We reserved a table a week ago to celebrate a family birthday and boy were we dissapointed ! .... When telephoning our call taker asked If the visit was to celebrate an occassion (which it was ) and greeted by friendly young staff and an over-powering smell of "sewerage" ......yes, blocked drains ! ...Our young host speedily came across to take an order for drinks who was asked about this horrible smell and quickly retired to invite the manageress to come across to speak to us. This charming lady was very apologetic about this "historical" problem where the staff were running hot water behind the bar (?) to try and minimise the smell which was very offensive and indeed offered to again to call "Maintenance" .... I emphasise this according to the managerss was "historical" and volunteered that they "get used to it"...? Naturally, our concern was if this horrendous smell penetrated into the restaurant which we were reassured was not the case however, we were invited to check it out before we ordered. "no need to,we take your word for it" and upon the delivery of our drinks and orders placed for lunch, we were speedily invited into a warmly decorated restaurant with views across the putting area. Our starters duly arrived and warmly greeted and exactly as described . The Cabernet sauvignon was lightly chilled and very enjoyable. Mains courses arrived being predominently beef and one of chicken...... The plates were cold and the beef, best described as tepid, however an extra helping of gravy took the chill away. Albeit somewhat delayed, the vegetables ( a single bowl for 5 ? ) arrived awash with hot water in the base and again in a cold dish. The roast potatoes which accompanied the beef were dry, rubbery and had the texture of that which had either been re-heated or suffered an extended period under the heat-lamp ? ...Nevertheless, the vegetables were replaced, apologies offered, water drained off and a new bowl returned to our table.......again awash in hot water....ugh! Plates removed, dessert menu offered and order taken, we delighted ourselves with the choice and after paying the bill left and made our way home back to Northumberland.
The venue is no doubt attractive set in beautiful well manicured grounds. The Clubhouse, attractive in design, but the atrocious smell upon arrival and indeed inside the seated bar area was off-putting to say the least. Sadly the food let the entire dining experience down . The staff were efficient, and the management apologetic however, a " family Sunday lunch" never to be forgotten for all the wrong reasons........Would we go back ? Very unlikely .
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