- Free Wifi
Firstly, if you are travelling on business and have meetings in the La Defense area this location is perfect, you'll be 5 or 10 minutes away from your meetings.
The hotel itself is clean and modern and the rooms are of a good standard. Sound proofing is very good, so you'll get a decent nights sleep.
Where this hotel falls down massively is service. The restaurant staff are in dire need of training. When I stayed there the restaurant was half full. 20 minutes after placing a drinks order I had to chase for them, only to be told they don't have an order - must have been a ghost writing them on his pad then!
The food took an age to arrive, and again I had to chase it up. Wish I hadn't bothered as it was lukeward (guessing it was sitting on the pass for sometime!) and flavourless. The menu itself is not extensive, so you would expect that what food that was on offer would be of a high standard, sadly it isn't!
Breakfast buffet was ok. But it would be as you can serve yourself!!
Won't stay at this hotel again based on very poor service and very, very average food.
Thank you very much for taking the time to share your stay at Novotel Paris la Défense on this review .I very much appreciate your positive comments regarding our location and our good standard of our room .
I noted your bad experience at our restaurant and please allow me to say how I am sorry that these issues affected your satisfaction during your stay
Please be assured that I will do my almost to provide an appropriate follow up your comment
I do hope that despite these issues , we will be able to welcome you again at Novotel Paris la Défense
The General Manager
We stopped over in Paris for a night on our way to Disneyland. Very friendly staff, clean, good location and good breakfast. We got the metro to the tower and also did a boat trip on the river. There is a large shopping centre, one metro stop or a short walk from the hotel. I's stay again.
Thank you very much for taking time to share posivite comment regarding your stay at Novotel Paris la Défense
We are really glad you enjoyed your short stay with yours kids
We looking forward to welcoming you again very soon at Novotel Paris la Défense