Overall we enjoyed our stay at this property. The location is great and the setting is beautiful – right in the vineyards. The room was spacious, nicely decorated and comfortable. We enjoyed being able to relax in the swimming pool after a day of sightseeing and the view from the pool is wonderful.
However, despite the high price of rooms, it seems that the owners are out to make as much money as possible from each guest. Why do we say this? No mini-bar is provided in the room (for this price it really should be) but they do offer drinks to guests on request. However, a can of Coke costs 5 Euros – this is the most expensive Coke I have come across in my life! Bicycle hire at another hotel we stayed at was free of charge but here they charge 25 Euros per bike per day (no guest discounts compared to hiring elsewhere). The icing on the cake was a charge of 20 Euros for our request for “2 single beds if possible” instead of a double (note it was still just 2 guests). At no point before arrival or during check in where we informed that our request would incur an additional charge. They only informed us of this while checking out. I have visited 50 countries and have never come across this practice before. After arguing and being told the charge was because of the additional sheets and work required to make the beds (!) the surly manager backed off but was quite rude about it and we left with a bad taste in our mouth.
In short, I would still recommend this hotel due to the lovely location and pool in summer but it would be nice if the owners were able to satisfy guests without having to charge so much extra for everything like a low cost airline.
- Official Description (provided by the hotel):
- Situated in a world-famous village, this family residence of 1835 recognised by generations for its wines widens its activity with its guestrooms. The completely renovated property, while keeping the natural charm and authenticity of the past, will welcome you in the heart of vineyards. ... more less
- Reservation Options:
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