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“Good for Business - but not more !”

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Pullman Paris La Defense
Ranked #4 of 41 Hotels in La Defense
Certificate of Excellence
GreenLeadersSilver level
Mainz, Germany
Level Contributor
40 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Good for Business - but not more !”
3 of 5 bubbles Reviewed April 11, 2013

Hotel is in the area of La Defense in Paris, 40 minutes driving time from the Airport.
A typical Pullman Hotel BUT how all the other people said: not more.
Many rooms are to the street side, so it is loud in the morning when the traffic starts.
The prices for the rooms are high. When you see my room picture you can see the two small beds - terrible.
I was short there for business, so I was happy with a Starbucks store 5 minutes walk from the hotel and with the mall. Hotel is nothing for a private stay in Paris !!!
Also there is a McDonalds around the corner for some fast-food.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MichaelMiles30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanLaDefense, Directeur général at Pullman Paris La Defense, responded to this review, April 15, 2013
Thank you for choosing to stay with us at Pullman Paris La Défense for your recent business trip and for taking the time to share your experience with us.

Our aim is to offer you more comfort and relaxation during your stay, but also technology. Therefore, the rooms, the lobby and the restaurant Quinte&Sens have been completely renovated.
Our different rooms - from the Classic (24m²) to the Presidential Suite (100m²) - also offer great comfort with their Pullman bed. I have noted that you stayed in one of our twin bedded rooms.

Regarding the location of our hotel, you have well pointed out that it lies at the heart of La Défense. However, the proximity with Paris – only 7 minutes by train or metro to the Champs-Elysées – allows us to meet the needs of tourists. In addition, the shopping center “Les 4 Temps” is one of the largest in Europe, offering shops, restaurants and a cinema.

Kind regards,

Frédéric Clément
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,389 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
Level Contributor
3 reviews
5 of 5 bubbles Reviewed April 4, 2013 via mobile

I have stayed here only twice. The second time, they remembered my preferences and even upgraded me to a suite.

The bar and restaurant are excellent for a hotel.

The staff are all helpful and speak English (willingly).

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JoshiSJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelPullman, Directeur général at Pullman Paris La Defense, responded to this review, April 4, 2013
Thank you very much for sharing your experience in our hotel. We are delighted to hear that you appreciated being upgraded to a Suite.
We will share your feedback with our team.

We hope to welcome you back in the near furture.

Kind regards,

Frédéric Clément
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frydek-Mistek, Czech Republic
Level Contributor
134 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 bubbles Reviewed March 28, 2013

This hotel has be chosen by our French management for stay of our convention meeting. I arrived a little bit earlier to visit Paris so I spent three nights here. I have to say the hotel is excellent. I liked my room with comfortable bed, and clean bathroom. The heating was functional, there was a table and arm chair.
+ very comfortable room, tasty breafast and dinner in the restaurant, helpful staff (I got a map of the center and metro station in the reception), variety of TV and cinema programmes (one Czech programme would be a present°°)
-- slow internet connection, quite expensive accomodation
We had a meeting in CNIT so it was very easy to get there, only couple of minutes of walk.
The only thing I didn´t like was an area I think Defense is not the best place to stay.
But this not problem of hotel.
All in all I liked this hotel and I recommend for a visit.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DoctorCube
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanLaDefense, Directeur général at Pullman Paris La Defense, responded to this review, April 1, 2013
Thank you very much for sharing your experience in our hotel for your convention at the CNIT! It is always nice to know that you had a nice stay and that our staff can make such a connection with our guests, and are often the reason they return time and time again.
We hope to welcome you back in the near furture.

Kind regards,

Frédéric Clément
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hong kong
Level Contributor
74 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 bubbles Reviewed March 23, 2013

The Pullman is right up the far end of La Defense, just behind the Grande Arche. This purely businesslike location is matched by the style of the hotel: a brand new tower, and its internal decoration: streamlined, decidedly mid-range and unglamorous.

The rooms are tiny, modern, well equipped while not luxurious. Comfortable beds, sensible wardrobes, good heating, functional but bland bathrooms. My room's window was facing the wall of a neighbouring office tower, enticing me to keep the curtains closed all the time. Decent wifi access is available for free throughout the hotel. Same drab atmosphere in the underground gym. The quality offering did in my opinion not justify the relatively high charge of E250 per night (corporate rate).

What I found to stand out was the level of service, consistently in a class above that of the hardware. I arrived early in the morning; after a very fast check-in had to wait in the lounge, where the waitress not only delivered an excellent breakfast but also went out of her way to regularly check if my room was ready. My luggage was handled smoothly, check-out was quick and easy, and transportation arranged effortlessly. Excellent service too for dinner at the restaurant. Pleasant small details extended to the wake-up call music. One seldom experiences the same thoughtfulness, even in higher range properties: this one appears to be very well managed.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vwhk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanLaDefense, Directeur général at Pullman Paris La Defense, responded to this review, March 24, 2013
Thank you for choosing to stay with us at Pullman Paris La Défense on your recent visit to the city and for taking the time to share your experience with us. We are delighted to know that you had a wonderful stay with us en enjoyed the service.

At Pullman, we strive to provide superior levels of service to all guests; therefore your feedback is very important to us and we thank you again for providing it.

We look forward to welcoming you back soon and hope that your next visit with us will be as pleasing as the previous one.

Kind regards,
Frédéric Clément
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 12, 2013

we have just returned from a school trip to Paris and we stayed in the wonderful Pullman La Defense. there were 102 people on the trip including 90 teenagers. Like all teenagers, our girls can be a bit loud but the staff were wonderful and so helpful to us. Nothing was too much trouble. The rooms were a joy with great bedding and the best rainfall showers and a big bathtub. There is also free wifi and a business centre. The breakfast was really good and plentiful. They had hot food including bacon, sausages and eggs and really nice pastries. i can highly reccomend this hotel and the metro is minutes away.There is also an amazing shopping mall near by with lots of reasonable places to eat. I will certainly stay there when i return with family.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rcdcoleman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanLaDefense, Directeur général at Pullman Paris La Defense, responded to this review, March 13, 2013
Dear rcdcoleman,

Thank your very much for your comments and compliments on the different service in our hotel.

We truly hope to have the pleasure to welcome you soon.

Best regards,

Frédéric Clément
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thiruvananthapuram (Trivandrum), India
Level Contributor
59 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed March 6, 2013

Stayed for 3 nights for attending ATTD diabetes technology conference at the nearby C Nit. Very conveniently located, with hardly 10 mts walk. Took more than 2 hours to reach the hotel from CDG airport due to heavy traffic. For the taxi driver the hotel is 'far away from Paris'. My wife and myself thrilled at the free wifi internet both upload and download speeds above 10MBPS. Travel to city and sight seeing easy by the trains; nearby the C Nit, only a walking distance.
The toilet was clean. However there were no curtains at the shower. The glass door was also not closing completely with water spilling all over the toilet. The restaurant was just average. Staff were nice, friendly and trying their best to converse in English.

Room Tip: It's far away from the city.
See more room tips
  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jothydev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanLaDefense, Directeur général at Pullman Paris La Defense, responded to this review, March 12, 2013
Dear Jothydev,

We very much appreciate your comments regarding your stay at the Pullman Paris La Défense.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

We have now complimentary high speed Internet access avaible in the whole hotel.
I have well noted your comments regarding the bathroom. Part of the full refurbishment of the hotel we implemented italian style showers with a large glass door.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Kind Regards,

Frédéric Clément
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pullman Paris La Defense

Property: Pullman Paris La Defense
Address: 11 Avenue de l'Arche Courbevoie (Paris la Defense), 92081, La Defense, France
Phone Number:
Location: France > Ile-de-France > Hauts-de-Seine > La Defense
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in La Defense
#4 Luxury Hotel in La Defense
#6 Business Hotel in La Defense
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Paris La Defense 5*
Number of rooms: 382
Official Description (provided by the hotel):
In the heart of the La Defense business district, opposite the CNIT (Center for New Industries and Technologies) and 10 minutes from the Champs-Elysees, the fully renovated Pullman Paris La Defense is intimate, pure and bright. This upscale hotel offers stylish and spacious rooms, a fitness center, Le Quinte&Sens restaurant with an open kitchen, bar, free WIFI with fiber optic and a private car park. The meeting spaces offer optimum facilities to ensure the success of your seminars and events. ... more   less 
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Also Known As:
Pullman Paris La Defense Hotel La Defense
Accor Paris La Defense

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