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“Excellent food,service etiquette could be improved”

The Coach House Restaurant
Ranked #4 of 12 Restaurants in Godstone
Certificate of Excellence
Cuisines: European
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed February 2, 2014

Six of us celebrated an adult family meal, the restaurant has an upmarket appeal and the staff were very attentive to start, the food was of excellent standard, 3 of us had steaks and each one cooked differently and each one was perfect but as the evening progressed the attention lessened, as the clock struck 10pm we struggled to get the attention of the staff to order more drinks, the bill with the tip was £360 and we left the restaurant having to find our own coats and passing a lobby with a staff member sat at a computer who did not acknowledge us or say thank you or good night, we found this end to a nice evening quite disappointing.

1  Thank Maria O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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99 - 103 of 151 reviews

Reviewed January 13, 2014

Four of us met up here for Sunday lunch. The Sunday menu was varied without being particularly unusual at a reasonable price of £15 for two courses. When we booked we had mentioned that one of the party had a gluten free vegetarian diet that seemed not to phase them at all. It was a pleasant surprise when we were ordering to be told that the chef had prepared overnight a gluten free vegetarian pie that was an alternative option if there was nothing suitable on the menu. As it turned out there were good choices on the a la carte but the pie was chosen and it was a good choice. A gluten free roll, prepared by the restaurant was also offered.

Overall the meal was good without being outstanding but the point of this note is that they made the effort to cater for a specific dietary need and that deserves praise. After lunch coffee was also a leisurely affair with multiple refills offered. A nice touch.

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Thank BiggerAl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2014

Disappointing. Food prepared in bulk. Poor menus choices. Staff hurries diners through the meal to churn the tables.

2  Thank Bushbaby2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 17, 2013

Have eaten here several times and always good. Today's lunch was excellent (mignon of beef). Perfectly cooked, exactly as I'd asked. Waiter was very helpful and the chef even came out to re-check my friend's requirements as she has an intolerance to some foods. Excellent service and perfect timing even though the restaurant was full to capacity.

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Thank Barbara2210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 17, 2013

There were 18 of us for Christmas dinner and the majority of us thought the meal was very poor and the service was even worse. The waiting staff were quite rude and and very miserable. One of our party had a whole duck dinner (which I would add looked and tasted like a poor quality burger) spilt down the back of her dress causing her to sit all night in a dress covered in sticky greasey gravy after the waiter attempted to scrape it off. There was no offer of drycleaning the dress or offer of a courtesy drink or even paying for the meal just a very measely apology. Most of us had been there before but I dont think any of our party will be going back there again.

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1  Thank giraffe5866
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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