We stayed here for a long weekend (Friday to Monday). On arrival at the hotel the check in process was poor - we were asked to take a seat whilst the receptionist called housekeeping to check on our room and were then ignored for thirty minutes before being given our key. The room was clean but the bathroom was a let down, it was small and without a bath.
At breakfast on Saturday and Sunday we were offered the buffet plus scrambled eggs. If you wanted an omlette in place of the scrambled egg you were told that it would cost extra. On Monday the breakfast service was very poor, a fifteen minute wait for our hot drink order to be taken (despite the breakfast room being almost empty). Eggs, we were told, were not included on a weekday and would be have to be paid for in addition to the breakfast price.
Overall, the hotel seems to not to be focussed on offering excellent customer service but on overcharging for petty items. We wouldn't recommend it.
- Official Description (provided by the hotel):
- Experience Paris as never before through a marvelous mix of modern art, vibrant business, and exciting tourism. Nestled among soaring skyscrapers, Sofitel Paris La Defense offers inimitable French style and five-star luxury with a distinctly 21st century slant. Modern design, luscious shades of browns and reds, and an inviting atmosphere mean a refined Parisian adventure infused with the contemporary energy of la Defense. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Agoda, Travelocity, Cancelon, getaroom.com, Priceline, Hotwire, TripOnline SA and HotelQuickly so you can book your Sofitel Paris La Defense reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Sofitel Paris La Defense Hotel La Defense
- Accor Paris La Defense
- Paris Sofitel