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“Friendly service” 3 of 5 bubbles
Review of Premier Inn Wirral (Two Mills) Hotel

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Premier Inn Wirral (Two Mills) Hotel
Ranked #2 of 3 Hotels in Ledsham
Certificate of Excellence
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Friendly service”
3 of 5 bubbles Reviewed May 25, 2013 via mobile

Two night stay, this is a old premier inn, the rooms are large and spacious however a lot of wear and tear could do with a upgrade. It is very noisy especially if you have people above you on the next floor, this is because the floors are very creeky probably because the building is old So good night sleep is NOT guaranteed. The staff are really helpful and friendly. It is a excellent location for zoo and shopping outlet only 15 mins away. Overall good value for money if you can cope with a few hours sleep a night!

  • Stayed May 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kizziekk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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268 reviews from our community

Traveler rating
    156
    80
    22
    5
    5
See reviews for
72
114
6
35
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Any
English first
Level Contributor
154 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 bubbles Reviewed May 19, 2013 via mobile

Fantastic bubbly warm welcome from the front of house staff set the tone for the stay. Very helpful indeed.

I can vouch for what others have said, the floors are thin. We were on the first floor and someone above us the second floor was making a right racket, it sounded like they were stomping on the floor! So do try to get a top floor room

Extremely convenient for the beautiful Inglewood Manor. Between £5 and £8 depending on the time of day by taxi.

  • Stayed May 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Swisheavy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashford
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed April 29, 2013

The rooms here are terribly noisy. We were kept awake at night by loud footsteps above and voices each side of us. We were woken in the morning by more footsteps. If you want friendly staff stay here...if you want to sleep, then stay elsewhere!

  • Stayed April 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Neil B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Wirral (Two Mills) Hotel, responded to this review, May 9, 2013
Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have an enjoyable stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed April 28, 2013

We stayed at the Premier Inn on Saturday 27th April, and were pleased at the size of the room. We stayed in a family room, and the main bed was large and there was a lot of space - enough for our three year old to run about in!

The room looked pretty tired, cracked tiles in the bathroom, towel rail hanging off, shower curtain unsteady, and in need of painting!

The staff were really friendly on arrival, and were lovely to my daughter, The restaurant was nice, and reasonably priced. On the night we went they had an all you can eat chicken buffet which put the buckles on my belt to the test.

Overall a nice stay, but nothing to write home about.

  • Stayed April 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank jclufc90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fleet, United Kingdom
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed March 16, 2013

So I know that Premier Inn isn't a premium hotel brand, but to me Two Mills delivered fantastic value. My daughter and I stayed there while having a day at Chester zoo, and pottery painting. On check-in we were met with a smile and a genuinely happy welcome. Linda gave me all the info I needed and made my 4yr old feel like a princess. We ate in the restaurant which was good value (not expensive, good portions and pretty good food). Linda remembered my daughters name as I was paying the bill for dinner and chatted to her again making her feel special. The room was spacious and clean (we stayed in the family room - 20). There is road noise, but you are warned of this when you book, so if you're a light sleeper then bring you're ear plugs. Breakfast was pretty good, with a generally wide selection of options, but for the price I paid for the room, I thought I got great value for money. Don't go there expecting £200 a night facilities, but do go there and get friendly staff and great value. If anyone from the management team reads this, then please recognise Linda from reception as soon as you can. It was her first night at the hotel, but she made my daughters weekend.

Room Tip: 20 - big family room. Huge king bed, plus 2 singles. Does face the road tho, so expect some noise.
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank nickhills1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
High Wycombe
Level Contributor
247 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
2 of 5 bubbles Reviewed March 7, 2013

We have stayed in numerous Premier Inns but Two Mills was the worst one we have ever stayed in. The rooms were clean and had a wonderful 6ft bed, but the units were so dated, a wardrobe with chest of drawers that had seen better days. A small tv.
Worst of all was the adjoining door to the next room that let noise from the other side through, we could hear every word that they spoke. Not soundproof! As we were on the 2nd floor and there is a 3rd floor, heard occupants of the room above each time they walked across the floor very loudly. Still have old key locks on rooms, no way inside to double lock the doors, like most other Inns have and Premier boast about their security. Even worse was that the fire exit door at the bottom of the staircase was constantly left open, anyone from the carpark could enter day or night. I did mention it to receptionist who said staff were dealing with something outside, but when it was still open later, I was told that customers keep leaving it open. Why is there no notice saying "for fire emergency only" and why do staff not constantly check it and close it. We ourselves must have closed it at least 10 times. Not good.
We did not eat at the Brewers Fayre, so cannot comment.
On our second night at 8pm a note was put under our door to say they had a problem with the bolier and there would be no hot water etc. and staff could arrange a transfer. We were moving on to Chester South East Premier Inn the next day, so we arranged to move there a night earlier. What a difference the Chester Inn made, felt much more safer and modern, so the boiler did us a favour.
Would not recommend "Two Mills" to anyone, until, if and when, it has a refit!!

Stayed March 2013, traveled as a couple
Helpful?
3 Thank Elizabeth526
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Wirral (Two Mills) Hotel, responded to this review, March 8, 2013
Thank you for taking the time to review your stay with us. At Premier Inn it remains our main objective to deliver a high standard of service in all our establishments and we do apologise that on this occasion we failed to achieve this. Please be assured that your feedback is very important as it enables us to improve standards. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fleetwood, United Kingdom
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed March 7, 2013

Selected this Premier Inn as it was well placed for Cheshire Oaks the next day.( Mon 4 March) The Car park was large and was covered / protected by CCTV, a real bonus. When we went to book in we were immediately greeted by a warm smile, kind welcome and a willingness to please. Our booking in was smooth and very professional. Our room was on the top floor to the rear (Rm 22) It was very clean and well maintained. During our stay we were informed of a major gas problem that limited the dinning option to just “Carvery” of which we availed our self’s. The standard of food was very good and was well presented. Once again what could have been a disappointment was rescued by efficient and pleasant staff who performed well under great pressure, they are a credit to the establishment. Later on in the evening we were advised the gas problem may limit the hot water available, and we were offered alternative accommodations, and assisted transfer if we wished, this demonstrated great planning and forward thinking by a young member of staff who made effort effort to assist her customers, and is to be congratulated on her high standards of customer care, and is a real credit to the organisation. Our breakfast was a real treat, fresh quality ingredients, well cooked and presented, served by lovely staff. It really goes to show its the staff that make a stay great. Well done every one

Room Tip: Recoment top floor to the rear
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Its_Dunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Wirral (Two Mills) Hotel

Property: Premier Inn Wirral (Two Mills) Hotel
Address: Parkgate Road | Two Mills, Ledsham CH66 9PD, England
Location: United Kingdom > England > Cheshire > Ledsham
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Ledsham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Wirral (Two Mills) Hotel 3*
Number of rooms: 31
Official Description (provided by the hotel):
An out-of-town spot just 15 minutes from Chester Zoo and Liverpool University's Leahurst Campus ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Wirral (2 Mills)
Premier Inn Wirral (Two Mills) Hotel Ledsham

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