After 20 hours travelling, we arrived at this hotel and was greeted with 'have you made a booking?'
As this is a boutique hotel, one would expect they would be fully aware of who is arriving....especially as we were the only guests!!
We arrived at 12.45pm and were told the rooms would not be ready till 2-3.00pm. On asking if there was somewhere we could sit and wait, we were told no, and that they had no facilities to provide us with something to eat. On asking if there was a taxi we could call to take us to the nearest eatery, we were told no.
After this more than frosty (I would say downright rude) reception, our 2 night stay was in a wonderfully spacious room, exceptionally well appointed. The breakfast was faultless and the grounds and pool superb. The downfall was that it was in the middle of a small town where a car was definitely required.
The stay got better by the fact that we were dealt with by the husband from then on, instead of the icy wife.
- Official Description (provided by the hotel):
- Villa Exner is an exclusive small boutique hotel, centrally located at Elgin Valley Grabouw in the Winelands and close to Cape Town. All major attractions and activities are within easy access, making it your ideal base to explore the Cape while enjoying the space and tranquility of the country side.Experience all those indulging touches and the intimate, personal service that only a small boutique hotel can offer.Villa Exner provides the space to relax and rejuvenate; rolling lawns, a decadent open garden offering privacy and interactive places where you can sit and chat in a laid-back atmosphere, make new friends and enjoy life in a modern country style. Villa Exner is based in the heart of Elgin Grabouw, only an hour from Cape Town. Surrounded by pure nature with the two bordering Nature Reserves, the heart of the Cape Floral Kingdom, as well as the Winelands and Hermanus at the doorstep, there are a million things to do. Hiking, birding, mountain biking, 4x4 off road trails & tours, quad biking, golf, tennis, paragliding over the stunning False Bay, scuba diving along the coast, to name a few. One of only two South African water-skiing schools, with the most beautiful setting, is also close by. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com and Agoda so you can book your Villa Exner reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.