Stayed here last night with a late booking, which we paid to upgrade to a Junior Suite.
Entrance is charming, beautiful old manor house style with a fabulous exterior and setting, quiet and romantic but very handy for Chester (5mins in car) Liverpool (20 mins in car).
Pleasant check in, rather quirky in a side room with a desk, but I like quirky.
Main hall with seating and lovely log fire but lacking some much needed Xmas atmosphere, as was the restaurant area when we looked in, and again at breakfast.....some nice background music is definitely a must, but the breakfast was lovely and freshly plated and not conveyor belt buffet like so many bigger chain hotels.
The room was room 5 Suite, must have been recently refurbished I assumed as it was immaculate. First impressions were excellent for the price we paid for the night, it was excellent. Lovely private dining/lounge with table, chairs and a sofa with a flat screen TV. Bedroom was huge with a fabulous big king bed, and the bathroom superb, big deep bath, open wet room style free fall shower and lovely low level LED lights across the floor, charming.
Only 'missing' things from a 5 star rate for me was silly small things like gentle music to add atmosphere around the hotel......it's Xmas weekend! the 'room 4&5 this way' signs on the doors were in paper (put that down to waiting for them if it has been a recent refit). No dressing table with mirror in the suite so not ideal for a lady.
Poor water pressure in the shower, but hot (despite other reviews)
Only Bad point, I called for room service, took about 3 attempts before I was answered, then I got 'ring u back in 5 minutes I'm busy checking people in' in itself not a problem, but 20 minutes later I got fed up waiting and strolled down to reception with my room service order written on a piece of paper and handed it across. The room service food was excellent so take nothing away from that, the hard bit was excellent but the easy bit (taking my order) is not quite good enough.
Overall, excellent really and I would use again for the price, but if Crabwall Manor upped their game a little more in small simple enough areas the place would be outstanding and would have been full on Xmas weekend, instead of half empty.
Yes we would certainly return.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Priceline, LateRooms, Agoda, Cancelon, TripOnline SA and HotelQuickly so you can book your Crabwall Manor Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Crabwall Manor Chester
- Chester Crabwall Manor
- Crabwall Manor Hotel & Spa Mollington, Cheshire