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“Great value on a Sunday night”

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Hilton Paris La Defense
Ranked #5 of 41 Hotels in La Defense
Paris, France
1 review
“Great value on a Sunday night”
Reviewed November 7, 2013

Nice hotel, great location, good value on a Sunday night when having a meeting at La Defense on a Monday morning. A bit odd to access late evening when arriving with RER as main entrance is on the left hand side of CNIT. But hey, La Defense has weird architecture all over it...

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Alexander M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManager92, General Manager at Hilton Paris La Defense, responded to this review, November 18, 2013
Dear Alexander M,

I would like to thank you for taking the time to post your review following your recent visit to our hotel. All guest feedback is extremely important to us and we appreciate your participation.

Thank you again for your truly valuable comments.

I hope that we will be able to look forward to welcoming you back to the Hilton Paris La Défense.

Yours sincerely,

Gérald Van Reck
Hotel Manager
gerald.vanreck@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rome, Italy
Level Contributor
300 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed November 6, 2013

I staid here both with my family and for business and I must say that my initial concerns were wrong.
The hotel is the typical high quality Hilton hotel, and if you're worried to be out of the city, just know that both the RER A and Metro line 1 will connect you with any other part of Paris and surroundings.
Good breakfast and very close to the Grand Arche.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anfienga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManager92, General Manager at Hilton Paris La Defense, responded to this review, November 18, 2013
Dear anfienga,

Thank you very much for your positive feedback regarding your recent stay with us. I am delighted to hear that you enjoyed your visit both with your family and for business. We thrive on our guests' satisfaction and your comments are a great motivation to the Staff and Management.

We look forward to welcoming you back here when you next require accommodation in Paris.

Yours sincerely,

Gérald Van Reck
Hotel Manager
gerald.vanreck@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 6, 2013

I had passed three nights in that hotel at NOV 2013, ad was a great experience with very good location ear the Metro station, and the taxi stop station, and in front of a huge mall with many cafes ad restaurants which is 4 temps mall, and inspite of all the problems we face, but we all the group enjoyed much this expirement, as some days the water was been cut due to some techical problems with the technicians , but the hotel had sent us all a great compliment at each room at the hotel, which is really appreciated much by the guests, and the breakfast is very good and many thigs to eat alhtough halal food, very interesting and comfortable beds, showers are fantastic, and very high security system at night, as the doors closes after 1 am but there is an intercome direct to the reception abd they asks who are you to open,,,really i like it, and my advice for smokers is to assign a smoking room request if he/she is smoker, as only two smoking rooms in the hotel...

Room Tip: if smoker you should ask for smoking room, as only 2 rooms in the hotel, and ask for high floor room...
See more room tips
  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mahmoudkandil02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManager92, General Manager at Hilton Paris La Defense, responded to this review, November 18, 2013
Dear mahmoudkandil02,

I would like to thank you for your feedback regarding your recent stay with us. Your observations are appreciated, as they enable us to assess the standard of our facilities and services and monitor if we are meeting guests needs and expectations.

It was particularly pleasing to see that your impression of our staff and service was good and that you felt well taken care of during your stay.

I hope that we will be able to look forward to welcoming you back to our hotel.

Thank you for staying with us!

Sincerely yours,

Gérald Van Reck
Hotel Manager
gerald.vanreck@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
1 review
Reviewed November 5, 2013

If you ever stay at La Defense, hope that Jean Charles is working. He is outstanding and extremely helpful. He will help to sort you out with any plans that you may want to make. He was knowledgeable regarding food, plays and getting around in Paris.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jason M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManager92, General Manager at Hilton Paris La Defense, responded to this review, November 18, 2013
Dear Jason M,

I am pleased to read that you enjoyed our hotel and especially our concierge Jean-Charles.
Rest assured that your nice feedback has already been shared with him as well as all of the team as this is a great encouragement to everybody.

We look forward to welcoming you back when you next require accommodation.

Yours sincerely,

Gérald Van Reck
Hotel Manager
gerald.vanreck@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Park City, Utah
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 28, 2013 via mobile

We arrived late at night and there were not clear directions to arrive so we drove around for an hour. Called the front desk multiple times and little help. We booked a room that is advertised as for 4. It was my wife and I and two small children. The room was very small with two double beds. My 4 and 7 year old could barely fit in a bed let alone adults. I do not know how they could advertise 2 double beds for 4 people. Management did not care. Stay away and avoid this hotel. I have stayed at many hiltons and this has been the worst eerience

Stayed October 2013, traveled with family
Helpful?
2 Thank Kevin m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManager92, General Manager at Hilton Paris La Defense, responded to this review, November 18, 2013
Dear Kevin m,

I am very sorry to read that your stay did not meet your expectations. Please accept my sincere apologies for any inconvenience caused.

Further to your comment regarding the access to our hotel, kindly note that we are working with local authorities in order to improve our hotel signage on the "boulevard circulaire". However, should you come back, all necessary information such as GPS address is included on your confirmation of reservation.

With regard to your experience with our Double Double Deluxe room, rest assured that your feedback has well been taken into account and that this has been discussed with our Reservation and Front of House Managers in order to improve our service.

Sincerely yours,

Gérald Van Reck
Hotel Manager
gerald.vanreck@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
Reviewed October 26, 2013

If you arrive late at night, it's not the easiest to work out how to get to the hotel. The signs point you towards the shopping centre that's closed. The way to get in is to face the Grande Arche and then to walk around the shopping centre. You'll see a big finger statue (I have no idea why, what, but go with it) and you can get in there.

The hotel is ok. I've stayed there a couple of times and I think it's a bit tired. The rooms smell a little odd. The hotel is out of the way - but you can get into the centre pretty quickly on the RER. Breakfast isn't bad - if you're Hilton Diamond, you'll get the full spread comp'd.

Net-net, I think there's much better hotels. Stay there if on points, doing a points-run or just convenient for you. Can't think why you'd choose it over and above this.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManager92, General Manager at Hilton Paris La Defense, responded to this review, November 18, 2013
Dear John R,

Thank you for taking the time to post your comments following your most recent visit to our hotel. All guest feedback is extremely important to us and we appreciate your participation.

Sincerely yours,

Gérald Van Reck
Hotel Manager
gerald.vanreck@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hsinchu, Taiwan
1 review
Reviewed October 26, 2013

Very good accomodation and location. However, internet connection is not free and expensive. Parking is not free too. It is a quite hotel. Shower is very good with volume water. The hotel parking entrence is not clearly marked. It is inside a publice parking space.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mawlin Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManager92, General Manager at Hilton Paris La Defense, responded to this review, November 18, 2013
Dear Mawlin Y,

Thank you for your feedback following your stay in our property.

Further to your comment regarding internet fees, kindly note that we do regular checks and that we are well aligned with our competitors.

I have read with pleasure that despite the above, you enjoyed our hotel.

I look forward to welcoming you back at some point in the future.

Sincerely yours,

Gérald Van Reck
Hotel Manager
gerald.vanreck@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Paris La Defense

Property: Hilton Paris La Defense
Address: 2 Place de la Defense | Le CNIT - BP 210, 92053, La Defense, France
Phone Number:
Location: France > Ile-de-France > Hauts-de-Seine > La Defense
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Luxury Hotel in La Defense
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Paris La Defense 4*
Number of rooms: 148
Reservation Options:
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Also Known As:
Hilton Paris La Defense Hotel La Defense
Hilton International Paris
Paris Hilton

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