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“Love/Hate & Hit/Miss”

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Asia Spirit Lodge & Spa
Reviewed August 4, 2013

I have a mixed feeling to be honest with regards to this establishment - hence the love/hate and the hit/miss title of this review.

My 3 Days and 2 Nights Stay at the hotel coincided with the infamous Blackout of Koh Samui in December 2012. Hence it did impact my overall experience with the hotel. In the end, only stayed here for one night with the other night at thier sister hotel so that guests could be looked after properly there.

Booked a junior suite room with jacuzzi at 3430THB (for a total of 2 nights stay) through one of the hotel booking website and also a transfer from a hotel that I am staying in Chaweng Beach (I thought it would be safe to book a ride as I have read several comments in here on the need for a four-wheel drive / jeep to get you there).

Like:

1. The view. Thats the main reason to be staying here i.e. for the view. Its the redeeming factor for all the shortfall of the hotel. My advice would be to try to grab a bottle or two of wine to bring to the hotel to enjoy while sitting in the balconynof your room.

2. Since there were only a few people staying in the hotel, the place can be very quiet for those who wanted some peace and quiet. There won't be much to do apart from sit back and relax.

3. Love the decor and ambience the hotel provided but it was spoiled by the fact that it was not well-kept.

Dislike:

1. Check-in was very bad. There was no one at the reception as the manager cum hotel-runner was not in. The other staff are not aware as they are basically just helping with random tasks at hand. They first gave me a smaller room without the jacuzzi to which I refused to accept as I told them that I had paid for a room with jacuzzi. The staff then called up the manager (the famous Kay) to whom I could communicate in English properly and they then gave me the correct room.

2. Faculty Jacuzzi - I paid a premium to have a jacuzzi room and only to find it not working. Much complaint raised and nothing could be done and was promised that someone would have a look at it the next day. Request to change room was not available as the other room was already occupied.

3. Meals - Kay who run the hotel is also the one doing the cooking which is a hit and miss kinda affair. So don't expect great food. I would rate it as an alright meal. Breakfast was slightly better.

4. Hotel - the grounds can be seen to not have been kept properly clean and it shows. I would have love to have stayed in the hotel when it was first open to the public - when everything was still clean and new. The swimming pool as mentioned on previous comments does look dirty. There were leaves on the pool and no one bothered to removed it. An unfortunate thing as the pool would be great for an afternoon dip with drinks.

5. Back up generator. As mentioned earlier, the second day coincide with the black out that happened to the whole island of Koh Samui. Being a hotel in a remote location, one would think that the hotel would invest in a generator to ensure things run smoothly should there be any power cut. There wasn't any and hence, I had to be re-located at their sister hotel on the ground so that we could be taken care of properly.

So, all in all, it really is a hit and miss / love and hate kinda affair for me.

Question is on whether I would stay here again? The answer would be a no. Having said that, would take a ride to spend a day here to just chill and enjoy the view - and hopefully the pool would be clean too.

  • Stayed: December 2012, traveled solo
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Thank BonnieBenjaSim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 - 8 of 42 reviews

Reviewed May 23, 2013

We arrived at Koh Samui via ferry and organised a taxi driver to take us to Asia Spirit. We arrived at the turn and the driver explained he would call the lodge, who would send someone down to drive us up the steep slope. Repeated attempts to contact anyone were fruitless. When by chance the manager passed and saw there were clients in the taxi, he organised to take us to the lodge. When we arrived for check in he explained there was no electricity and so no telephone which was why the calls from the taxi driver had been unanswered. There was no internet, no airconditioning and the pool which features in advertising was a disgusting filthy mess as a result of fruits having dropped from the tree that towers over it.

To be fair the place has pluses. The cook, Kay, does a great job producing breakfasts and evening meals are good given the nature of the ingredients, It is a pity they have only one menu and that the majority of the items are no longer available. The prices are high (350B for cooked bfast and 390 B for an average evening main meal.) However, the concept of customer service is lacking. Despite our requesting a second mug of coffee each day since we arrived, we have never been asked whether we would like a second cup any morning and one day when I went to ask, the kitchen had been vacated. Another morning I went and asked for coffee, only to be given the phone to the manager who asked me what I wanted. When I said coffee, please, he told me he was in bed. We never bothered after that- I don't feel 2 cups of coffee is unreasonable at breakfast.
Staff do not come and clear away dishes, so if you want to linger, you do so with all your remains from the meal.

The manager was keen to promote our leaving the property, especially on tour with him, at a cost. As several people have commented on the price of transport from the lodge I will leave it at that. At no time did I feel he was interested in providing us with anything other than money making service.

Cleaning staff did a good job in the room and we used the separate villa pool on a few occasions. It was pleasant, with great views.

We stayed here for five nights. Every day there was no electricity and/or water for part of the day. The shower is exactly as Janes B describes it. We just ensured the towels were removed before we showered.

I am unsure whether the manager is lazy, incompetent or both. He is not a good leader. He stands at reception, smoking- he dresses unprofessionally and this at a place billed as a spa, he allows staff to sit around playing computer games when they could be tidying the grounds, for example. On several occasions he informed us that he had slept all day, when he had agreed to take us to another property.
Our departure was typical. The manager had offered to take us to the pick up point for our next location, had told us he had no idea where it was, then told Kay to take us. It is not surprising that we were taken to the wrong location. Still we paid the charge 500Bt paid in cash.

  • Stayed: May 2013, traveled as a couple
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Thank Gabriel11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 14, 2013

first let me say that if you want one of the most breath taking views to chow down with your breakfast then this is the place for you.
But if you want things like, a decent shower, the food you ordered, leaving the hotel when YOU want, security in your room then you may want to reconsider.

So the view: 99 out of 10, thats how good it is.

One of the first things we noticed upon checking into our room was the shower, whilst the design is striking, upon closer inspection what the so called "shower head" is, is a peice of copper tubing which has been flattened at one end and stuck through the mouth of a concrete dragon face on the wall, held in with liquid nails.the water squirts out with such velocity that if you're not standing in the stream you will end up wetting the far wall of the bathroom because theres no shower screen of any description, so it hits the floor and goes everywhere, and of course thats exactly where they put the towel rack... so you get wet towels too.

We went in what i believe to be the low season, may, there was only 2 people manning the resort, Ricky and Kay. Kay - i cant sing enough praise, he was bloody fantastic. Ricky on the other hand, whilst a nice guy, was a constant headache for us. 2 of the 4 nights we were there he brought the wrong food to my wife, he was late picking us up multiple times and on the day we checked out he was supposed to be there to pick us up at 7:40 am, at 7:50 when Kay showed up to save the day, i finally got a call from Ricky asking what i wanted (i'd been ringing him) to discover he was still asleep.
He'd also offered to take us into town, only to drive us to the end of the gate and drop us at a taxi point. We weren't exactly impressed.

Room security, i noticed not only on ours but a few of the rooms the window locks for the bathroom windows are either broken or jammed, there's essentially no point locking your room.

The restaurant has an amazing view, but the lack of housekeeping is annoying, we would have breakfast most mornings to discover tables had not been cleaned or reset from the previous night, or vise versa for dinner, cutlery glasses etc were never reset on the tables, nor wiped down. also they offer a menu with about 25+ main dishes, but we were informed that over half of them were not available, i dont know why, they just wernt. Also for all the fresh seafood around, i tried 2 seafood dishes, both used frozen and cheap seafood ingredients, for what they were charging, it wasnt great.

What i can say was fantastic was Kay and his dog Deer. Kay went above and beyond for us, tried to give us information, showed us things, told us things and generally covered for Rickys lack of customer service, Kay is a bit of an allrounder going from driving us around, to bell boy to being the chef, i dont blame him for the food, he's only doing what he can with what he has.

Oh, the beds are like concrete. didnt sleep at al.

Summery, i'd go back for the view, but not much else.

Room Tip: they all have good views, but are all identical in their problems.
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  • Stayed: May 2013, traveled as a couple
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1  Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 2, 2013

Our stay at this hotel was amazing. The hotel was quiet and the staff generously upgraded us to the hotels best room! The food was great and the staff were all very friendly and helpful. I got a cold on our trip and the cook made me a special soup.
They helped us organise activities and even cooked up the fish we caught on our fishing charter.
The hotel is in a beautiful location but a little bit far away from things, although the staff are always available to drive you somewhere.
We would love to stay again in the future!

  • Stayed: February 2013, traveled as a couple
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1  Thank Caifraser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 24, 2013 via mobile

The best hotel we stayed at in Thailand! The staff can't do enough for you, Ricky went out of his way to make sure we enjoyed our holiday to the fullest.

Many of the reviews mention that the hotel is out of the way - I think this is a positive point, not a negative one! We were away from the busy areas but within a short drive of the beach. Ricky drove us wherever we needed to go and helped us to book the trips and tours we wanted to do.

We ate at the restaurant several times and the food was great, the green curry was the best we had all holiday! We ate breakfast at the hotel every morning and it was great, a selection of foods for all tastes and an even bigger breakfast at the weekend.

We would definitely go back to the Asia Spirit!

  • Stayed: February 2013
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1  Thank beckylou9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2013

Me and my partner have just spent 7 nights at this stunning hotel. You are quite high up bit the view you get is truly breath taking. All of the staff made us feel like royalty. They couldn't do enough to help you. It is safe to say that this is by far the best hotel i have ever stayed in. Ricky (the manager) was a god send, he was extremely helpful. Anything we wanted he managed to sort out for us. At one point we saw a member of staff carrying a fridge to another room on his shoulder!. Kay was also very helpful and again he would do anything to help you. I recommend this to anyone looking for a place to get away and relax with stunning views. Photos will be on my webpage withing the next 8 days. (Im still in thailand). Www.bdhphoto.com

  • Stayed: February 2013
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1  Thank Brettus1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2012

We had our own transportation, otherwise you're stuck a few km up a mountain with nowhere to go. We checked this place out just to see the views. The manager, Kay, really understands customer service, he made us want to stay there, if it wasn't for his friendly and genuine approach, we might not have.
We chose the room down the stairs from the pool and on the left, it has the most privacy. No one can see in and the balcony is the most private, with the best view of the sunset.
The pool is small, you're not going to be doing any laps. There's a beautiful old tree near the pool and it's giant canopy shades most of the pool area.
Never ate dinner at the restaurant but breakfast was good, cooked by Kay and nicely presented. The coffee is real, comes from an espresso machine. In the morning, before we ate breakfast, I asked for some coffees to enjoy on our balcony. They brought a pot of coffee, cream and sugar, on a nice little tray (at no extra charge).
The bed and linens were good quality but the amenities were just average. No satellite TV, but a good collection of design and cooking books in the lobby.
And of course, gorgeous views.
I highly recommend this small, boutique hotel; but if you don't have transportation, don't plan on going anywhere. We were on the island for a few weeks, so a couple nights here were perfect, and a very nice change in scenery (away from the noise and chaos of the beaches).

Room Tip: take the first room down the stairs and on the left... most private
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  • Stayed: July 2012, traveled as a couple
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Thank 72Beetle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Asia Spirit Lodge & Spa

Address: 150/11 Moo 3, Taling Ngam, Ko Samui 84140, Thailand
Location: Thailand > Surat Thani Province > Ko Samui > Taling Ngam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #8 of 12 Specialty Lodging in Taling Ngam
Price Range: $10 - $10 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Asia Spirit Lodge & Spa 4*
Number of rooms: 16
Official Description (provided by the hotel):
The Asia spirit Lodge rises out of the top of the mountains near Baan Talingngam at the South-West of the island. At 200 meters of altitude it is now the very top hotel on koh samui. From the hill side you have a sweeping sea view from the national marine park, koh tan, koh matsum, koh som, and the five- island to the mainland.It is a breathtaking view of the gulf archipelago surely the best of the island. The location of The Spirit Lodge has been carefully chosen for its magical access to sea breezes, fresh air, organic garden space, and a sense of well being with the earth. Lift your body, mind and spirit to a higher level of awareness and experience at the new Asia Spirit Lodge & Spa. High on the mountainside of Koh Samui, overlooking the southern expanse of sea and islands, you will relax in your bungalow under a thatch roof complete with state-of –the-art high tech and luxurious amenities in a completely natural, ecological environment.Drawing inspiration from Thailand, Morocco and Bali, Asia Spirit Lodge offers sanctuary within an eclectic blend of color, texture, ancient healing wisdom, and ecological environment providing a tantalizing blend of sources for wellness and pleasure. Both communal and private space is there among the tropical gardens and walking paths and of course the seaside below for activities of your choice. Are you ready for this experience? The most adequate criterion to define our offer is small distinctive boutique hotel. Our customers seek calm, natural surroundings, serenity and wellness. Our products are summarized as:- A meticulous choice of location offers extreme privacy, view and serenity;- Structures small to medium size evoke a high level of wellbeing;- Sumptuous decor and facility inspired by and always respecting the surrounding environment and local culture. Asia Spirit Lodge is located at peak on the island of Koh Samui. The access road to the lodge across the jungle is a dust road and very steep. It is not difficult but an off-road vehicle 4wd is required. Of course, we have shuttle transportation to the valley ... more   less 
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Also Known As:
Asia Spirit Lodge And Spa
Asia Spirit Hotel Taling Ngam
Asia Spirit Lodge & Spa Ko Samui/Taling Ngam

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