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“Average restaurant with slow service”

The Priory Hotel & Restaurant
Ranked #2 of 23 Restaurants in Caerleon
Certificate of Excellence
Dining options: Late Night, Breakfast, Reservations
Restaurant details
Dining options: Late Night, Breakfast, Reservations
Reviewed March 30, 2013

We had the lunch special of two courses for £11. We came away with the impression that the Priory skimps on quality and portions as it is a set menu. My partner's starter of meatballs was luke warm, unpleasantly so. My pate was generic brussels pate, that could have been purchased at the local tesco, served with a small slice of french bread. The salad garnish on both meals was tired and wilting.

The serving staff were pleasant, but there were some odd aspects to the service. The only cutlery we were given consisted of a form and steak knife, rather odd as neither ordered steak. We'd ordered some extra french bread, but didn't receive a butter knife. When our cutlery was replaced for the second course, we received more steak knives - again neither ordered steak. Our meals were served promptly, but service was decidedly slow when we tried to pay the bill.

Our main meals were acceptable. The chips were rather odd, as the portion received seemed to cointain both fresh double fried chips and chips that had obviously been left lying around and re-fried an extra time before serving. (Having worked in restaurants, it's an old money saving trick I recognised straight away.) Both of us ordered different main meals, but both noted that the fish in our meals tasted very strongly, so may have been in less than prime condition. I have to say that most of the ingredients used in our meals seemed to be economy or past its best. We decided not to stay for dessert.

This seemed to be a restaurant that was past its prime, but with delusions that it is still a culinary force to be reckoned with. Eating here was quite a dispiriting experience, and not one I'd repeat again.

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1  Thank Tyleri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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489 - 493 of 566 reviews

Reviewed March 22, 2013

Went on a Thursday night. Had a drink at the bar first. Although we had a table booked, the staff didn''t rush us at all. Nice selection of wines, but the waiter couldn't recommend a wine for a fish dish. Great selection of steaks, lamb and especially fresh seafood. Choose your fish (red snappers, Dover sole, lemon sole etc,) or shellfish (crayfish, lobster, scallops etc), it gets weighed and priced. While you eat your starter, you can't wait for the main course. I had the crayfish and it was the best ever. The prices are fairly steep costing £25 for a main, but worth it for those special occasions. We will be going again for our wedding anniversary. Might even stay the weekend in the four poster bed:-)

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Thank NudgeFM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2013

Visited March 1st with work. Catered well for a party of 40. Service was good and meals were out quick. My steak was excellent and from my colleagues comment, all the meals were if a good standard. Surroundings were nice along with a good atmosphere. Cant comment on the cost as i did not pay. Would def visit again

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Thank moseyWolverhampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2013

Enjoyed another delicious Sunday Lunch at the Priory. Great service, tasty lunch 2 courses for approx £14. Booking advisable as very popular. they always bring plenty of vegetables and will bring more, and more gravy if required. All had beef and it was really tender. Served with steak knife which is great.

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Thank Frequent_flyerUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 26, 2013

Visited the restaurant within the Priory Hotel with friends for lunch, six people in total. Visited two weeks beforehand to look at the restaurant as the friends were quite particular where they ate. Made a reservation a day prior, for 1.15pm, provided a contact telephone number as requested. Arrived at the restaurant only to be told that we didn't have a booking. The place was very full but they gave us the last table, just ahead of another group that arrived 'on spec' and who therefore had to wait for a table to become vacant; could have been us!
No menus on the table, one had to look at the walls to establish what was on offer, not our idea of a gentle decision making progress over the first drink. However the meal; a set lunch, was very good, but we had to ask for bread to go with the soup two of us chose as the starter, and of course that came with an extra price tag. The cutlery provide consisted of steak knife and steak fork for each of us, but they did provide soup spoons, eventually. The non soup starters had to make do with the steak knife and heavy fork, not quite what one would have chosen for oneself for pâté or little grilled fish. Fresh cutlery was brought for the main course, no one choose the steak, but guess what the fresh cutlery consisted of! However, the staff did replace but only after a request for more appropriate cutlery was made to them and they checked first with the kitchen to see if other cutlery was indeed available (never saw the butter knives however).
As mentioned earlier, the food was very good, served at the appropriate temperature with adequate portions.

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Thank m9m9g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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