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“Great hotel and staff, good location for business in la defence” 5 of 5 bubbles
Review of Renaissance Paris La Defense Hotel

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Renaissance Paris La Defense Hotel
Ranked #9 of 41 Hotels in La Defense
Sydney, Australia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great hotel and staff, good location for business in la defence”
5 of 5 bubbles Reviewed April 27, 2014 via mobile

This hotel is a great place to stay near the Arc La Defense if staying their for business. the hotel staff in ALL areas are extremely friendly and welcoming. Reception staff welcoming and happy, bar staff always happy with a little side of crazy, which after a long day in the office you sometimes need, and Jack and the team in the restaurant are brilliant - spending 9 months partially living in this hotel it was good to have friendly faces and comfy rooms....BUT the area near the hotel regarding restaurants close early or if you work late and need restaurant food / bar snack the food after a while is very same same...... In the executive lounge the evening snacks are exactly the same each day of the week so the food there can be extremely dull. It would help if they changed it each month for those who stay for the long term. Other than that great place.

Stayed May 2013, traveled on business
Helpful?
1 Thank Linzi0677
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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808 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Cairo, Egypt
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed April 25, 2014

My hand bag was stolen right after I checked in from the reception with all my ids credit cards I pad phone money. The thief was sitting there in the lobby nobody from the security asked him anything although he looked weired

  • Stayed March 2014
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank Mohamedshahba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thibaut p, Director of Operations at Renaissance Paris La Defense Hotel, responded to this review, April 28, 2014
Dear M Shahba

Please be assured that we take such situations very seriously.
This occurrence is not a regular incident in our Hotel and we have all the necessary procedures in place in order to dissuade such misconducts (CCTV and 24/24 safety).
Safety and Security are a main focus in our hotel, as it is in all the Marriott hotels around the world, as we definitely put an emphasis on safety and comfort of our guests.

The official report made to the police will definitely help the process. As mentioned in our previous private correspondence, we will make sure to come back to you as soon as we will have some new elements.

In the meantime, if I can be any assistance, please feel free to contact me directly.

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida, USA
Level Contributor
91 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed April 24, 2014

I recently stayed here with Trafalgar Tours. I found it clean and accessible to the Metro and RER lines but there is one simple addition that would solve a BIG problem.
If you exit the reception (RR) level you see a spiral stairway that look like it goes to the Grand Arch - and it does, but it is also the latrine for displaced persons and there should be a warning sign to discourage guests from taking that route. It was the single most complaint I heard from fellow guests.
I would recommend a simple sign pointing up the outside steps - "This way to Grand Arch and La Defense Metro".

Room Tip: ASk for a room overlooking the Grand Arch, the sunsets can be spectacular
See more room tips
  • Stayed March 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank GEOFFREY A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level Contributor
101 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed April 19, 2014 via mobile

The first time I stayed at this hotel was 10 years ago. I stayed there last week and was surprised that everything is almost the same. This shows in a way that there is a very good maintenance. However the room I stayed at was a little smelly and needs some aeration. May be it's humidity or whatever but you cannot miss the rotten smell. I don't know why they don't use a carpet freshener that might take some of that away. The other thing is the fact that the bathroom countertop had some soap stains that could be removed easily. The doors still slam in a very nosy way. The mattress lost almost its firmness. Was very hard to find an electric outlet to charge my phone unless you go under the desk and plug any current device like the TV or anything else. I think it's just time for some refurbishments

Stayed April 2014, traveled on business
Helpful?
Thank Mason2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thibaut p, Director of Operations at Renaissance Paris La Defense Hotel, responded to this review, April 23, 2014
Thank you very much for taking the time to contact us concerning your recent stay in Paris and our Renaissance Hotel.
I am delighted to inform you that we are currently establishing a project for the renovation of the rooms. It is thanks to comments such as yours that we are able to meet and exceed all of our guests needs.
Sincerely yours,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wisconsin
Level Contributor
149 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed April 17, 2014

Although this hotel is about a 35euro taxi ride from Paris' city center it is very nice and has everything one would want in a hotel, including A/C. The rooms were nice and the bed was very comfortable.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank travelmiamor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, UK
Level Contributor
52 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 bubbles Reviewed April 16, 2014

I stayed at this hotel for 3 nights in April 2014 and overall I would say this is a great hotel in the area.

Overall it is what you expect from a business hotel of its category and location, however I would like to single out the following points:
- The service was very efficient. For example, one of the mains sockets on the desk was broken (I found it hanging from the desk when I checked in) and it was replaced within minutes from being reported.
- Great Room Service menu and quick and efficeint service
- The furniture in the room was rather tired and worn off. I think the hotel could do with a minor refurbishment.
- The breakfast was OK, but the continental options must be significantly expanded, at is it too basic for the €18 that it costs.

  • Stayed April 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank yiorgok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thibaut p, Director of Operations at Renaissance Paris La Defense Hotel, responded to this review, April 20, 2014
Thank you for choosing to stay at the Renaissance Hotel Paris La Défense during your visit and I am pleased to know that you have enjoyed your trip. I do appreciate your taking the time to comment your recent stay. Certainly I will share your compliments to our Associates.

Sincerely yours,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belgium
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed April 14, 2014

14/4/2014: Just got back from a weekend in Paris.
We stayed in the Hotel Renaissance La Defense a 4* hotel.
Great and spaces room looking out on the « GRAND ARCH ».
Excellent English/Continental breakfast. The hotel staff was superb and spoke very good English.
Included in our booking price was parking place in the hotel private garage.
Access to the Number 1 Metro line at 200 meter. (It takes 15 minutes to the center of Paris)
Also there is a shopping mall with about 350 stores which is also open on Sunday.
In the Mall there are places to eat at the 4 floor near the cinema’s (UGC).

La Defense is also free of al traffic and a very nice place to walk around. Of course during weekdays it is very busy because it is a mayor business area where many large firms have their offices, but during the weekend is it nice to stay here.

We’ve paid 190 Euro + 6 Euro city tax, my wife and I for a stay of 2 nights in a double room. In the room there was also a small sitting area with a sofa, coffee and thee facility, a flat screen TV, and a radio with an IPOD docking station. The hotel has also a fitness area.

I hope this is helpful to plan your next trip to Paris

Room Tip: Check for special rates and offers, we've got 50 % reduction and free parking
See more room tips
  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Traveller/IT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Paris La Defense Hotel

Property: Renaissance Paris La Defense Hotel
Address: 60 Jardins de Valmy, 92918, La Defense, France (Formerly Renaissance Paris Hotel La Defense)
Phone Number:
Location: France > Ile-de-France > Hauts-de-Seine > La Defense
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in La Defense
#5 Business Hotel in La Defense
#5 Romantic Hotel in La Defense
#7 Luxury Hotel in La Defense
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Renaissance Paris La Defense Hotel 4*
Number of rooms: 330
Official Description (provided by the hotel):
The Renaissance Paris Hotel La Defense is in the heart of La Defense district of Paris, France. Just next to the Grande Arche de La Defense this Paris hotel is just a few minutes from the capital's famous attractions: only 1 train stops from the Champs-Elysees. Guests can walk from the Renaissance Paris Hotel La Defense to the large shopping center "les 4 Temps" as well as to the CNIT conference center. Whether you come by train, metro or taxi from Paris airports, access to the hotel is easy and for those coming by car there is a private and supervised hotel car park. This upscale hotel provides spacious hotel rooms with Marriott bedding, air conditioning, Internet access, premium TV channels, and in-room safe. For successful conferences and events there are 13 meeting rooms with natural daylight and broadband internet. Hotel guests have free access to the fitness gym. Guests can enjoy traditional French cuisine in the hotel restaurant and a relaxing atmosphere at the Bar. ... more   less 
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Also Known As:
Renaissance Paris
Paris Renaissance

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