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“Fantastic spa break”

The Spa at Brook Mollington Banastre Hotel
Attraction details
Manchester, United Kingdom
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 23 helpful votes
“Fantastic spa break”
5 of 5 bubbles Reviewed April 28, 2013

Lovely, friendly staff. Treatments fantastic. Food excellent. Jacuzzi, sauna, steam room and pool all great.

Visited April 2013
Helpful?
Thank keegan1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Date | Rating
  • English first
  • German first
  • Any
English first
Essex, United Kingdom
Level Contributor
152 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 124 helpful votes
“Very poor and tatty place”
1 of 5 bubbles Reviewed April 6, 2013

Booked a spa day and was dissapointed from the moment we drove into the car park. It was like a run down travel lodge. There is nothing luxurious about this place.

Taken in to treatment room, no robe or slippers offered. Massage was the worst I've ever had, the bed was uncomfortable and wasn't heated, the towels were old and faded, the blanket on the bed was horrid. The treatment wasn't as long as it should have been and while laying on the bed all I could see was a peeling laminate floor. After the massage I was given a robe? What every other place I have been to does is give you a robe and slippers before your treatments so you can store your clothes and effects in a locker. Here one has to carry all their stuff around.

The choices for lunch were very poor and I felt uncomfortable sitting in an open bar in a robe.(still no slippers)

We didn't use the pool as it was cold and the jacuzzi is right next to the pool and all the kids in the pool so no privacy or peace. We ended up leaving early and feeling very dissapointed.

Helpful?
2 Thank MsVictoria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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