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“Suitable business accommodation if working in/around La Defense”

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Renaissance Paris La Defense Hotel
Ranked #8 of 41 Hotels in La Defense
Melbourne
Level 6 Contributor
162 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
“Suitable business accommodation if working in/around La Defense”
Reviewed July 4, 2014

Pros: The rooms which are clean, tidy and comfortable are large by Paris standards.
The hotel operates a busy lounge bar offering a good value happy hour from about 5-7pm Mon-Fri. Overall the hotel staff are friendly and helpful.
A large shopping centre - including Sephora, DIM, GAP plus a big supermarket - is an easy five minute walk away. A further two minutes and you are at the Metro station.


Cons: The hotel is located in the business district, so very busy by day and very quiet by night even more so over the weekend. If travelling alone I would not recommend walking back to the hotel from the metro late at night ~ it's a bit off-putting.
There are very limited choices for dining out at night in/around La Defense.
The hotel charges for internet access which just should not happen these days - other hotels do it
too and it is a total rip off.
Checking out is a very slow process (reception is often understaffed) so ensure you allow enough time.

Summary:
If you have business in/around La Defense - then this hotel is a good practical choice.
However when visiting Paris for pleasure I prefer to stay in different area closer to the heart of Paris where there are more things to do and see and a far greater choice of dining out options.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sue M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ali N, Front Office Manager at Renaissance Paris La Defense Hotel, responded to this review, July 7, 2014
Dear Guest,

We than you for your feedback on your stay at The Renaissance Paris La Défense.

We sincerely hope you enjoyed your stay with us, and we thank you for your nice comments about the rooms, the bar, and the location. We also noticed your constructive feedback, and we would like to inform you that we tke them into consideration, and we do apologize for any inconvenience you may have experienced.

I remain at your disposal whenever my assistance should be required

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
  • Location
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  • Value
  • Cleanliness
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Farnham, United Kingdom
Level 6 Contributor
100 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed July 4, 2014

The hotel is a reasonable business hotel in La Defense. The rooms are a good size. They are looking a little tired and the mini bar is very basic i.e. water, beer and 2 soft drinks only. The location of this hotel if you have business in La Defense is perfect. The price per night is OK.
I had a buffet breakfast which was good. I also at in the brassiere, good but expensive for lunch.
If you hire a room for meetings becareful of Expensive AV charges.

  • Stayed July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ali N, Front Office Manager at Renaissance Paris La Defense Hotel, responded to this review, July 7, 2014
Dear Guest,

Thank you very much for taking the time to leave your feedback about your stay with us.

We are very happy to see that you enjoyed the hotel location and services, we also noticed your comments about the minibar and the rooms, your comments are very valuable to us and allow us to improve our quality of service.

The entire team is looking forward to welcoming you again soon

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego
Level 4 Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed June 28, 2014 via mobile

This review is a little hard for me to write as I have stayed at this hotel for many years as it's been our preferred hotel in Paris. We have always enjoyed staying here as it's convenient to everything in Paris via the metro which is very close to the hotel. The rooms have always been nice and reasonably priced. But over the last couple of years the rooms have become a little rundown and showing signs of needing refurbishment. On my recent stay the ceiling tiles in the bathroom were hanging loose and ready to fall, the sink drain stoppers wouldn't work when you wanted. The carpets are worn. Being a Marriott Lifetime Platinum member we receive concierge level service and I was one the concierge level. If the quality of the room on this level is in disrepair I would wonder what it would be like on the lower levels. The Executive Lounge here has also continued the decline in both service and quality. The service by the staff has become very poor. During breakfast the staff members wouldn't clean off a table when someone would leave so there we would need to clear the tables our self to have a place to eat. The breakfast food in the Executive lounge also has been declining in selection and quality. Powdered scrambled eggs in the Executive lounge? Very limited selections of fruit, cereals but no milk available. Now being a Platinum member I didn't pay for this, but, if I had paid for Concierge Level service and received this food I would be upset. They really need to upgrade the level for this lounge. Try visiting some other Marriott Executive lounges to compare this one to. Overall this has been my go to hotel in Paris for many years but unfortunately I might need to look at some other options here.

Stayed June 2014, traveled on business
Helpful?
2 Thank Globalexpress
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ali N, Front Office Manager at Renaissance Paris La Defense Hotel, responded to this review, July 2, 2014
Dear Madam, Dear Sir,

Thank you for your valuable feedback about your stay, we are very proud to have such a loyal guest like you, we are pleased to read your nice comments about the rooms and the location.

Please be assured that your comments are noticed, your concerns are also addressed, and actions are taken accordingly. We do apologize for any inconvenience you did encounter during your stay.
We sincerely hope that this will not deter you from staying with us again in the future.

Please feel free to contact me whenever my assistance is required.

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wollongong
Level 6 Contributor
161 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed June 21, 2014 via mobile

Location is 6.km from the city centre with views over the Business district. Gare du Nord to hotel by Metro takes 40 min. You are only 3 min walk from distant views of the Arch de triumph. The building is triangular with a central Lift lobby. There are fours very fast lifts that have room key secure access. The food & drink services are very expensive compared to regional hotels. Rooms are large, quiet and plush. In room coffee & tea is supplied but very basic. The room was very comfortable with a king size bed. Air conditioning was quitet & one window could be partially opened. Shower over the deep bath would be a problem for people who are unsteady or with balance issues. Room has a safe plus Deposit boxes available from reception. Free, fast Wi-Fi inc in lobby, BUT €19.90 fee per day fee for room access. Breakfast menu had an acceptable range of typical cold selections. Hot food was powdered scrambled egg, sausage & bacon. No Espresso coffee! Service on two days was poor with staff having to be asked to replenish items and provide cereal bowls, spoons etc, serving table was wobbly causing spillages of juices. 4 Star hotel, no bread toaster!

Stayed June 2014, traveled as a couple
Helpful?
1 Thank RetireeBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thibaut p, Front Office Manager at Renaissance Paris La Defense Hotel, responded to this review, June 24, 2014
Dear Sir,

Many thanks for your feedback. I’m glad to hear that you appreciated the location, the comfort of our rooms and their equipment.

However, I also understand that the service you received at breakfast did not meet your expectations. Please accept my personal apologies for the inconvenience you faced.
We constantly strive to achieve only the highest level of quality and service and I truly regret that we fell short on our goals.

I hope this regrettable matter will not deter you from returning back to visit our hotel and that we will have the pleasure to welcome you back very soon.

Do not hesitate to contact me directly if I may assist you with anything else.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Level 4 Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed June 16, 2014 via mobile

Checked in to this stupidly expensive hotel and the Internet is 20euros a night or 7/hour. This is 2014 people. It's offered free now. It's cheaper for me to go get a mobile phone than take this for a week at your very average hotel. What a rip off.

Stayed June 2014, traveled on business
Helpful?
1 Thank SimonWise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thibaut p, Front Office Manager at Renaissance Paris La Defense Hotel, responded to this review, June 20, 2014
Many thanks for your feedback.

I felt sorry to learn that your stay did not meet your expectations.
In our hotel we always strive to provide our guests with the highest quality standards.
Therefore, we hope to serve you again in the future and so have the opportunity to provide you a unique experience.

In the meantime if I could be of any assistance for your future reservations please feel free to contact me directly.

Kind Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 15, 2014

It was just a great stay, the hotel was clean, cozy, comfortable, relaxing, and the location was very good, near to the subway station and near to two huge shopping malls, free internet WiFi in the lobby, my stay was just including breakfast, the food variety was average, but the overall experience was just great..

Room Tip: I think all rooms are equal!
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tamer98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level 6 Contributor
95 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed June 9, 2014

We picked this hotel because the rate was much more reasonable than being closer to the centre, and metro is only about 3 minute walk from hotel. Plus, you are right at The LaDefense Arch, which is pretty. We stayed there for a week, took metro to explore the city every day and had no problem with it. The service was only okay and we did not use the restaurant. I liked the idea that we stayed at a nice hotel ( we had a corner mini suite with wonderful view) at a reasonable rate and therefore could spend more money exploring the city, which of course is beautiful. If you do not mind using Paris metro and like a nice hotel on " sort of " a budget, this is a very good option.

Room Tip: Corner room are very nice with nice view.
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  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Monica M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Paris La Defense Hotel

Property: Renaissance Paris La Defense Hotel
Address: 60 Jardins de Valmy, 92918, La Defense, France (Formerly Renaissance Paris Hotel La Defense)
Phone Number:
Location: France > Ile-de-France > Hauts-de-Seine > La Defense
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in La Defense
#5 Romantic Hotel in La Defense
#5 Business Hotel in La Defense
#7 Luxury Hotel in La Defense
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Renaissance Paris La Defense Hotel 4*
Number of rooms: 330
Official Description (provided by the hotel):
The fully renovated in 2016 Renaissance Paris Hotel La Defense is in the heart of dynamic La Defense district of Paris, France. Just next to the Grande Arche de La Defense this Paris hotel is just a few minutes from the capital's famous attractions: only 1 train stop from the Champs-Elysees. Guests can walk from the Renaissance Paris Hotel La Defense to the large shopping center "les 4 Temps" open everyday. Whether you come by train, metro or taxi from Paris airports, access to the hotel is easy and for those coming by car there is a private and supervised hotel car park. This upscale hotel provides spacious revamped bedrooms with Marriott bedding, air conditioning, Internet access, premium TV channels, and in-room safe. For successful conferences and events there are 15 meeting rooms with natural daylight and broadband internet. Hotel guests have free access to the fitness gym. Guests can enjoy French specialties in the new modern La Brasserie, Restaurant & Bar. From breakfast until late cocktails, the place is ideal for a vibrant moment in a typical Parisian atmosphere. ... more   less 
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Also Known As:
Renaissance Paris
Paris Renaissance

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