My wife and I decided to book 10 days at the Chateau because of the rave reviews on the Trip Advisor...we really should have thought twice about this decision. Petra demanded half of the fee before we arrived, and insisted that it had to be paid with Pay Pal. This should have been our first clue.
When we arrived, Petra met us at the door and showed us up to our room. It was absolutely sweltering in the room at 40 degrees Celsius (104 Fahrenheit). We asked if she could turn on the air conditioning...alas, there is none in the chateau. Begrudgingly, she brought us a small oscillating fan that was of little use. After twenty minutes, I had completely sweated through my shirt and knew that the night ahead would be miserable. We asked her to move to another room...and found out that we were actually interfering with her family reunion going on that week.
Petra’s daughter was quite miffed to be asked to change rooms to accommodate a paying guest. It was evident that we were interfering with her family time and she preferred that we stay out of the way. This was most evident when we asked to sit outside on the porch. Petra said, “Oh, I think some of the other guests would like to sit out there instead.” The other guests were her family members.
In addition, Petra’s oldest daughter was in the midst of a man crisis, thus requiring Petra’s undivided attention. Simply put, Petra was not available to ask questions or seek guidance. We were on our on to figure things out both in the house and in the surrounding area.
Before heading out to dinner, we decided to try the “heated” swimming pool. The pool was ice cold and quite dirty. The water was so cloudy you could not see through it and the bottom of the pool was littered with gravel from around the edges of the pool. Needless to say, we were quite disappointed; however, we should not have been surprised as the grass was nearly 100 centimeters (one foot) high on the grounds. Clearly, maintenance was not a priority for this venue.
On the positive side, we thoroughly enjoyed the beautiful surroundings of the chateau and the two dogs that live there. The chateau is in an extremely remote area with little to do, and even fewer places to eat. If you want to visit the Bordeaux wineries, you have to take an expensive ferry across the river (20 minutes on way, 14 Euros each way) or drive an hour and a half to get to the more well-known Bordeaux areas. This is not a place you want to stay if you want to enjoy late night dinners in Bordeaux as the ferry stops running at 9 P.M.
All in all, this was a disaster. We ended up leaving after the second night and moving to a wonderful hotel on the other side of the river. It was the best decision we could have made and it saved our vacation. In the end, Petra refused to reimburse any of the money for the nights that we did not stay in the Chateau. It was an expensive mistake on our part and one that we would not wish on anyone else.
I would never recommend this place to anyone. Stay away. Petra has lots of family issues that will impinge upon your hard earned vacation. And, whatever you do, do not pay for nights in advance.
- Official Description (provided by the hotel):
- A fantastic location on top of the hill with a private park, heated pool and stunning views over the Gironde. There is no better way to stay in a B & B ... more less
- Reservation Options:
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- Also Known As:
- Chateau Bellevue Hotel Plassac
- Chateau Bellevue France/Plassac