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“Wonderful Stay - Thank You” 5 of 5 bubbles
Review of Crabwall Manor Hotel & Spa

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Crabwall Manor Hotel & Spa
Ranked #1 of 2 Hotels in Mollington
Certificate of Excellence
Telford, United Kingdom
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Wonderful Stay - Thank You”
5 of 5 bubbles Reviewed November 29, 2013

We stayed in the Wonderful Room 36 - Senior Suite and had a wonderful time. All the Staff are so friendly & helpful from the minute you arrive till the second you depart, I can't wait to return.

The Hotel is the process of a Major Refurbishment with the bedroom having been completed to a very high standard. The food in the Restaurant was faultless as was the Service.

Folks, if you're looking for Style, Quality, Wonderful Service with amazing facilities in and around Chester, mark down Crabwall Manor & Spa on your Short-List as a Serious Contender.

Room Tip: Room 36 is a Senior Suite with Separate Double-Shower Room as well as a Double Bath!!!! It boasts a...
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lisamb38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,125 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (228)
Date | Rating
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English first
Wolverhampton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed November 28, 2013 via mobile

I recently stayed at this hotel with friends. Its a lovely hotel staff were lovely and helpfull. The rooms have recently being decorated to a very high standard and were lovely. We ate at the hotel on our first night and the food was lovely. Breakfast was as you would expect although the staff were very accommodating. One of my friends asked for a chilli omelette and they managed it for her. The spa was closed for refurbishment which was a shame. The hotel was lovely and would stay again. The only negative was that some communal areas such as the restaurant really need a bit of work as they are looking tatty.

Stayed November 2013, traveled with friends
Helpful?
1 Thank Denisestravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochdale, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 26, 2013 via mobile

My wife and I went to crabwall on the 24th November for a night and were very impressed

Amazing building with picturesque surroundings , the rooms were nicely furnished very clean and very spacious

Staff were very friendly and welcoming and food very nice don't have a bad word to say about the place definitely going to visit again

Stayed November 2013, traveled as a couple
Helpful?
1 Thank chris a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kidderminster, United Kingdom
Level Contributor
101 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed November 23, 2013

The hotel is situated a short distance out of Chester taking about 5 minutes to drive into town from the hotel.

Situated in large grounds the hotel has a spacious car park.

The receptionist at our arrival was very professional and friendly, and I must also say that she was very patient with some guests who were checking in a few minutes ahead of our arrival.

Our room had recently been part of a refurbishment which was an ongoing project. The furnishings in the room were modern, fresh, and of a high standard. The size of both the bedroom and bathroom was very good, and everything was spotlessly clean, with plenty of soft towels and complimentary shower gel, shampoo etc. The only thing missing was soap in the dispenser which was remedied with replacement when we asked.

We made use of the dining room for our evening meal which was of a high restaurant standard, with reasonable prices. Service was excellent.

We had read previous reviews of the hotel mentioning that room temperature was cool and the temperature of the shower water also cool. This was not a problem in our case and all that was needed was to increase the radiator setting, and in the case of the shower water to run the water using the tap to allow the water to heat up and then turn it to the shower setting.

The breakfasts were of a good standard with plenty of choice, and again with excellent service.

At the time of our stay the spa was undergoing a refurbish. The staff were all very helpful and seemed happy in their work.

We had a very enjoyable stay and would definitely stay in the future.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Pamela H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darlington, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed November 11, 2013

Booked break mid week break Monday - Friday. Arrived early and used leisure facilities. Sauna was cold. Room had been refurbished and was very clean, with massive bathroom, on ground floor but near leisure complex. Breakfast was excellent,'Full Monty' cooked to order which was very nice. Staff very helpful. Pity the rest of the hotel was not finished regarding the refurbishment, but this was reflected in our excellent rates. Took advise from staff and used nearest park and ride for Chester which was great. Weather was brilliant so all in all had a lovely time visiting this lovely historic city. Hotel was easy to find.

Room Tip: Informed when we booked that all rooms have now been refurnished to a high standard.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Pauline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis M, General Manager at Crabwall Manor Hotel & Spa, responded to this review, November 27, 2013
Dear Pauline;
Thank you for taking the time to write this review.
I am pleased to see that you enjoyed your time. I also would like to apologise for the inconvenience caused by the Jacuzzi.
This issue has now been resolved. I am also delighted to inform you that our spa full refurbishment is now completed.
I hope to welcome you back very soon.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stafford, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 10, 2013

My partner and I booked Crabwall manor for a 2 day break in October & We were not disappointed! The grounds were lovely & a nice walk. It met my high standards of cleanliness, The room was spacious and the decor was beautiful , Comfy bed , large bath, clean shower & even the television was a fair size with lots of channels.This hotel is perfect for a get away & chester is not far away but we didn't feel the need to leave the hotel at all , The facilities are all spotless and modern. We really enjoyed the pool and Jacuzzi and even tried the steam room. Unfortunately during our stay the sauna was broken but we didn't mind. The overall atmosphere of this place was relaxing and the staff were very friendly and helpful. We enjoyed a few drinks in the bar of an evening, The prices are a little high but this was to be expected.The hotel also provides 24hr room service and reception.We did not want to leave and we definately will return soon!

Room Tip: Room 26 is very spacious and modern!
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Suzii-Baconstri... A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis M, General Manager at Crabwall Manor Hotel & Spa, responded to this review, November 27, 2013
Dear Suzzii;

Well what can I say but thank you.
I am delighted to see that you enjoyed your time with us.
I am also please to let you know that not only is the Jacuzzi issue resolved the sap refurbishment is now fully completed.
Looking forward welcoming you back soon.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coventry, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed November 1, 2013 via mobile

Stayed here for one evening with my girlfriend at the end of October during the week for a visit to Chester. Only paid £50 through trivago so didnt expect too much but we were taken aback with the value for money that this hotel provided!

The hotel is a few miles from Chester but can be reached by a park and ride service that the hotel staff can guide you to. The building itself is very impressive and grand in size with a restaurant, couple of bars, a spa and lovely lounge areas.

We were very warmly welcomed and briefed about the hotel by the receptionist, but all staff were very helpful and more than accommodating during our stay.

Our room (47) was very spacious with a lovely bed and all the amenities you would require including hairdryers, iron and tv. The bathroom, again very large, was beautiful and had clearly been recently refurbished. We agreed that this was probably the best room we have ever stayed in.

We took advantage of the hotels spa facilities which were extremely well equipped and very smart with a steam room, sauna, pool and jacuzzi. The staff will even provide you with a towel and key for a locker.

We also opted to eat dinner at the hotel too in the evening which proved to be an inspired decision. Although it didn't come cheap, the quality of the food definitely reflected the price and we really enjoyed our meal. Breakfast the next morning was also fantastic.

Although we paid a discounted rate for the night we stayed here, we wouldn't have minded paying much more as the facilities, staff and quality at this hotel would most definitely warrant it. Would absolutely reccommend to anyone.

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 7Rosco7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis M, General Manager at Crabwall Manor Hotel & Spa, responded to this review, November 27, 2013
Dear 7Rosco7;

Thank you for taking the time to write this review.
Feedback is a vital part of our business and as such is always taken very seriously.
I would like to take this opportunity to thank you for your kind words and positive review.
I am please that you enjoyed your time.
Our spa has been fully refurbished and hopefully by your next visit you will enjoy it even more.
Very much looking forward welcoming you back soon.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crabwall Manor Hotel & Spa

Property: Crabwall Manor Hotel & Spa
Address: Parkgate Road, Mollington, Chester CH1 6NE, England
Location: United Kingdom > England > Cheshire > Chester > Mollington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Mollington
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crabwall Manor Hotel & Spa 4*
Number of rooms: 48
Reservation Options:
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Also Known As:
Crabwall Manor Chester
Chester Crabwall Manor
Crabwall Manor Hotel & Spa Mollington, Cheshire

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