had a short 2 night stay here, with family and grandchildren.
The hotel is excellent, staff are amazing, breakfast overpriced but extremely good, and waiter service. I cannot comment on the evening restaurant as we ate out.
The approach to the hotel is a long wooded drive, giving a wonderful view of excellent gardens and occupying squirrels. Reception staff really care about your stay, and as with all the staff here, seem to really enjoy their work.
Rooms are huge, although we had a family room with a double and two singles.
Housekeeping is excellent, although surprisingly the tile grouting in the bath room (room 225) is full of black mould, at least 1/3 of the wall. (my daughters room, 217, was the same) so it would seem that this is general fault. One that could be easily fixed with a bit of bleach, I would think. it certainly detracts from an otherwise lovely room.
Surprisingly, for a hotel of this calibre, there is no air conditioning in the rooms, resulting in temperatures of 30 degs both in and out.
Beds are extremely comfortable and the outlook of our rooms gave out to a huge garden and lawned area, with croquet being played and other lawn sports.
The Lounge bar opens up onto this area, which is excellent for little children to run around and expend energy when you don't want to.
Housekeeping staff were never too busy to chat and advise on outings and again went the extra mile to accommodate requests.
There is a lovely spa, with a welcoming swimming pool. This was wonderful after an extremely hot day in Chester. Facilities in the pool are better than many public pools, with showers, lockers and incredibly a play pen to put the tiny ones while mums get changed. Why is this the only place I have seen this?, it is a brilliant idea. It was very pleasing to have towels supplied at the pool, along with hairdryers and a drier for swimwear, meaning it was not necessary to have to head back to our rooms soaking wet and scantily clad.
Chester itself is only 10-15 minutes away by car although we used the park and ride, which is a similar distance away, but takes the headache out of finding a parking place.
I can highly recommend this to anybody wanting, peace, quiet, wonderful relaxation.
The best part of our stay? The wonderful staff. This fact alone warrants another visit, If they get air conditioning in the rooms and the grouting cleaned this place would be pretty near perfect.
- Official Description (provided by the hotel):
- Nestling in 27 acres of Cheshire woodland, you wouldn't believe how close Macdonald Craxton Wood Hotel & Spa is to the M53, connecting to the M56 and onto Manchester and the rest of the UK. A beautiful secluded hotel and picture perfect wedding venue combined with outstanding comfort and accessibility. Macdonald Craxton Wood Hotel & Spa blends the best of British tradition with comfort and style to ensure your stay is special. And we're ideally located just a short distance from the attractions of the North West, with the historic city of Chester only ten minutes away. Enjoy cocktails on the terrace before experiencing gourmet dining in the Craxton Wood Grill. Indulge at our Vital Health & Wellbeing Club and Spa - we've just undergone a sensational £1.4million transformation and there's no better place to put your feet up and let our therapists ease away your stresses. ... more less
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- Also Known As:
- Macdonald Craxton Wood Chester
- Hotel Macdonald Craxton Wood