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“Fantastic Hotel- but business location”

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Hilton Paris La Defense
Ranked #5 of 41 Hotels in La Defense
Miami, Florida
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Fantastic Hotel- but business location”
Reviewed June 18, 2013

I stayed at this hotel in April and loved the hotel. Beautiful big room, lovely bathroom, great staff, incredible breakfast buffet. Only drawback for a Paris tourist is the location, right in the middle of a modern business district. No charming side streets, restaurants, etc. nearby. There is a terrific mall with many restaurants, and a Metro very near and accessible which we used to get around.Very strange underground parking area. A great place for a business traveler, not so good for a quick visit to Paris to soak up local color.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sunny524
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H0tel_Manager_13, General Manager at Hilton Paris La Defense, responded to this review, June 20, 2013
Dear Sunny524,

I would like to thank you for posting a nice feedback of our hotel following your recent stay with us.

I am pleased to read that you enjoyed our team and service but it seems that our location was not to your convenience.

I hope that despite this, you will come back to our property at some point in the future.

Sincerely yours,

Gérald Van Reck
Hotel Manager
gerald.vanreck@hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,514 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (155)
Date | Rating
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English first
Richmond, Virginia
Level Contributor
5 reviews
5 hotel reviews
Reviewed June 9, 2013

This hotel provides a great place to stay if you are doing business in La Defense. There are restaurants close by, and you can enter the Metro without having to go outside if the weather is bad. The rooms are large and comfortable, with American-style beds. Internet service is excellent, and the breakfast is very good. The staff is extremely friendly and helpful.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H0tel_Manager_13, General Manager at Hilton Paris La Defense, responded to this review, June 18, 2013
Dear James B,

Thank you very much for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed your visit.

We look forward to having the opportunity of welcoming you back to the hotel at some point in the future.

Yours sincerely,

Gérald Van Reck
Hotel Manager
gerald.vanreck@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Augusta
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 7, 2013

We used our American Express reward points and were treated royally. The hotel and the entire La Defense complex is amazing. The service at the hotel was impeccable. As we were first-time visitors, they made our visit easy and enjoyable. The Metro stopped right at our hotel, and was easy to access any part of. Paris. Would definitely stay there again.

Room Tip: Use your Hilton Honors points for best value
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H0tel_Manager_13, General Manager at Hilton Paris La Defense, responded to this review, June 18, 2013
Dear SuperSrg,

I want to thank you for your positive comments following your recent visit.

Your observations and opinions are very appreciated. It is particularly pleasing to see that your impression of our staff and service was good and that you felt well taken care of during your stay.

SuperSrg, we look forward to welcoming you back in our hotel when you will return to Paris.

Sincerely yours,

Gérald Van Reck
Hotel Manager
gerald.vanreck@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pau, France
2 reviews
Reviewed June 4, 2013

Nice hotel with big rooms (rare in Paris), an excellent service in the reception and the room, nice bathroom (with shower and bathtub), bathrobe... It has a gym 24/7 and a nice view of la defence... You don't have wifi in the room, that was disappointing (you have to pay 20eur per day.)..

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jose S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H0tel_Manager_13, General Manager at Hilton Paris La Defense, responded to this review, June 18, 2013
Dear Jose S,

I would like to thank you for taking the time to post your comments following your recent visit to our hotel. Our guests’ feedback is extremely valuable to us and we appreciate your input.

Sincerely yours,

Gérald Van Reck
Hotel Manager
gerald.vanreck@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 4, 2013

We stayed at Hilton La Defense for 7 nights while celebrating our aniversary in Paris. Convenient location right on Metro Line 1. The entire staff was friendly and accomodating. Lara, at the front desk, was very helpful throughout our stay. We enjoyed the nice large room, comfortable king size bed and the good American style breakfast. One the two occassions where we took a cab to the hotel late at night, both drivers knew exactly where the hotel is located. The CNIT shopping center and the huge mall across the plaza were nice for purchasing non-touristy type merchandise.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank s L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H0tel_Manager_13, General Manager at Hilton Paris La Defense, responded to this review, June 18, 2013
Dear s L,

I am pleased to read that you had a pleasant stay with us particularly for such occasion Rest assured that your kind feedback has been communicated to Lara as well as the entire Team as it represents a great source of motivation for each and everyone of us.

S L, all of the team look forward to welcoming you all back soon.

Sincerely yours,

Gérald Van Reck
Hotel Manager
gerald.vanreck@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 3, 2013

The hotel overall is very clean. The rooms are normal hilton standard. Wifi is very expensive. Be aware that he hotel is located inside a shopping centre. Over priced and not related for being a HH member.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paulo_Johno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H0tel_Manager_13, General Manager at Hilton Paris La Defense, responded to this review, June 18, 2013
Dear Paulo_Johno,

I want to thank you for your comments following your recent stay. I am sorry to note that our hotel location did not satisfy you. Kindly note that the CNIT building in which we are located in is one of the most famous architectural achievement in its conception.

With regard to internet fees, we do regular check with our competitors and be assured that our rates are well within the average.

Thank you again for your valuable comments.

Sincerely yours,

Gérald Van Reck
Hotel Manager
gerald.vanreck@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed June 2, 2013

I stayed in this hotel almost once a month and used to be a diamond member. This time i discovered i have been downgraded to Silver Elite and even though it was the may vacation in paris 6-8th may and the hotel was completely deserted they refused to upgrade me. Teh staff insisted that my category downgrade made it impossible to upgrade or provide free internet. I have since shifted to hyatt regency in Etiole - a much better property and the Hyatt loyalty program is much better and the rates are similar only the rooms are little smaller. The changes in the HH honours program are plain disgusting. After 11 years I have decided to completely stop using HH after these changes

Room Tip: rooms facing outside into the arche are much better
See more room tips
  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank eskay1103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H0tel_Manager_13, General Manager at Hilton Paris La Defense, responded to this review, June 18, 2013
Dear eskay1103,

First of all, we would like to thank you for your great loyalty to our hotel for your stay in Paris.
It is with regret that we take note that your experience was not to your expectations, for which we sincerely apologise. Indeed, at all times, we strive to exceed Guest expectations.

As your comments are truly valuable, we would be most appreciative if you could provide us with your personal details so we can redeem ourselves and prove to you that your experience was an exception.

Sincerely yours,

Gérald Van Reck
Hotel Manager
gerald.vanreck@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Paris La Defense

Property: Hilton Paris La Defense
Address: 2 Place de la Defense | Le CNIT - BP 210, 92053, La Defense, France
Phone Number:
Location: France > Ile-de-France > Hauts-de-Seine > La Defense
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Luxury Hotel in La Defense
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Paris La Defense 4*
Number of rooms: 148
Reservation Options:
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Also Known As:
Hilton Paris La Defense Hotel La Defense
Hilton International Paris
Paris Hilton

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