Just a few things about this hotel kept me from giving it 5 dots.
The expense vs what you get is one. Even though this was a business trip and I wasn't paying, I think it's important to note this. The room was comparable to other Hiltons I've stayed in at a third the cost, but it didn't come with the usual complimentaries like coupon for breakfast, and social hour benifits. Keep in mind that this hotel is not actually in Paris so it's shouldn't be demanding tourist rates. This hotel is in La Defence which is a business district across the river from Paris. It is only one stop on the train from the Arch of Triumph and Champs Elysee though.
I'm not sure if it's a building code thing or what, but the vents in the bathroom hum intermittently all the time. It kind of sounds like a train groaning sound but far away. It isn't unbearable though, just a little distracting.
The TV channels were not intended with the world traveller in mind. about 4 channels were in english and they were all news channels. So if you like watching news to "unwind" after walking all over Paris this is it! ;) Alos there was absolutely no channel guide or anything in English to let you know where to turn to if you don't speak French. They should add a chanel guide and an option for English TV, especially since the discounted rate was almost $400 per night.
The refrigerator is full of stuff for you to buy and is electronically monitored. If you bump it it records a purchase so be careful! There is a 6x6 inch square spot for your own items. So if you're like me and don't want to pay $5 for a water, and you go to the grocery store to pick up a few things, keep in mind that you don't have any room for it. I was able to lay a liter bottle of milk in there and had to settle for warm drinks because I could remove their items without being charged. :(
The last negative before I get to the positives was the toilet. It sounded like it was gonna break off the wall when I sat on it, and the seat had a sharp lip on it that hurt. For reference I am not a large person (about 170 lbs) so I can only imagine how uncomfortable this would be for larger people.
To be fair I need to discuss the great positives that gave this an overall positive rating.
The room was immaculatly clean!
The gym was very well equipped and had drinks and fruit too! It also had his and her bathrooms which is great because you don't want to have to return to your room in the middle of a workout.
The Beds and pillows were excellent!
Despite the channel selection, the TV was a large flatscreen which is nice.
Even though it isn't located in Paris, it is located in a huge shopping district. There is a 4 story gigantic mall called Quatre Temps just a minute walk away wich has lots of decent restaurants and tons of shopping. DO NOT SHOP on Champs Elysee unless you have money to burn! Shop here instead! There is a huge square where tons of things are going on all day, lots of picture-worthy stuff too like the Grand Arch La Defence and a giant thumb. ?? It is also a primary stop for several trains which btw is how you should travel in Paris. Buy an all zones pass for up to 5 days at a time and every bus, tram, and train is available to you. There is a very comprehensive public transportation system here so use it!
I saved the best for last. The staff is second to none! They all were very helpful and spent as much time as I needed without trying to hurry me away from the counter like you get in a lot of hotels. This staff actually engaged in conversation and was knowledgable to direct me to the things I needed. They helped every day and there was always plenty of staff at the counter. They were so good in fact, that this staff is going to be my new standard of reference to compare others to! Top notch! I should mention that they all spoke some english and most of them were very good at it. Well done!
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- Also Known As:
- Hilton Paris La Defense Hotel La Defense
- Hilton International Paris
- Paris Hilton