room Tip: Avoid rooms with windows facing the inner foyer
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  • Stayed: July 2013, traveled on business
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Thank Kinoby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIbyRD_Muscat, Rabih Zein (General Manager) at Park Inn by Radisson Muscat, responded to this reviewResponded July 4, 2013

Thank you for your feedback and for taking the time to write about your experience. Please accept our apologies for the issues that you encountered during your stay.

We appreciate your comments that give us a chance to improve and provide better service.

Park Inn by Radisson Muscat would love to have you to stay in our home again in the near future. Please like us on facebook "Park Inn Muscat" to stay informed of our upcoming specials.

Please do contact us and will look after your reservation.
email: gm.mctpd@rezidorparkinn.com

With Best Regards,

Mr. Rabih Zein
General Manager
Park Inn by Radisson Muscat

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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449 - 455 of 632 reviews

Reviewed July 1, 2013

This is what you would expect of a Radisson. My room was reasonably sized with a decent bathroom, but the hotel facilities are a little limited. During the Summer period the roof top bar and restaurant with the great views over the area are all closed. This just leaves the bar/restaurant on the ground floor which opens at 6pm. Between lunch time and the evening it does not even appear to be possible to get any service at all. The restaurant is rather limited and the smell is not appealing. The cooking takes place in the centre of the room and the smell of frying can be unpleasant. The food is at best average.

In terms of the location it is a bit out of town and close to a large shopping centre and supermarket surrounded by waste land which is about to be built on. If the building work has started it will be important to get rooms away from that area.

So this is a better hotel in the winter with the roof bar and restaurant open than in the summer when facilities are a bit limited.

  • Stayed: June 2013, traveled on business
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Thank London_Flyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIbyRD_Muscat, Rabih Zein (General Manager) at Park Inn by Radisson Muscat, responded to this reviewResponded July 4, 2013

Thank you for your feedback and for taking the time to write about your experience. Please accept our apologies for the issues that you encountered during your stay.

We appreciate your comments that give us a chance to improve and provide better service.

Park Inn by Radisson Muscat would love to have you to stay in our home again in the near future. Please like us on facebook "Park Inn Muscat" to stay informed of our upcoming specials.

Please do contact us and will look after your reservation.
email: gm.mctpd@rezidorparkinn.com

With Best Regards,

Mr. Rabih Zein
General Manager
Park Inn by Radisson Muscat

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 29, 2013

Very good hotel for a business visit. Room has all amenities and is modern and clean. Breakfast has good options and is good. The only minus point is the location which is far away from the city centre. The food in the hotel is expensive and they have a service charge for orders to the room. However, there is muscat grand mall and a hypermarket near the mall. The staff were courteous helpful. I would recommend this hotel for business travellers.

  • Stayed: June 2013, traveled on business
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Thank Jus K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIbyRD_Muscat, Rabih Zein (General Manager) at Park Inn by Radisson Muscat, responded to this reviewResponded July 4, 2013

Thank you for your feedback and for taking the time to write about your experience. Please accept our apologies for the issues that you encountered during your stay.

We appreciate your comments that give us a chance to improve and provide better service.

Park Inn by Radisson Muscat would love to have you to stay in our home again in the near future. Please like us on facebook "Park Inn Muscat" to stay informed of our upcoming specials.

Please do contact us and will look after your reservation.
email: gm.mctpd@rezidorparkinn.com

With Best Regards,

Mr. Rabih Zein
General Manager
Park Inn by Radisson Muscat

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 31, 2013

Because of the close proximity to the most of the important government ministries, embassies etc room rates are high during weekdays. Rooms are clean but small. Restaurant serves good variety of food. Staff is ok; they just do their job like robots. They lack that hospitality culture, one of the basic is politeness, which I feel a problem in most of the Gulf hotels. If you are hiring a taxi just double check the cost. Taxi fares sometimes expensive when you hire one close to hotel.
To me the room rates re artificially high.

Room Tip: Not much of a view since it is surrounded by big buildings and highway
See more room tips
  • Stayed: December 2012, traveled on business
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Thank 885Jan885
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIbyRD_Muscat, Rabih Zein ( General Manager ) at Park Inn by Radisson Muscat, responded to this reviewResponded June 2, 2013

Thank you for your feedback and for taking the time to write about your experience.
We appreciate your comments that give us a chance to improve and provide better service.

Park Inn by Radisson Muscat would love to have you to stay in our home again in the near future. Please like us on facebook "Park Inn Muscat" to stay informed of our upcoming specials.

Please do contact us and will look after your reservation.
email: gm.mctpd@rezidorparkinn.com

With Best Regards,

Mr. Rabih Zein
General Manager
Park Inn by Radisson Muscat

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 25, 2013

I stay here often on business. On my last visit, I stayed for over 10 days.

All the staff are very courteous and polite, naturally they recognise me after so many visits and put in an extra effort to assist.

Everything about this hotel is good and it is a popular business choice as the conference rooms are almost always booked out.

The one serious fault is the food. The room service menu has not changed for three years.
There is virtually no vegetarian selection in any of the restaurants. The snack menu in the bar is all fried. The ground floor RBG does a good steak. Everything else is all fried and unchanged for years. Here too, there is no vegetarian selection.

The Park Inn should seriously endeavour to introduce vegetarian selections and change in its menus, especially for their frequent business guests.

Their breakfast is excellent. The kitchen staff will happily prepare anything to order for breakfast.

Generally, this is a good hotel and I will continue to stay there and do what I usually do - eat out!

  • Stayed: May 2013, traveled on business
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Thank Gita-TA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIbyRD_Muscat, Rabih Zein ( General Manager ) at Park Inn by Radisson Muscat, responded to this reviewResponded May 27, 2013

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay.

We are sorry to hear that you were not satisfied with the Room Service Menu. We are pleased to inform you that we have upgraded and added more varieties (vegetarian) in our Room Service and RBG menus. We attempt to fulfil each of our guest’s requests to the best of our ability. Our team works hard to make sure our guests are comfortable and receive our best service.

Please like us on facebook "Park Inn Muscat" to stay informed of our upcoming specials!

We would love to have you to stay in our home again in the near future. Please do contact us and will look after your reservation. email: gm.mctpd@rezidorparkinn.com

With Best Regards,

Mr. Rabih Zein
General Manager
Park Inn by Radisson Muscat

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 17, 2013

I have stayed at this hotel many times. Always my stays are great. The staff are smiling, helpful and eager to please the customer.

They have given me card membership to get points from the hotel and its linked hotels (Radisson SAS and others).

I appreciate their quick response to the requirements.

Keep it up. This hotel is my One & Only option in muscat during business trips.

  • Stayed: May 2013, traveled on business
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Thank Mujaini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIbyRD_Muscat, Rabih Zein ( General Manager ) at Park Inn by Radisson Muscat, responded to this reviewResponded May 19, 2013

Thank you for your WONDERFUL feedback and for taking the time to write about your experience. We are delighted to read that Park Inn by Radisson Muscat is your preferred hotel.

Please like us on facebook "Park Inn Muscat" to stay informed of our upcoming specials!

We would love to have you to stay in our home again in the near future. Please do contact us and will look after your reservation. email: gm.mctpd@rezidorparkinn.com

With Best Regards,

Mr. Rabih Zein
General Manager
Park Inn by Radisson Muscat

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 14, 2013

Stayed and used function room for training. Arrived from long haul flight on Saturday morning - only room service available until 6pm when grill opens. I was the only one in there at 6pm so went back to my room and ordered room service - it was the same menu anyway!
Catering for breakfast and function room breaks/lunch excellent. Good selection of food and drinks always available. Staff very helpful and attentive. A couple of things to note - skype not allowed in Oman and if you want to go to the souq/Corniche don't leave the hotel at 7pm - it will take you an hour in the traffic! (20 mins without traffic) Hotel near to Muscat Grand Mall (MGM, newly opened) but not much else

  • Stayed: May 2013, traveled on business
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Thank altyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIbyRD_Muscat, Rabih Zein ( General Manager ) at Park Inn by Radisson Muscat, responded to this reviewResponded May 17, 2013

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay.

Please like us on facebook "Park Inn Muscat" to stay informed of our upcoming specials!

We would love to have you to stay in our home again in the near future. Please do contact us and will look after your reservation. email: gm.mctpd@rezidorparkinn.com

With Best Regards,

Mr. Rabih Zein
General Manager
Park Inn by Radisson Muscat

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Inn by Radisson Muscat

Address: Sultan Qaboos Street | PO Box 1635 PC 133, Muscat 133, Oman
Phone Number:
Location: Oman > Muscat Governorate > Muscat
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Muscat
#9 Luxury Hotel in Muscat
Price Range: $101 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Inn by Radisson Muscat 4*
Number of rooms: 175
Official Description (provided by the hotel):
Park Inn by Radisson Muscat hotel offers 175 bright and colorful guest rooms including 7 suites & handicapped rooms, rooftop swimming pool, fitness centre, meeting rooms, restaurants, bars and free high speed internet access throughout the hotel. The hotel is positioned near the commercial district and shopping areas, offering corporate and leisure travellers a convenient location. Situated nearby the main highway linking Muscat International Airport to Ruwi, the city's central business district, this hotel also boasts easy access to the Al Ghubra beach, local companies and attractions. Guests at this hotel in Muscat can enjoy a variety of restaurants and bars without leaving the property. * RBG Bar & Grill offers guests a tempting variety of international cuisine, local specialities and signature grill dishes.*The Palm Restaurant serves both international and arabic cuisine in a casual open-kitchen atmosphere. *Sama Terrazza boasts a rooftop bar with a wide selection of beverages, a tapas menu and spectacular views of the city, sea and mountains (closed during summer season ). ... more   less 
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Also Known As:
Park Inn Muscat Hotel Muscat

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