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“Fantastic hotel. Shame about the reception” 4 of 5 bubbles
Review of Villa Exner

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Villa Exner
Ranked #1 of 2 Hotels in Grabouw
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Fantastic hotel. Shame about the reception”
4 of 5 bubbles Reviewed April 10, 2013 via mobile

After 20 hours travelling, we arrived at this hotel and was greeted with 'have you made a booking?'

As this is a boutique hotel, one would expect they would be fully aware of who is arriving....especially as we were the only guests!!

We arrived at 12.45pm and were told the rooms would not be ready till 2-3.00pm. On asking if there was somewhere we could sit and wait, we were told no, and that they had no facilities to provide us with something to eat. On asking if there was a taxi we could call to take us to the nearest eatery, we were told no.

After this more than frosty (I would say downright rude) reception, our 2 night stay was in a wonderfully spacious room, exceptionally well appointed. The breakfast was faultless and the grounds and pool superb. The downfall was that it was in the middle of a small town where a car was definitely required.

The stay got better by the fact that we were dealt with by the husband from then on, instead of the icy wife.

  • Stayed March 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank SMurd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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114 reviews from our community

Traveler rating
    96
    12
    2
    3
    1
See reviews for
18
74
5
8
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Swedish first
  • Any
English first
Somerset West, South Africa
Level Contributor
80 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed April 10, 2013

We recently spent three nights at Villa Exner, using it as a base to explore this beautiful valley and its wine farms, as well as experience the excelllent restaurants in this area. We were pleasantly surprised by the quality of accommodation, the beautiful grounds and the lovely meals. It is very much a hands-on operation by husband and wife, who prepares the breakfasts and dinners. My only comment would be that they should offer plunger coffee in the room rather than instant as it is rated 5-stars and the dinner we had whilst very good, was expensive, especially compared to the excellent meals we had at other restaurants in the area.
Also the mark-up on the wines in their restaurant was way to high. We paid R180.00 for a wine made just meters down the road and then purchased the same wine the next day for R50.00 from the winery.
A great find in such a such a small town. Highly recommended.

Room Tip: Pay extra for the king-size garden suite (two twins pushed together though)as the rooms are enormous...
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Domenique7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level Contributor
61 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed March 23, 2013

We have stayed at the Villa Exner twice now. It is consistently excellent. The dinner is superb. Breakfast fantastic. A real gem of a hotel. The owners are attentive and helpful. Rooms are great. I didnt like the pillows! Too flat and soft for me...otherwise a perfect visit.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Brett H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durban, South Africa
1 review
5 of 5 bubbles Reviewed March 19, 2013

Had a very happy stay. Food, service , rooms eveything was just awesome. Would recommend Villa Exner. Even the two black cats were friendly. The pathways and gardens were well kept and pretty. Just loved the decor!. Thanks for making our stay a time to remember. Hope to see you soon!

  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Samantha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed March 16, 2013

Just spent a truly wonderful weekend in Grabouw at Villa Exner. Berndt and Sabine being charming hosts who have created an elegant and relaxing space. Rooms are large and well appointed , beautiful landscaped and manicured gardens and then there is Sabines amazing culinary skills. A truly great place to relax and unwind .

Stayed March 2013, traveled as a couple
Helpful?
Thank AndyCPT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geordieland
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed March 14, 2013

We arrived at Villa Exner after a few hectic days preparing for a wedding in Elgin Valley and sank into the calm atmosphere with the greatest of ease. Our bedroom was a delight and the rooms in the main building were elegantly and interestingly furnished.
Breakfast was served at our table which made a pleasant change from the normal bun fight at most hotels. Dinner was just a delight - Masterchef final standard in quality and presentation.
Service was excellent but unobtrusive. We traveled around the area on the advice of Berndt and found some great places to visit.
This boutique hotel is a must for anyone wanting to visit the Western cape or travel along the Garden Route. We look forward to going back.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank mikeinnz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
1 review
4 of 5 bubbles Reviewed March 11, 2013

We thoroughly enjoyed our stay at Villa Exner this past weekend. The house is well appointed and the grounds are immaculate. Our hosts were kind and attentive, and we had everything that we needed at hand. The highlight of the stay were the magnificent meals presented at breakfast and dinner. Beautifully plated, perfectly portioned dishes, packed with delicate flavours, and served with imagination and flair! I would love to return to this special spot.

Jo Halse

Room Tip: The gardens cottages open onto the lawns and provide privacy and space.
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  • Stayed March 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jo H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Villa Exner

Property: Villa Exner
Address: 11 Essenhout Avenue, Grabouw 7160, South Africa
Location: South Africa > Western Cape > Grabouw
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool
Hotel Style:
Ranked #1 of 2 Hotels in Grabouw
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Villa Exner 5*
Number of rooms: 12
Official Description (provided by the hotel):
Villa Exner is an exclusive small boutique hotel, centrally located at Elgin Valley Grabouw in the Winelands and close to Cape Town. All major attractions and activities are within easy access, making it your ideal base to explore the Cape while enjoying the space and tranquility of the country side.Experience all those indulging touches and the intimate, personal service that only a small boutique hotel can offer.Villa Exner provides the space to relax and rejuvenate; rolling lawns, a decadent open garden offering privacy and interactive places where you can sit and chat in a laid-back atmosphere, make new friends and enjoy life in a modern country style. Villa Exner is based in the heart of Elgin Grabouw, only an hour from Cape Town. Surrounded by pure nature with the two bordering Nature Reserves, the heart of the Cape Floral Kingdom, as well as the Winelands and Hermanus at the doorstep, there are a million things to do. Hiking, birding, mountain biking, 4x4 off road trails & tours, quad biking, golf, tennis, paragliding over the stunning False Bay, scuba diving along the coast, to name a few. One of only two South African water-skiing schools, with the most beautiful setting, is also close by. ... more   less 
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