My spouse and I checked in on May 23rd to Cap Maison. After stating several times we had reservations were finally welcomed with 2 glasses of champagne. Our hostess showed us the property and our room. The room was a garden view room, very spacious. It included a complimentary bottle of rum punch, cookies and some other alcohol we haven't still figured out yet.
Overall, I'd rate the hotel as average, definitely not a "5 star." It has the ability to be a 5 star but major issues need to be resolved.
Good Points: Cap Maison I cruise, spaciousness of room, and staff at the main pool
Improvement Areas: 1 trash can in the entire room, quality and selection at breakfast, air condition (it only worked 2 out of our 4 days and we had 2 service calls), towels (we called 3 days to request replacement towel service), and beach service (more like self-service).
Overall, I was disappointed as I expected more.
- Official Description (provided by the hotel):
- Cap Maison is a lovingly created, family owned and managed five star boutique resort combining great attention to detail with a highly personalized style of service. Set in a stunning location above a beautiful secluded sandy beach on the north west coast of St Lucia, it offers luxury private villa suites, many with private rooftop pools, as well as Junior Suites and rooms. Facilities include the much sought after Cliff at Cap panoramic fine dining restaurant as well as the equally famous Naked Fisherman Beach Bar & Grill, a spa, fully equipped fitness centre, walk in wine cellar, beach service, free non motorised water sports, a hiking and running club, private 46 foot resort boat, club lounge with (computer access) and concessionary golf. ... more less
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- Also Known As:
- Cap Maison Hotel Cap Estate
- Cap Maison Gros Islet
- Cap Maison Hotel Gros Islet
- Cap Maison St. Lucia/Cap Estate